KEVIN AVELAR

*** ** **** **, *********, Fl, ***** · 786-***-****

aduint@r.postjobfree.com · Linkedin.com/in/kevin-avelar-b62638169 Meeting and exceeding company’s requirements and continuously seeking growth within the company while leading the complete team toward success with motivation, encouragement, facts, and resolutions. EXPERIENCE

EDUCATION

10/2021 – 02/2022

OPERATIONS MANAGER, MARRIOT KEY LARGO BAY BEACH RESORT

(OCEAN PROPERTIES)

Overseeing multiple departments to ensure operations workflow are consistently met to expectations and brand standards. Responsible for forecasting, budgeting, purchasing, property appearance, hiring, training, driving positive guest satisfaction scores, and aiding hotel success in the absence of the general manager. And aided the property transition from a Marriott brand to an independent brand hotel. 07/2019 – 10/2020

ROOMS MANAGER, PITTSBURGH MARRIOTT CITY CENTER (SHANER HOTELS) Maintained entire Front Office operations (3-6 associates). Guest Satisfaction scores was improved from 66% to 90%. Task forced multiple properties within the company’s portfolio implementing procedures. Filled in as an Asst. General Manager for one month at a resort found in the Eleuthera, Bahamas during the absence of the AGM. Implemented new procedures from updated law regulations and reorganized facility equipment to meet the business standards of successfully reopening the hotel property during pandemic era. 11/2018 – 05/2019

ASST. FRONT OFFICE MANAGER, PLAYA LARGO RESORT & SPA (SHANER HOTELS) Lead and empowered Front Office Team (5-11 staff) with hotel experience knowledge, set up communications for all departments, programed guest interface devices to meet property’s brand quality, and aided the general manager on daily basis with completing company’s analytic reports. 12/2017 – 11/2018

NIGHT SUPERVISOR, PLAYA LARGO RESORT & SPA (SHANER HOTELS) Acted as Manager on Duty guiding the complete night operations of the hotel. Resolved guest concerns and trained overnight staff to be sophisticated in their job duties (Night Audit, Night Security, Valet, Housekeeping, Maintenance, and Restaurant.) Aided all departments with proper closing procedures including resetting all hotel areas cleanliness/alignment for an exceptional guest-ready appearance throughout all times. Coordinated overnight staff with new duties assigned from other departments to achieve better hotel performance. Hired, Trained, and Terminated staff according to business demands. 07/2013

AA, MIAMI DADE COLLEGE

Studied two years of business administration as a major. 07/2011

DIPLOMA, SOUTH DADE SENIOR HIGH SCHOOL

During my courses of this Academic High School, I learned 4 years of leadership skills along with Mathematics, Writing, Science and Reading with Law Enforcement (Army JROTC) as my Academic. 2

SKILLS

LANGUAGES

• ENGLISH

• SPANISH

ACTIVITIES

Obtained a certificate for Hospitality and Tourism Management during pandemic period. Like to learn more each day and give back to the society by helping others learn something new. Exploring new areas, talking to people, cutting hair and kayaking are also my favorite things to do for fun. REFERENCES

Morris Siyman (4 years)

Regional General Manager at Shaner Hotels

412-***-****

Aaron Garver (3 Years.)

Former Rooms Director at Shaner Hotels

412-***-****

Michael Melendez (3 Years.)

Former General Manager at Shaner Hotels

954-***-****

Shannon Burdge

Area General Manager at Ocean Properties

941-***-****

• Attentive to detail

• Adaptable

• Analytical person

• Compliance Trained

• Resourceful

• Energetic

• Resilient

• Initiative

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