JENNIT TERRY
**** **** ***** ********, ** ***** 706-***-**** **************@*****.***
PROFESSIONAL PROFILE
Customer service oriented professional able to ensure smooth patient flow by providing prompt attention to pulling patient charts and necessary medical records, gathering accurate billing and financial information, and reviewing intake materials for accuracy and completeness.
Ultimate Medical Academy – HIPAA Essentials for Healthcare Professionals Certificate.
Attention to detail needed to maintain high levels of accuracy.
Critical thinking skills necessary to interpret and apply information and resolve problems.
Communication Platforms – Google Meet and MS Teams.
Microsoft Office Applications – MS Word Type 45 WPM.
RECOGNITION / AWARDS
Received Sever of the Year award, 2012 and Customer Service award, 2013
CERTIFICATION
ServeSafe
SUMMARY OF QUALIFICATIONS
Medical Administrative Assistant Medical Terminology Medical Transcription Patient Processing Patient Registration
Medical Records Management Check In Check Out Data Entry Release of Information HIPAA Compliance
Medical Laws & Ethics CMS 1500 Claim Form Billing Cycle Claims Appeal Process
Medical Billing Knowledge Third Party Billing Medicare Medicaid HMO PPO Basic Coding Skills for ICD-10 & CPT
Insurance Verification Anatomy & Physiology Health Information Systems
EDUCATION
Ultimate Medical Academy Associate of Science Degree / Health Sciences – Medical Administrative Assistant, 2023
Miller-Motte College – Columbus, GA Certificate of Completion – Medical Billing and Coding, 2022
WORK EXPERIENCE
Rolling Hills Food Service – Fort Benning, GA 06/2018 – Present
Dining Facility Attendant
Keep dining area clean, replenish salad bar, and work effectively as part of a team to accomplish goals.
Demonstrate adaptability and teamwork by assisting with and completing other duties during high volume times.
Inspect dining and serving areas routinely to ensure highest possible standards of cleanliness are maintained.
Parkwood Health Care – Phenix City, AL 09/2017 – 05/2018
Cook
Prepared food in a fast-paced environment and according to established guidelines.
Communicated effectively with other cooks and restaurant staff.
Upheld safety rules, followed opening and closing procedures, and kept work area clean and stocked.
Maintained inventory, restocked kitchen supplies, rotated food, and stamped accurate expiration identification information on perishable items.
Ed's Country Cooking BBQ – Phenix City, AL 06/2010 – 05/2018
Front Line Server / Cashier / Customer Service
Answered incoming calls and took and entered orders accurately using Point of Sale (POS) computer system.
Delivered food and beverage items quickly and efficiently in a fast-paced environment.
Stayed familiar with menu items, advised patrons of specials, and answered questions.
Completed opening and closing duties, stocked supplies, accepted payments, and operated cash register.
Worked as a team to meet and exceed guest expectations.