Titus R. Lindsay

Conway, AR *****

501-***-**** • aduipz@r.postjobfree.com

Data Specialist

Multifaceted career in Data Specialization and Field Analysis with 15-year track record of innovation and success

Technically sophisticated professional adept at the Extract, Transform, and Load (ETL) process and maintaining databases within the field of Education. Proven ability to handle confidential information and identify areas for system improvement with ease. Expertise in overseeing the daily operation of data units, time management, behavior, and productivity of data entry input. Acknowledged for exceptional training and mentorship of personnel on student data software.

Data Reports / SQL Server Database/ End User Training and Support

Help Desk Support / Customer Support / Problem Resolution / Classroom Instruction

TECHNICAL PROFICIENCIES

Skills:

Microsoft Word, Excel, Access, PowerPoint, Outlook, Adobe Animate, InDesign, Photoshop, Microsoft Publisher, IBM Cognos Analytics, Sungard Pentamation, SQL Server, Internet Explorer, Mozilla Firefox, Chrome, Edge, Sharepoint.

Instructional Design: Familiar with the Analyze, Design, Development, Implement, and Evaluate (ADDIE) model. Completed school projects involving each step of this process. Familiar with creating storyboards for instructional projects.

PROFESSIONAL EXPERIENCE

Data Specialist (8/2011 – 12/2021) Dawson Educational Cooperative, Little Rock, Arkansas

Analyze company data management needs and create core data management programs to meet them. Assist with data acquisition, access data quality and test data accuracy. Identify relationships in disparate data, resolving discrepancies. Serve as liaison between functional areas to ensure provision of quality and consistent data. Coordinate with various team members to develop and maintain documentation for training. Utilized IBM Cognos Analytics software to modify school district data reports. Input data into the SQL Server database for the purpose of extracting required, submitting files to U.S. Department of Education.

Significantly improved ADE Data Center website, coordinating efforts with IT team to incorporate changes and updates, which continues to result in greater accuracy of educational data interpretation when accessed by stakeholders.

Completed Desk Procedure documentation for program systems utilized by the Research and Technology division to include Report Management System (RMS) and the Education Data Exchange Network (EDEN). Both documents describe data processes as well as software functions with step-by-step instructions complete with screen shots to clarify sequences.

Created informational video presentations for Data Conferences and instructional videos for newly introduced software applications within the Arkansas Department of Education. Served as an essential part of providing initial navigational support to new users.

Field Analyst (5/2009– 8/2011) Arkansas Department of Education, Little Rock, Arkansas

Provided technical leadership, establishing training on student data software, Cognos Connection, and Cognos Query for 14 school districts. Developed highly effective training materials and instruction for workshop use. Utilized Cognos Query and Cognos Report Studio in distributing student data reports.

Completed numerous Cognos reports for requesting districts to include student listings, mailing address labels, report card labels, and transcript labels.

Delivered effective database software guidance to numerous newly established Charter Schools that were new to the educational software system that was necessary for state reporting.

Staff Development Coordinator (7/2008 – 5/2009) Arkansas Department of Education, Little Rock, Arkansas

Developed and enacted training programs for employees working within the organization, that aligned with organizational objectives. Assisted district users in gaining a solid understanding of the offered material and ensured that the material was supported by the latest version of software. Handled all initial training for new staff and provided continuing education and development for existing staff.

Assisted help desk support team with database related issues.

Help Desk Support Representative (3/2007 – 7/2008) Arkansas Department of Education, Little Rock, Arkansas

Provided first level contact and conveyed resolutions to computer database issues. Properly escalated unresolved queries to the next level of support. Coordinated with users to deliver the steps for maintaining student records. Utilized APSCN Student Plus database for troubleshooting software malfunctions and errors encountered by district users.

Utilized exceptional customer service skills and exceeded customers’ expectations.

Personnel Administrator (1/2004 – 3/2006) Personnel Administrator, US Air Force, Wichita Falls, Texas

Finalized military decorations for over 200 personnel every year. Tracked performance, ensuring that honors were rendered to exceptional performers. Updated flow charts and metric slides for the commander’s weekly assessment of operations.

Delivered a 100% on-time issue in evaluating office personnel staff in the processing of travel authorization forms.

Significantly improved tracking accuracy for logging travel authorization form data.

Additional experience as Master Instructor (1993-2004) for US Air Force.

Developed and edited course subject materials for classroom lectures and practical exercises in the field of aircraft maintenance and troubleshooting.

Tested student retention and provided personal individualized assistance as necessary.

Enhanced instructional materials to increase visual and informational quality with the utilization of Microsoft PowerPoint and Adobe Flash, now known as Adobe Animate.

Performed classroom lectures and practical training on a daily basis.

EDUCATION AND TRAINING

Master of Science in Instructional Technology

University of Central Arkansas, Conway, AR, 2016

Bachelor of Science in Occupational Education

Wayland Baptist University, Plainview, TX, 2005

Associate of Applied Science in Aircraft Technology

Community College of the Air Force, Montgomery, AL, 1990

Professional Military Education, Leadership & Management

Non-commissioned Officer Academy, 2002

Airman Leadership School, 1990

Non-commissioned Officer Preparatory Course, 1988

Master Instructor Continuing Training

Completed over 5 hundred hours of military Master Instructor continuation training

Master Instructor awarded in 1996

Awards & Honors

U.S. Air Force Commendation Medal-1

Air Force Achievement Medal-1

Outstanding Unit Award, U.S. Air Force-4

Air Force Good Conduct Medal-6

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