Shift Manager Customer Service

Patty Kirk

Shift Manager/Key Holder

304-***-**** ********@******.*** Charleston, WV 25302

CAREER OBJECTIVE

Detail-oriented professional with excellent communication, interpersonal and creative thinking skills. Aiming to leverage my abilities to successfully fill the vacancy at your company. Frequently praised as hardworking by my peers, I can be relied upon to help your company achieve its goals. EXPERIENCE

SHIFT MANAGER/KEY HOLDER, Charleston, WV

Rock City Cake Company, January 2015-September 2022

• Provided daily feedback to team members to improve individual and store performance.

• Operated cash register, scanners and computers to itemize and total customer purchases.

• Offered exceptional customer service to differentiate and promote company brand. EDUCATION

CERTIFICATION IN CLINICAL MEDICAL ASSISTING/ PHLEBOTOMY, Logan, WV Med Care, May 2007

EARLY CHILDHOOD CREDENTIALS IN CHILDHOOD DEVELOPMENT, Greenville, NC Pitt Community College

BUSINESS MANAGEMENT IN BUSINESS, Williamson, WV

SWCC, August 1994

SKILLS

Cash Handling And Reconciliation Flexible Work Schedule Work Prioritization Handling Complaints And Inquiries Financial Recordkeeping Managing Customer Needs Delegation And Supervision Cash Register Operations Health And Safety Procedures Bank Deposits Closing Procedures Store Opening And Closing Store Layouts POS Inventory System Operation Customer Transactions Team Leadership

REFERENCES

References available upon request

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