Brunda Ranganathan

E-mail: aduizm@r.postjobfree.com

Mobile No: +1-786-***-****

Objective

Seeking a challenging job and a growth-oriented career in any industry where I can prove my capabilities and be a good contributor in advancement of the organization. Summary & Key Strengths

Excellent communication skills

Solid understanding of Business Process definition, Risk Analysis and SDLC Methodologies(Agile and Waterfall).

Functional experience with Use Case modeling (UML), Business Process Modeling, Data Modeling, Change Management, Technical Training, Software Development methodologies, QA testing, and Systems Testing of client-server and web-based sys- tems.

Hands-on experience in eliciting and documenting Business Requirements, develop- ing Use Cases as inspired by interactions with relevant stakeholders.

Skilled at performing SWOT Analysis, GAP Analysis, Root Cause Analysis, Impact Analysis, and Cost Benefit Analysis along with knowledge of process workflow tools and techniques.

Generated transaction reports from relational database using SQL

Document management with collaborators using MS SharePoint.

Expert level skills in using formulae like VLOOKUP, Conditional Statements and Pivot Chart, on MS Excel

Strong Team player and a People Person

Extremely strong in the Microsoft Office Suite including Visio and Project

Enthusiastic to learn new skills

Highly adaptable and resilient

Education

Master of Business Administration Sikkim Manipal University, India 2011 Bachelor of Commerce Bangalore University, India 2007 Certifications

Six Sigma Yellow Belt Certified (SSYBC), Target India 2012 Roles and Responsibilities

Employer: Genius Minds LLC

Role: Business Analyst Trainee Jun 2022 – Current

Worked on a in house project on waterfall methodologies to revamp the training system to a website portal.

Duties:

Communicating with cross-functional teams including Application Owners, Technical Leads, and Test Leads.

Worked in Waterfall as System Development Life Cycle (SDLC).

Conducted GAP Analysis for AS-IS and TO-BE of the process to identify and validate requirements.

Working closely with business, development/testing side and estimating the time required to finish the requirements assigned and reporting them to the manager.

Involvement in weekly status meetings to update the progress of the projects.

Documentation, which includes Requirement Specifications, Use Case and version control using different business rules and in-built templates.

Maintaining the documents and statuses, which depends upon various stages like Evaluate, Prioritize, and Release.

Managing the approved projects using the Rational Requisite Pro.

Taking requirements from the Business Group.

Writing and reviewing Test Cases.

Employer:Target Corporation

Team: Inventory Accounting and Analysis Jun 2014 – Sep 2014 Role: Project Team Lead

Was heading a group of six team members for the Inventory Accounting and Analysis team. Our team would work on creating a structured way to record the return purchase order for all damaged and defective items delivered to the store.

Duties:

Support seamless transition of new processes within the team.

Allocation of appropriate resource for knowledge transfer

Facilitated the daily stand-up scrum with my team.

As a part of Pre-work, worked on estimating Level of Effort (LOE) and Binding Estimate.

Utilized Agile/SCRUM methodologies to monitor and steer project objectives.

Used SharePoint for content management and document management.

Used JIRA for allotting task and issue tracking, user story management and requirement traceability.

Retention of knowledge through back up plan and documentation.

Partner communication for resolving queries.

Support in building operational metrics for transitions.

Drive innovation culture and continually challenge teams to identify and eliminate non-value added activities.

Drive teams to Meet and exceed all Operational & Business Metrics across teams.

Publishing Team Dashboard

Continue to drive collaboration and "Global teams” culture through talent sharing, communication and performance alignment with pyramid partners

Maximize team performance by setting clear expectations, hiring outstanding new team members, and focusing on team member development

Develop career paths for all team members

Conduct team meeting and status with team members to discuss their performance

Prepare and review team performance monthly and quarterly with management and partners. Employer:Target Corporation

Team: Sales Audit Operations May 2012 – Apr 2014

Role: Business Process Analyst

Worked as a Business Analyst for Error Correction, Over Short, Gift Card and Pharmacy team under Sales Audit operations. The project was to generate a report to identify the system issues during the billing process, this in turn would help the development team in coming

with fixes for recording billing and inventory data. I was also involved in restructuring the store database for recording cash sales and creating a data mart for target gift card transactions. I also played a pivotal role in automating part of a pharmacy project to reduce the time spent on verification of billing and insurance information. Duties

Utilized Agile/SCRUM methodologies to monitor and steer project objectives.

Ensure seamless transition of new processes within Sales Audit Operations by creating Business Requirement documents (BRD).

