Branch Manager

Summary

I have over ** years of experience in serving and building relationships with the community. I'm a highly skilled manager with significant customer service and retail experience. I have strong leadership, training, development, and coaching skills. I lead with intergrity and by example. I'm a team leader and a team builder. Experience

Speedy Cash Birmingham, AL

Branch Manager 08/2010 - Present

Ensure the accuracy of the delivery of products and services Cash management

Daily auditing and evaluation of documentation for compliance issues Strong ability to operate multiple systems at once and multitasking Problem Solving and Resolution of customer accounts; researching and responding Plan and Execution of marketing activities and employee incentives programs Strong written and verbal communication skills

Execution of Call Campaigns/ Leads Program

Proficient in Profit and Loss Statements and determing areas for opportunities Proficient in ADP Payroll and Scheduling

Proficient in Talent Reef and Greenhouse Interviewing, Selection, Hiring, E-verify Proficient in yearly and annual evaluations

Proficient Team Building, Leader Ship Training, and Coaching Ensure HR policies and procedures are in consistent compliance and take corrective action when necessary Responsible for communicating daily company objectives, goals, and training. Always Money Montgomery, AL

Branch Manager Field Collections Auditor 04/2008 - 08/2010 Executed company policies, procedures, and ensured that products and services were delivered correctly. Worked with departments across the company, including field collections, processing garnishments, and partication in complaince examinations for mutiple locations.

Ace Cash Express Montgomery, AL

Branch Manager 03/2006 - 04/2008

Direct delivery of products and services

Cash management and deposit

Respond and assist with the resolution of customer issues. Skills

Customer service, Communication skills, Time management, Computer literacy, Documentation review, Leadership, Microsoft word

Education

Sidney Lanier High School Montgomery, AL

Accounting / Health Occupations 06/1994

Vice President of Health Occupation Students of American (HOSA). Received my Certification for Nursing Assistance(CNA)before graduation and offered position at training facility. Certificates

Certified Nursing Assistant

DeCarla Heard

205-***-**** aduijn@r.postjobfree.com Birmingham, AL Awards

Outstanding Conpliance Audits; Outstanding Phone Skills

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