* ** *

NORA HERNANDEZ

*** ******** ****

MAULDIN, SC 29662

aduigj@r.postjobfree.com

864-***-****

OBJECTIVES To obtain a long term employment with growth potential, in a company or organization, where I can contribute my experience and positive attitude.

SKILLS

Microsoft Word

Typing above 75wpm

Netsmart/Allscripts and Wellsky Home Care software

Excellent customer service skills

Quick thinking with ability to handle multiple responsibilities

Organized and very detail oriented with good communications skills

Bilingual with ability to translate

Great team player, responsible and flexible

EXPERIENCE 2006 – Present MSA Hospice

Office Manager

Responsible for the daily operation of the office

Enter new patient’s referral in the system and ensure benefits information gets submitted to our corporate billing department, for verification of benefits

Update the software/patient’s file as needed (revocations, D/C and respite care)

Submit an accurate daily hospice census report for regional administrator

Schedule weekly hospice aide visits, ensuring that care plan’s frequencies are met

Verify hospice aide time log, ensuring that all care plans, mileage and accurate visit times are enter correctly

Inform the nurses and nurse practitioner of monthly patients’ re-certifications, ensuring that face to face visits and RN re-certifications visits get completed in a timely manner

Process and print orders for hospice physician’s signature

Ensure that all orders/re-certifications/admissions documents get signed, by the hospice physician before the end of the month (prior to submitting the monthly billing)

Complete Nurses’ on call schedule and update as needed

Keep all the staff up to day with new patients’ information

Actively participates in company’s trainings/in-services

Assist staff with special projects as needed

Place weekly order supplies for the patients and supplies for the office

Other duties as assigned by the Administrator

Page 2 of 2 - Nora Hernandez

April 2021 to November 2021

Private Caregiver

Assisted with basic daily needs for client in memory care unit at facility, provided companionship, engaged client in different activities within the other areas in the facility; engaged client on different activities such as reading, coloring, games

and music 1:1.

Monitor any changes in health, inform family.

2019 to 2020 - Caregiver

Always Best Care Senior Services in Greenville, SC

Assist with basic daily needs for clients at home, on memory care units, independent living and assisted livings; provide companionship.

Perform light housekeeping, assist with scheduled medications if needed.

Prepare meals, serve meals and assist with feeding, when needed

Monitor any changes in health, inform family and/or agency supervisor

2016 to Present - Caregiver

Upstate Living Water

Assist with basic daily needs for clients at home, on memory care units, independent living and assisted livings; provide companionship.

Perform light housekeeping, assist with scheduled medications if needed.

Prepare meals, serve meals and assist with feeding, when needed

Monitor any changes in health, inform family and/or agency supervisor

1998-2006 PSCH Inc, Queens NY - Non-Profit Organization

Administrative Assistant

Provided administrative and clerical support, maintained accurate record of petty cash and submitted to central office, processed orders of supplies and items for patients, requested funds for patients, day treatment program and residence’s expenses

Coordinated, planned and scheduled vacations, trips and special activities

Completed weekly day program attendance record for corporate, maintained and scheduled fire drills, staff trainings, PPDs and trainings records.

Assisted regional administrator at different locations during audits, trainings and

meetings.

Scheduled patients’ special IDTs, annual and semi-annual progress meetings as required by state law; Compiled and type reports, including medical, clinical and goals progress notes.

Maintained open communication with directors, assistant directors and health care coordinators. Attended special meetings and type minutes, assisted directors with special projects.

Coordinate off site seminars for all disciplines.

REFERENCES Available upon request

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