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Office Boy Call Center

Location:
Mumbai, Maharashtra, India
Posted:
January 07, 2023

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Resume:

Rupesh Rajesham Kairamkonda

**/*, *******, ****** ******* (East), Mumbai – 400 008

(Email ID: aduiou@r.postjobfree.com Mob No: 889**-*****/983**-***** Skype ID: rupeshk8687) SUMMARY

Administrative professional with more than 10+ years of experience seeking opportunities in the Administration domain aiming to contribute towards organizational objectives by using adept administrative/procedural decision making and coordinating skills. Holding Master degree of Human Recourse Management (HRM) from Mumbai University through Welingkar Institute of Management Studies, passed out in 2019 PROFESSIONAL EXEPERIENCE

Manager Administration -Infra & Facilities, ManipalCigna Health Insurance Company Limited, from March 2022 (Present Employer)

Branch Role Out (Identification of premises, negotiation with landlord, finalization of Lease Agreement, report to compliance team to update IRDA, get interior work done and so on and so forth).

Ensure timely relocation of branches and coordinate with cross functions in order to release letters to customers and Ad in newspaper and update IRDA.

Keep track on Landlord and Vendor Agreement, and ensure same is renewed timely.

Facility Management (Managing of Housekeeping, Security, Cafeteria, Pest Control, AMCs, etc.)

Employee Transport including Business Travel (Hotel, Air, Train, Bus, Car).

Responsible to release vendor payment within agreed TAT & share payment advice. Keep track on branch utility & landlord payment. Collect NDCs quarterly and settle pending payment, if any. Keep close track on MSME registered vendor payment. Submission of provision on monthly and knock off the same in subsequent month

Update and submit Budget vs Actuals to the management. Ensures actual expenses are under control and not exceeded beyond budgeted amount.

Follow up vendor and get the preventive maintenance done as per scheduled calendar (i.e. for UPS, CCTV, ACs FAS). Verifying service reports and resolve open cases. Ensures all new or existing assets are covered under AMC as soon as completion of warranty period.

Organise Fire Safety & AED Machines Training on quarterly to all ERTs at Branches and Head office.

Liasoning with BMC, Police & RTO officials as & when needed.

Organise end to end Annual Day event and organizing Town Hall on quarterly. Support other vertical to smooth arrangement of Off-Site events.

Responsible to allocate work station, ID Card, Access Card and Business Card to new joinee.

Management of PAN India branches Courier, Business Printing & Stationary, Repair & Maintenance, Petty Cash.

Close tracking on branch infra related issues and ensure the same is address/resolved timely.

Management of end to end Telecom (including Mobility, PRIs, Call center Toll Free)

Asset Management (Reconciliation of physical assets with FAR. Ensure all assets are tagged properly and covered under FAR.

Raising PRF for new assets or services and coordinate with Procurement Team to get the same delivered/closed within TAT.

Involvement in quarterly Auditing and ensures same is conducted smoothly with zero query/error.

Adherence to compliance. Provide monthly & quarterly reports with compliance team to intimate IRDA Achievements:

Smooth organization of “Annual Day” event within the premises and by doing this saved 8 lacs cost. Major Projects

Replacement of branch branding and external signage

Automate Billing and Travel process

Manager Administration, Aadhar Housing Finance Limited, From November 2017 to March 2022

Purchase of IT & Non-IT assets for PAN India branches both OPEX and CAPEX.

Preparing & keeping track of PO/WO/LOI/Agreements. Regular follow ups with vendor for timely delivery & installation. Shares purchase dashboard to Head of Function on weekly basis.

Quarterly evaluation of vendors in terms of quality of product, service, billing etc.

Identify & introduce new competitive vendors.

Ensures that entire yearly procurement is happening within pre-approved budget.

Timely renewal of AMCs agreement. Ensure that all vital equipment’s are catered under AMC post completion of warranty period. Close tracking on PMs as per pre-scheduled date.

Coordinate with Interior vendor to ensure that the Infra work is completed as per agreed TAT.

Preparing annual Budget and keeping monthly track. Ensures that budgeted expense does not exceed.

Involvement in replacing branch internal and external branding wherever damaged or found fade (GSB/Non-Lit board, Wall branding, One-way vision, etc.)

Overseeing and managing organization Capital Asset. Ensure that all assets are tagged properly & timely. Getting half yearly reconciliation with the help of branch operation manager. Keeping track on transfer & disposal of assets.

Check company assets periodically, get competitive bids for scrap management, sell the equipment to the highest bidder and update the asset register IN ORDER TO maintain assets of the organization.

Responsible to organize & resolve all other operational issues in terms of courier, stationary, packaged drinking water supply, Electricity, Telephone, Printer issues, etc.

Involved in timely installation of CCTV at branches and often vigilance of it.

Overseeing and managing to release vendor payments timely. Ensure that all vendor payment is reconciled timely and NDCs collected. Ensures timely release of Landlord rent.

Reconciliation of GST & other issues by coordinating with Accounts team and vendor. Achievements:

Cost saving by 20% by introducing revised Local Conveyance and Mobile policy (Sept’18 & Oct’18)

Introduced & implemented RO water dispenser across Branches wherein no regular intervals with local water supplier & dealing with multiple vendors across branches.

Introduced centralize online stationary portal (with supplier) to minimize TAT of delivery and reduction in cost & to have central control on monthly consumption. Also rid out dealing with multiple vendor at branch level.

