CAREER OBJECTIVE
Caring and compassionate, customer service oriented office professional, with strong skills to facilitate effective workflow and communicates effectively with co-workers, customers and staff. Follows policy, procedures and guidelines to assure consistent quality and a proven determination to consistently excel at all assigned duties.
§Proficiencies: MS Office; MS Excel; MS Word; MS PowerPoint; Typing Speed: 60
§Skills: Written and verbal communications (letters, emails, presentations, face-to-face communications), Decision-making skills, Problem solving skills, Critical thinking skills, Resource inventory (counting or tracking office supplies)
§Adapts to change while maintaining attention to detail and organization.
QUALIFICATIONS
Accounting, Payroll, and Banking Systems Healthcare Law
Basic Coding skills for ICD/CPT Claims Appeal Process CMS1450 UB04 CMS1500
Electronic Medical Records EMR / EHR Practice Management Software Greenway PrimeSUITE
Healthcare Computer Information Systems Medical Practice Management Systems
HIPAA Compliance Anatomy & Physiology Basic Pharmacology
Human Resource Management Organizational Improvements
Insurance Billing Procedures Healthcare Claim Cycle Insurance Verification
Interpersonal Professional Communications Business Office Operations Medical Office Procedures
Practice Structure Leadership & Management Medical Terminology
PROFESSIONAL EXPERIENCE
Moore Bros. Hardware – Byesville, OH 04/2006 – Present
Cashier / Customer Service
Act as direct point of contact for customer service
Process transactions using point of sale computer system
Monitor sales floor and handle stocking functions
Cambridge Counseling Center / People to People – Cambridge, OH 10/2018 – 06/2019
Case Manager
Serve as the point of contact between client and people in their social and professional support system
Assist client with learning and implementing independent living skills / proper social skills / coping skills
Identify risks and triggers determine ways to prevent them
Create treatment plans for clients
Implemented DBT groups
Plan and implement group and individual activities
Write daily counseling notes for individual client sessions and group sessions to be billed
PROFESSIONAL EXPERIENCE
Woda Management – Byesville, OH 12/2015 – 10/2017
Property Manager
§Gives Back Ground / Credit Checks
§Makes Monthly Reports
§Manages Budgeting
§Monthly/Quarterly Inspections
§Inventory & Purchase office supplies
§Monthly Deposits for rent
§Petty Cash
§Accounts Receivable / Accounts Payable
§Process Applications
§Verify Employment / Bank / Landlord
Cambridge Developmental Center - Cambridge, OH
04/2006 - 12/2013
Therapeutic Program Worker
§Assist client with learning and implementing independent living skills
§Implement and assist client with treatment plan
§Serve as the point of contact between client and people in their social and professional support system
§Assist client with community awareness
Moore Bros Hardware - Byesville, OH
07/1997 – 04/2006
Office Manager
Accounts Receivable / Accounts Payable
Payroll
Banking
§Handles customer Relations
§Handles cash drawer
§Ordering supplies
§Inventory
§Data entry
§Filing
§Answering phones
§Operate office technology, systems and software
§Distributing mail
EDUCATION
Ultimate Medical Academy, Tampa, FL
Associate of Science Degree – Healthcare Management, 2017
VOLUNTEER
Relay for Life - Byesville, Ohio - organizing community yard sales and bake sales to help raise money for cancer research.