Administrative Assistant Data Entry
Resume:
Robin Watson
CAREER OBJECTIVE
Part time, at home, remote position utilizing my extensive experience in executive administrative duties.
Hartville, OH 44632
**********@*******.***
EXPERIENCE
Cole National, 1925 Enterprise Pkwy, Twinsburg, OH 2002-2005
Executive Administrative Assistant to VP of Marketing and VP of Merchandising
Performed as a liaison to Marketing and Merchandising sta and the outside field. Maintained appointment schedule, travel, and conference meetings as needed. Produced reports on an as needed basis by collecting needed data and analyzing the information. Answered the customer call line and directed the call to the appropriate person. Attended administrative meetings as assigned. Operated personal computer and related hardware, including Word, Excel, Access, PowerPoint, Microsoft Outlook and Microsoft Publisher. Interacted with vendors and screen calls from vendors. Processed invoices and control of PTO scheduling for members of the marketing and merchandising department. Coordinated projects and presentations by collecting and consolidating information from sta members. Prepared outlines, overheads, and handout material. Received highest level of commendation from Marketing President for highest level of customer service. Achieved training in ARCMethods, a standardized method of filing record types and appropriate retention periods.
Contact Lens Supply, Division of Cole National
2001-2002
Administrative Assistant to VP
Provided support to VP and Financial advisor, i.e. developing spreadsheets for tracking daily sales, supported customer service area and provided slide presentations. Set appointments and coordinated projects. SKILLS
Trained in customer relations,
including, but not limited to,
phone skills, correspondence,
and assertive communication
skills.
Secretarial e ectiveness
training including personal
communication skills, time
management and
productivity, motivational
techniques, and e ective
writing skills.
Training and experience with
IBM PC, Microsoft O ce,
Monarch, Excel, and Access
Spreadsheets, SAP,
PowerPoint, Adobe Acrobat
Reader 5.0, data entry, and
multiple phone lines and
calculators.
AWARDS
Certificate of Achievement
for completing the Unlawful
Harassment Awareness for
Employees Program.
O ce Max, 3605 Warrensville Center Rd., Shaker Heights, OH
1997-2001
Administrative Assistant to SVP and DVPs of Replenishment-Corporate O ce
Provided administrative support to VP, DVP, and managers of replenishment, i.e. set up appointments, developed spreadsheets, ordered supplies, tracked various projects and programs, edited documents, and provided program slide sheets.
Fabri-Centers Corporate-JoAnn Fabrics, 5555 Darrow Rd., Hudson, OH
1995-1997
Administrative Assistant to Buyer
Provided Buyer with regular updates regarding status of vendor samples and artwork, handled customer calls, scheduled Orient trips, and reviewed and processed orders.
Revco D.S., Inc., 1925 Enterprise Pkwy, Twinsburg, OH 1994-1995
Administrative Assistant to Purchasing Specialist-Revco Planning Department
Provided management with regular updates regarding the status of vendor displays, equipment and racks for new stores, relocating, expansion, and remodeling projects. Worked with Merchandising Coordinator, Field Merchandisers, and Store Operations to resolve rack, fixture, and vendor problems related to opening of stores. Provided management with regular updates of the Stock Status Report. Lead Customer Relations Coordinator-Revco Mail Order Pharmacy 1991-1994
Handled customer calls, insurance problems, processed complaints, inquiries, and account balances. Prepared customer response letters. Reviewed and processed orders as allowable by law. Additional duties included ordering OTC medications and maintaining ordering records. Marketing Secretary-Revco Drugs
1985-1991
Reported directly to Senior Buyer. Organized day to day meetings and communications with Senior Buyer, Replenishment Buyer, and Liaison between buyers, regions vice presidents, store supervisors, and manufacturer’s representatives. Contacted vendors regarding status of critical shipments. Gathered advertising products and compared them to print to make sure pricing and item matched. Prepared inter-o ce communications and computer data entry for the cosmetic buying department. Prepared warehouse merchandise returns and recalls. EDUCATION
Stow High School-Stow, OH-Academic Diploma
PROJECTS
Prevent Blindness Committee 2002-2004
Member of the Prevent Blindness Committee, committed to bringing awareness of eye exams to the forefront.
Visions of Success Golf Outing
Committee collected over 2 million dollars for that event.
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