Store Manager Associate
Resume:
Joshua Howard
Chicago, IL *****
aduj11@r.postjobfree.com
Our deepest fear is not that we are inadequate.
Our deepest fear is that we are powerful beyond measure. Authorized to work in the US for any employer
Work Experience
Store Manager
Verizon Authorized relailer- Russell cellular - Tinley Park, IL February 2022 to Present
I received taken over a low-performing store. Has brought the store to 2nd best in the district. Top 50 percent in the region with my first month of employment. My KPIs are top tier. Best in customer service, compared to local core store.
A store manager I am responsible for
Staffing
Training & Development
Sales
Operations
KPIs
Metrics
Customer Satisfaction survey
Assistant Front End Manager
Mariano's - Oak Lawn, IL
December 2021 to February 2022
I am responsible for bookkeeping& accounting all financial aspects of store. I was responsible for running the customer service desk. Dealing with customers and employee concerns and complaints alike.
I was responsible for cash registers audits, safe audits & inventory. I was responsible for running the sales & cashiering & bagging when needed. Opening & closing the store.
Multi-Store Manager
AT&T- Spearhead mobility - Chicago, IL
January 2021 to January 2022
I am a store manager for AT&T authorized retailer. I am the best of my district. I have transformed three stores to highly functioning highly staffed and qualified stores in this district. I have trained associates from all six stores in the district. Everyone from sales associates up-to store Managers .I am the highest paid store manager in this district with one of best and brightest store. I have been the top ten in all of my metrics. I was awarded best AR store in my district and GLM region in the month of April, May and June. As store manager I am responsible for staffing, training, sales, ops & metrics. I thrive in sales and operations. I was first net and CRU Certified.
Assistant Manager- training manager
The Walking Company
September 2019 to August 2020
Open & closing manager.
• Visuals, stock, call back, shipment & inventory
• Operational needs day to day
• Meeting & achieving sales goals
• I was an assistant training manager
• I trained from everyone from store associate to store manager. Cash Auditor Supervisor
Levy Restaurant
April 2019 to October 2019
* Seasonal Position
● I am responsible for taking money to the concession stands, assigning cashiers.
● I am responsible for making drops of money. I am responsible for counting and securing the money.
● I am responsible for watching all the money that comes in and out of the stands. I'm responsible for checking all the money and making sure it was real.
● This job also requires 8+ walk, stand and carry up 50 pounds of money.
Customer Service Supervisor
Jewel Osco
January 2018 to April 2019
I was responsible for running the customer service desk.
● Dealing with customers and employee concerns and complaints alike.
● I was responsible for cash registers audits, safe audits & inventory.
● I was responsible for running the sales & cashiering & bagging when needed. Opening & closing the store.
Recruiter For Admissions
Robert Morris University - Chicago, IL
May 2017 to December 2017
I was a recruiter for admissions Department
I would call all warm and cold student leads
I would partner with admissions counselor
I was responsible all communication to and from students leads, including calls, texts, mailing programs information and etc
I was responsible for brings in twelve students ready to commit to the university every month This was temporary position, permanent wasn’t available. Education
Bachelor's in Business Administration
Roosevelt University
Present
High school diploma
Thornridge High School - Dolton, IL
August 2009 to June 2013
Skills
• I have ten experience with Microsoft Office
• I have four years in cash handling & cash procedure
• i have six years in six in customer service
• I have five years in management & Supervisory roles.
• Assistant Manager Experience
• Merchandising
• Retail Management
• Retail Sales
• Cashiering
• Sales
• POS
• Commercial Cleaning
• Inventory Control
• Store Management Experience
• Order Picking
• Shipping & Receiving
• Sales Management
• Outside sales
• Leadership
• Microsoft Excel
• Warehouse distribution
• Management
• Cold calling
• Bookkeeping
• Recruiting
• Restaurant experience (3 years)
• Supervising experience
Certifications and Licenses
Bassett
December 2021 to December 2023
The Bassett allows you sell alcohol
Contact this candidate