Healthcare Management
Resume:
Stacey Serrett
Ethridge, TN *****
*************@*****.***
Driven, dependable, hardworking individual seeking to combine professional skills and medical education to secure employment within an innovative healthcare organization.
• Proficiencies: Greenway; MS Excel; MS Word; MS PowerPoint; Typing Speed: 42 WPM
• Skills: Team player; Dependable; Trustworthy; Organize and manage project/tasks; Customer Service oriented
• Honors/Awards: Ultimate Medical Academy Honor Roll Ultimate Medical Academy Dean's List Work Experience
Caregiver
Caregiver - Lawrenceburg, TN
July 2022 to Present
• Employed as a disabled and an elderly caregiver
• Assisted client with Activities of Daily Living (ADLS)
• Retrieved prescriptions on behalf of client
Manager
Amish Heritage Welcome Center - Ethridge, TN
April 2018 to June 2022
• Supervise the work
• Handled day-to-day operations
• Handled all payroll, revenue and sales reporting
• Supervised Amish Welcome Center
• Responsible for customer relations
• Handled drawer cash outs
• Made daily and weekly deposits
• Created schedule
• Handled opening and closing of store
• Kept store and office clean
Customer Service
Jackson Hewitt - Lawrenceburg, TN
December 2018 to April 2021
• Answered multiple phone lines for call center.
• Made appointments for customers.
• Helped customers with questions.
Stay-At-Home Parent / Babysitter
Stay-At-Home Parent / Babysitter - Lewisburg, TN
September 2015 to April 2018
· Assigned proper chores and praised targeted behaviors to encourage development of self-control, self- confidence, and responsibility
· Cared for family and supplied support and ability in satisfying each member’s physical, emotional, intellectual, and social needs
· Instructed and helped children in the development of health and personal habits
· Instructed children in safe behavior, such as seeking adult aid when crossing the street and avoiding contact or playing with unsafe objects
· Modeled proper social behaviors and encouraged concern for others to cultivate development of interpersonal relationships and communication skills
· Prepared and served nutritionally balanced meals and snacks for the child or children
· Removed hazards and developed proper boundaries and rules to create a safe environment for children
· Taught and performed age-appropriate activities, such as lap play, reading, and arts and crafts to encourage intellectual development of children
· Directly supported the children in their completion of school projects as well as accurately and efficiently managing family finances.
Float Nurse
Maury Regional / Family Health Group
May 2014 to September 2015
· Demonstrated ability in patient's medical histories, vitals, as well as giving injections, and various diagnostic procedures (e.g., EKG's, Chemical analysis, and in-house laboratory testing).
· Ensured the cleanliness, sanitation and maintenance of the facility, exam rooms and equipment.
· Remarkable ability to interact effectively with other employees in all levels of the organization as well as with the public.
· Demonstrated the ability to work in a multi-program environment.
· Excellent basic clerical and computer skills
· Helped implement practice's quality assurance and control program. Efforts insured compliance with HIPPA, CLIA and OSHA regulations, improved patient care satisfaction.
· Float nurse that works in various offices including, but not limited to Pulmonary, Primary Care, Urology, and Pediatric.
· Greet patients, schedule, reschedule, and verify patient appointments; schedule appointments with secondary care providers, collect personal medical and insurance information.
· Coordinate physician schedules and keep patient flow by communicating patient arrivals or delays.
· Use EMR software to manage patient records and files; reinforce and uphold patient confidentiality as required by HIPAA and clinic.
· Manage office and medical supply inventories; receive deliveries and organize supplies in stockrooms and exam rooms.
· Collected patient copayments and recorded payment transactions; obtained third-party payer authorization for services supplied and communicated outstanding balances to insurance companies and patients.
· Ordered diagnostic tests and communicated results to patients. Education
Associate of Science degree in Healthcare Management Ultimate Medical Academy
2022
Skills
• Healthcare Ethics (10+ years)
• HIPAA Compliance (10+ years)
• Accounting (8 years)
• Payroll (3 years)
• Appointment Scheduling (2 years)
• Insurance Verification (2 years)
• Processing Co-Payments
• Insurance Billing Procedures
• Medical Terminology
• Electronic Health Records (EHR)
• Electronic Medical Records (EMR)
• Medical Records Management
• Human Resource Management
• Organizational Improvements
• Business Operations
• Leadership & Management
• Medical Administrative Procedures
• Healthcare Management
• Experience Administering Injections
• Order Entry
• Medical Office Experience
• Nursing
• Triage
• Patient Care
• Anatomy Knowledge
• Clerical Experience
• Office Management
• Medical Scheduling
• Medical Coding
• Babysitting
• Health Records Management
Assessments
Work style: Reliability — Highly Proficient
May 2022
Tendency to be reliable, dependable, and act with integrity at work Full results: Highly Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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