Robin Watson

CAREER OBJECTIVE

Part time, at home, remote position utilizing my extensive experience in executive administrative duties.

**** ****** ****** **. **

Hartville, OH 44632

330-***-****

aduj2s@r.postjobfree.com

EXPERIENCE

Cole National, 1925 Enterprise Pkwy, Twinsburg, OH 2002-2005

Executive Administrative Assistant to VP of Marketing and VP of Merchandising

Performed as a liaison to Marketing and Merchandising sta and the outside field. Maintained appointment schedule, travel, and conference meetings as needed. Produced reports on an as needed basis by collecting needed data and analyzing the information. Answered the customer call line and directed the call to the appropriate person. Attended administrative meetings as assigned. Operated personal computer and related hardware, including Word, Excel, Access, PowerPoint, Microsoft Outlook and Microsoft Publisher. Interacted with vendors and screen calls from vendors. Processed invoices and control of PTO scheduling for members of the marketing and merchandising department. Coordinated projects and presentations by collecting and consolidating information from sta members. Prepared outlines, overheads, and handout material. Received highest level of commendation from Marketing President for highest level of customer service. Achieved training in ARCMethods, a standardized method of filing record types and appropriate retention periods.

Contact Lens Supply, Division of Cole National

2001-2002

Administrative Assistant to VP

Provided support to VP and Financial advisor, i.e. developing spreadsheets for tracking daily sales, supported customer service area and provided slide presentations. Set appointments and coordinated projects. SKILLS

Trained in customer relations,

including, but not limited to,

phone skills, correspondence,

and assertive communication

skills.

Secretarial e ectiveness

training including personal

communication skills, time

management and

productivity, motivational

techniques, and e ective

writing skills.

Training and experience with

IBM PC, Microsoft O ce,

Monarch, Excel, and Access

Spreadsheets, SAP,

PowerPoint, Adobe Acrobat

Reader 5.0, data entry, and

multiple phone lines and

calculators.

AWARDS

Certificate of Achievement

for completing the Unlawful

Harassment Awareness for

Employees Program.

O ce Max, 3605 Warrensville Center Rd., Shaker Heights, OH

1997-2001

Administrative Assistant to SVP and DVPs of Replenishment-Corporate O ce

Provided administrative support to VP, DVP, and managers of replenishment, i.e. set up appointments, developed spreadsheets, ordered supplies, tracked various projects and programs, edited documents, and provided program slide sheets.

Fabri-Centers Corporate-JoAnn Fabrics, 5555 Darrow Rd., Hudson, OH

1995-1997

Administrative Assistant to Buyer

Provided Buyer with regular updates regarding status of vendor samples and artwork, handled customer calls, scheduled Orient trips, and reviewed and processed orders.

Revco D.S., Inc., 1925 Enterprise Pkwy, Twinsburg, OH 1994-1995

Administrative Assistant to Purchasing Specialist-Revco Planning Department

Provided management with regular updates regarding the status of vendor displays, equipment and racks for new stores, relocating, expansion, and remodeling projects. Worked with Merchandising Coordinator, Field Merchandisers, and Store Operations to resolve rack, fixture, and vendor problems related to opening of stores. Provided management with regular updates of the Stock Status Report. Lead Customer Relations Coordinator-Revco Mail Order Pharmacy 1991-1994

Handled customer calls, insurance problems, processed complaints, inquiries, and account balances. Prepared customer response letters. Reviewed and processed orders as allowable by law. Additional duties included ordering OTC medications and maintaining ordering records. Marketing Secretary-Revco Drugs

1985-1991

Reported directly to Senior Buyer. Organized day to day meetings and communications with Senior Buyer, Replenishment Buyer, and Liaison between buyers, regions vice presidents, store supervisors, and manufacturer’s representatives. Contacted vendors regarding status of critical shipments. Gathered advertising products and compared them to print to make sure pricing and item matched. Prepared inter-o ce communications and computer data entry for the cosmetic buying department. Prepared warehouse merchandise returns and recalls. EDUCATION

Stow High School-Stow, OH-Academic Diploma

PROJECTS

Prevent Blindness Committee 2002-2004

Member of the Prevent Blindness Committee, committed to bringing awareness of eye exams to the forefront.

Visions of Success Golf Outing

Committee collected over 2 million dollars for that event.

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