Skilled in Feasibility Studies, Document Generation, Conducting Joint Requirement Planning (JRP), Joint Application Development (JAD) Sessions for requirements gathering, analysis, and design through interviews, workshops with user(s), subject matter experts (SME's) and business stakeholders.

Drive effective meetings and partner/stakeholder with Minneapolis team for smooth functioning of the process transitioned with testing and recording required output.

Conducted Root cause Analysis, GAP Analysis, Risk Analysis and SWOT analysis

Establish operational metrics.

Conducted User Acceptance Testing (UAT) with Product Owner for Sales Audit Team

As a part of Pre-work, worked on estimating Level of Effort (LOE) and Binding Estimate.

Address any system and process issues to partners and client support.

Ensuring the stack are updated and dashboard are published.

Used Microsoft Visio in designing the process flows and other visual representation which were used to scope the project.

Working on internal quality check; generating and analyzing external and internal Quality Report.

Verifying and signing off the month end and year end accruals.

Creating and executing training plan for new hire training, cross training and refresher training.

Acting as a backup for leads and ensuring deliverables are met in their absence.

Brainstorming with the team to identify non value added work and also work with the team to come up with creative solutions.

Build Business Contextual Knowledge through robust strategy. Employer:Target Corporation

Team: Sales Audit Operations May 2011 – Apr 2012

Role: Sr. Executive Process Trainer

Worked as a process trainer and partnered with different MNPLS teams under sales audit operations for knowledge transfer and transitioned the process to the India team. Trained all new and existing team members on different process within Target India sales audit team. Duties:

Drive operations governance to ensure strong controls are placed in the process.

Drive to meet and exceed all Operational & Business Metrics across teams.

Prepare and Execute the New Hire Training/Refresher Plans as per schedule.

Analyze the team quality and productivity and partner with team lead to create action plan for the team or team members.

Conduct regular QA Session and share best practices.

Create and constantly update the process documentation.

Complete internal quality on time for EC team.

Employer:Target Corporation

Team: Over Short Apr 2009 – Apr 2011

Role: Executive Auditor

Audited stores that had cash discrepancy above tolerance level and identified the reasons for cash discrepancy to recover cash shortage for the stores. Duties:

Perform the daily store over/short research audit function for assigned locations

Balance terminals using standard auditing procedures and independent judgment

Understanding & owning 861/718 accounting entries

Analyze 861/718 reports & communicate with stores/HQ to ensure the departmental goals are met.

Assist with the training & mentoring of new Sales Audit team members in error correction & over/short teams.

Share best practices with error correction and over/short team members in the form of QLT engagement meetings, any fraud trends (seasonal or regular)

Own CART cases, open cases, communicate to stores and analyze shortage trends if required.

Analyze current trends & initiate process improvement projects in liaison with HQ team.

Responsible for ensuring self-development through education, networking, training and related work experiences to strengthen capabilities and drive performance improvements. Employer:Target Corporation

Team: Error Correction Aug 2007 – Mar 2009

Role: Associate Auditor

Ensured that all Sales transaction are recorded in the Sub ledger, the DSA application; in case of any missing sales transaction identified, research and record as per the analysis. Duties:

Perform the daily store error correction function for assigned locations

Balance terminals using standard auditing procedures and independent judgment

Adding offline transactions/ Re-rings

Ensure that all transactions are accounted for

Process online corrections

Identify missing transactions and re-ring if necessary

Process and balance POS terminal totals according to established procedures

Share best practices with error correction team members in the form of QLT engagement meetings.

Responsible for ensuring self-development through education, networking, training and related work experiences to strengthen capabilities and drive performance improvements.

Participate in specially assigned activities as directed by the Sales Audit Team Lead, and contribute knowledgeable suggestions and recommendations on improving operations. Systems Used: SAP, Sales Audit, Electronic Journal, Host Reports, Web based reports, Credit and DAS

Achievements

Target India Quarterly Award in leading and learning category for seamlessly transitioning process and transferring knowledge to team members.

Recognized with Director Award under Drive for Results category for collaborating with different teams to generate a web focused report for the team.

Appreciated by Partnership Award for a smooth year end close.

Featured in company quarterly published edition:-Featured in DISHA- as a Super Star!

Featured in Target India Recognition Brag Board

Recognized with Best in Quality by quality review team.

Featured as Metric Maestro and The Wall for ranking top in stack.

Received Great Team card from manager for great exhibition of team work.

Contact this candidate