Automated Asset Management from manual process.

Saving of cost around 25% by introducing new competitive vendor for purchase of IT & Non IT product & during AMC renewals in the year of 19-20

Saved 3 month’s branch rental by conveying landlord during pandemic. Also waived off on other AMC services 1st quarter payment. Overall we could save around 90lacs.

Consecutively rated 5 out of 5 from 2017 to 2021. Major Projects:

Replaced 255 branch signage’s post acquisition within 30days.

CCTV Installation at PAN India Branches

Timely completion of Electrical Audit and resolved all open issues.

Automation of Assets and Vendor Billing

Fire Safety Training to every employee at Branch & Head Office (Both virtual and physical) Deputy Manager Administration, Muthoot Housing Finance Company Limited, From May 2015 to September 2017

Branch expansions. Finalization of branch as per business requirement and coordinating till inauguration.

(Agreement execution, Infra work, Signage, IT equipment installation, Telephone connection and other set-ups)

Visiting to branch to ensure smooth operation and hygienic of premises

Coordinating with local govt. authorities in terms of liasoning work (Shop Act license, Tax, Electricity, etc.)

Responsible to purchase IT equipment’s such as Laptop, Desktop, UPS.

Responsible to maintain all companies assets there at Head Office (HO) and Branch as well. Ensuring new purchased assets are tagged properly and updated in asset register.

Vendor coordination in terms of new purchase or any repair work. Preparation of PO/LOA, ensuring work completed within given timeline

New vendor empanelment.

Facility Management – managing housekeeping, office boys, pantry boys & Security guard. Inventory management of stationary, drinking water, and pantry consumables. Arrangement of conference room & pantry.

Printing of Marketing material &stationary items (viz. Broachers, banners, leaflets, application forms, agreements, envelopes, business card, etc)

Annual maintenance contract management – Coordinating with service provider and ensuring timely servicing and well maintenance (AC, UPS, Security systems, IT equipment, Pest Control, carpet shampooing)

Processing of vendor bill and ensuring on timely releasing. Coordination with accounts team for any query in invoice

Booking of vehicles and hotel accommodation for guest & HODs

Arrangement of events such as annual meet, offsite.

Ensuing hygiene and smooth running of branches well as HO operation Achievements:

Played a vital role in expansion of branches across India. Independently inaugurated 40+ branches during tenure.

Cost saving in electricity & printing stationary at 25% in comparison to 2014-15. Controlled and maintained the same till date

Cost saving in AMCs during renewals at 15% in FY 16-17 Facility Executive, Knight Frank India Pvt. Ltd. at FirstRand Bank site, Mumbai, July 2012 to May 2015

Management facility team viz. pantry boy, office boy, HK boys and security guards.

Providing briefing to all sub staff on daily basis about task. Training is provided on every Saturday in terms of chemical usage, machine and cleaning. Ensuring cleanness and hygienic of entire office premises

Ensuring well-arranged of cafeteria during breakfast and lunch on daily basis

Ensuring necessary daily requirements are there in stock viz. drinking water, stationary, pantry consumables. Also responsible to keep accurate consumption record

Coordinating with service provider for a respective task. Ensuring that given task is completed within given turnaround time (TAT). Preparing Letter of Award (LOA) / Purchase Order (PO)

Management of mailing team. Ensuring Inward and Outward courier process is functioning well

Handling billing component of service provider’s. Ensuring payment released within given time line. Maintaining record of it. Also coordinating with Finance department and ensure to solve all queries raised by them.

Asset Management- Tagging and keeping a record in soft copy and in register manually

Monitoring and renewal of SLA’s and AMC’ of all office equipment and assets

Preparing a Provision for pending and upcoming payment on every month

Preparing MIS report on every start of the month and forwarding to client and Key Account Manager of Knight Frank

Coordinating with Vodafone and Airtel Network Company for issuance of new SIM card, billing issues payment etc.

Maintenance of company’s owned vehicles (i.e. servicing, documentation, etc.)

Arranging rental Vehicle- booking and co-ordination

Have adequate knowledge in the technical (i.e. in DG sets, UPS, Plumbing & A.C) Admin Assistant, ING Vysya Bank Limited (on the payroll of Krystal Integrated Services), From May 2010 to May 2012

Admin Assistant, Daniya Collection (Toys Showroom locating at Masjid Bunder) from June 2008 to May 2010

Back Office Executive, Rapid Services, from February 2005 to April 2008 EDUCATIONAL CREDENTIALS

2016-2019 – Part time Masters in Management Studies (in Human Resource) from Welingkar Institute of Management

2011 - B.Com with 54%

Successfully completed online certification course on “Contract Management” & “Vendor Management” KEY SKILLS

To organize and prioritize work to meet deadlines.

Working effectively under pressure and/or stringent schedule and produce accurate results.

Time management

Working independently, exercising judgment and initiative.

Maintaining an effective working relationship with clients, employees, exhibitors, patrons and others encountered in the course of employment.

High physical energy levels to carry out ad-hoc tasks.

Work Strategically & with Planning

Team Handling

PERSONAL DETAILS

Father’s Name : Rajesham Ramchandra Kairamkonda

Date of Birth : 08th June 1987

Linguistic Proficiency : English, Hindi, Marathi, Telugu & Gujarati I hereby confirm that the above provided information is true to my knowledge and belief. Rupesh Rajesham Kairamkonda



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