Kelli Collamore

Williamsburg, VA *****

aduiok@r.postjobfree.com

+1-757-***-****

To obtain full time employment with an established yet progressive company in which I am allowed to achieve my full potential and advance my skills.

Authorized to work in the US for any employer

Work Experience

Assistant Store Manager

Tractor Supply Co - Williamsburg, VA

February 2020 to Present

• Executed feed to floor process

• Over see all of the freight team executing the freight day process

• Side lot and back room process

• Daily maintenance

• Operates fork lift daily

• Unload deliveries

• Lead all team members to GURA success.

• Excellent customer

Helper

RM II Handyman Services - Williamsburg, VA

June 2018 to July 2019

• Assisted owner of company with all jobs providing him with tools and clean up every day

• Completed all assigned jobs including power washing, lawn and garden, and any handyman jobs

• Assisted in building decks and fences

• Helped owner of company with quotes and billing which included excellent customer service Cashier

7-11 - Williamsburg, VA

June 2017 to January 2018

• Assisted all customers with excellent customer service

• Stocked all items and gave store complete face lift every shift

• Received all orders and checked all items into store inventory

• Cleaned all items on daily clean sheet and prepared for next shift Server

Seasons Restaurant - Williamsburg, VA

September 2016 to February 2017

Responsibilities

Assisted all guests that were seated in my section, recommend meal specials along with drink specials. Worked as a team alongside my co workers

Greeted every customer with excellent customer service Completed all side work that was designated to my section plus more every shift Server

Cheddars - Newport News, VA

February 2013 to December 2013

Responsibilities

Assisted all guests that were seated in my section, recommend meal specials along with drink specials. Worked as a team alongside my co workers

Greeted every customer with excellent customer service Completed all side work that was designated to my section plus more every shift Leasing Consultant

Brookfield Apartments - Virginia Beach, VA

February 2012 to November 2012

Showed apartments to prospects and assisted them with filling out the application packet while answering any questions they might have.

• Generated all leases and lease packets for the new move-ins while assisting the new residents with the process of signing the lease.

• Designed all flyers and brochures for the communities marketing. As well as creating monthly newsletters for all the residents.

• Assisted walk-in guests, managed incoming and outgoing calls for the busy apartment complex, preformed basic office duties which included scheduling appointments for showings and inspections, and filed all documents.

• Accepted all maintenance requests from the residents and entered them in ONESITE as well as followed up on all the past maintenance orders.

• Completed weekly marketing reports and surveys

• Provided efficient customer service.

Server

Server

Applebees - Williamsburg, VA

February 2011 to December 2011

Opened restaurant Monday thru Friday

• Made sure dining room was clean and the back was prepped and ready for the day

• Assisted all guests that were sat in my section, recommended meals specials

• along with drink specials

• Worked as a team with all my co-workers

• Excellent customer service with every guest that walked thru the door.

• Completed side work in my section plus more every afternoon. Administrative Assistant

Headway Workforce Solutions - Hampton, VA

January 2011 to July 2011

Temporary Assignment - 6 Weeks - Managed incoming and outgoing calls for busy county office. Helped increase office organization by participating in developing a more efficient filing/documenting system.

• Temporary Assignment - 4 weeks - Assisted in all areas of administrative work including data entry, receptionist duties, file organization, research and development. Server

Server

Jimmy's Oven and Grill - Williamsburg, VA

September 2009 to April 2010

Responsible for prep work and restocking salad bar.

• Assisted all other co-workers with side work while making sure mine was

• completed as well.

• Closed dining room in a timely manner.

• Made sure all quests had a delightful dinning experience and assisted them with all there needs.

• Great customer service skills.

Front Desk Receptionist

Williamsburg OBGYN - Williamsburg, VA

July 2008 to May 2009

Scheduled and confirmed appointments.

• Assisted in all areas of administrative work including receptionist duties, file organization, research and development.

• Accurately copied physician-dictated reports and complied with patient requests for copies of patient records.

• Handled, processed and distributed confidential patient information.

• Located, checked in and pulled medical records for appointments and incomplete patient charts.

• Kept organized documentation of prescription refill information for office of six physicians.

• Updated patient accounts and information on a daily basis.

• Prepared folders and maintained records for new patients.

• Provided efficient customer service to all patients. Co-Owner

Tri-City Towing - Williamsburg, VA

April 2007 to August 2008

Performed regular telephone contact with providers to discuss status of rebilling and reimbursement process to ensure account resolution.

• Managed daily office operations and maintenance of equipment, maintaining accurate records for all business supplies.

• Complied annual recommendations for end of fiscal year budgets.

• Oversaw inventory and office supply purchases.

• Prepared and distributed payroll for staff.

• Maintained and prioritized daily tasks and projects including: call logs, appointments, travel, expense reports and general errands.

• Performed accounts receivable duties including invoicing, cash application, researching charge backs, discrepancies, issuing credit memos, reconciliations and responding to customer requests for documentation.

• Managed incoming and outgoing calls.

• Processed accounts receivable and accounts payable.

• Created databases and spreadsheets to improve inventory management and reporting accuracy.

• Developed new customer relations through telephone contact and sales activity.

• Dispatched all calls to drivers.

• Prepared DMV documents.

• Provided efficient customer service to clients.

Barista

Café Expresso - Williamsburg, VA

October 2006 to February 2007

Responsible for all opening procedures.

• Responsible for all mid-day inventory.

• Made all espresso and barista drinks

• Made and kept up will all coffee and frozen drinks.

• Accepted all monies and transactions.

Property Manager Assistant

Century 21 Nachman Realty - Williamsburg, VA

June 2003 to November 2006

Showed properties to potential tenants and helped them in the process of renting and completing applications.

• Worked closely with tenants to insure a smooth move and rental experience

• Listed properties for homeowners which included advertising on the web-site, newspaper, and in office

• Assisted walk-in customers, managed incoming and outgoing calls for busy property management office, preformed basic office duties which included scheduling appointments for showings and inspections, and filed all documents

• Wrote lease addendum's for approved applicants and helped them with the process of signing the lease

• Accepted all work maintenance from tenants and assigned them to the correct contractors as well as following up on all maintenance orders

• Responsible for all late notice and warrant information

• Responsible for all lease renewals.

• Liaised with vendors to order and maintain inventory of office supplies.

• Scheduled and confirmed appointments for entire management team.

• Performed accounts receivable duties including invoicing, cash application, researching chargebacks, discrepancies, issuing credit memos, reconciliations and responding to customer requests for documentation.

• Maintained and prioritized daily tasks and projects including: call logs, appointments, travel, expense reports and general errands.

• Consistently praised by management for the quality and timeliness of reports, attention to detail, exemplary customer service delivery and team-player attitude.

• Excelled within deadline-intensive environment, ensuring accurate and on-time completion of all projects.

• Provided efficient customer service to clients.

Education

West Point High School

1999 to 2003

Additional Information

SKILLS

Over 3 years working with public owners, agents, and tenants. Great at building and maintaining customer relationships Excellent phone and customer service skills

Disciplined and intensely focused

Computer: Word/Office/Excel/PowerPoint

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