Tahmina Habib
** ********* **. ****, **, L*Z*A*
Cell: 416-***-****
aduifr@r.postjobfree.com
Experienced office support professional in Medical Offices/ Clinics.
PROFILE SUMMARY
Diploma in Medical Office Assistant program.
Fast learner, self-motivated, flexible with ability to multitask in a fast paced environment with minimal supervision.
Medical Transcriptions, Reception Techniques, Records Maintenance
Medical Terminology & Anatomy, Basic Pharmacology.
Computer literate with proficient use of MS Outlook, Excel and Word-Intermediate.
Scheduling Appointments, receiving phone calls and fixing appointments, confirmation.
Computerized OHIP Billing
Oscar Doc software
Patient preparation including blood pressure, height, weight, TPR's, Urinalysis, first aid, physical crisis and C.P.R.
Fluent in English, Bengali, Hindi and Urdu
PROFESSIONAL EXPERIENCES
Medical Office Assistant, CHN Health Network, Toronto March’19- Current
Helping to stop the spread of the coronavirus is by screening all patients. Screening ideally take place over the phone when a patient makes an appointment.
Greeting patients visiting the facility, answering any questions they may have and helping them fill out the required forms.
Ensures physician productivity by maintaining calendars; scheduling patient appointments; physician consultations; professional meetings, conferences; teleconferences, and travel.
Produces information by transcribing dictation, preparing medical reports and summaries, patient histories, operative notes, manuscripts and correspondence; planning, organizing, coordinating and controlling projects.
Provides historical reference by developing and utilizing filing and retrieval systems; maintaining patient records; recording meeting discussions.
Secures information by completing database back-ups
Medical Office Assistant, Boniface park Medical Centre Dec’ 2018-March’2019 Secretary of a Nephrologist.
Represents physicians by screening incoming telephone calls; recording and transmitting messages; scheduling, receiving, and announcing scheduled patients and visitors; screening unscheduled patients and visitors; arranging referrals to other health care providers; scheduling appointments for consultations, x-rays, lab tests, physical therapy, MRI's, CT scans, etc.
Store Manager Oct’ 2012- Aug’2018
Tim Hortons, Scarborough, ON
•Coordinated and directed all aspects of the restaurant operations, while maintaining a profitable restaurant outlet and high quality products and service levels
•Monitored established store standards, prepared reports, managed daily banking duties, and completed opening procedures and check listed in accordance with company policies and procedures
•Ensured that cleanliness and hygiene were maintained in the various kitchen areas including refrigerators and storerooms and that food products were stored in accordance with provincial regulations
•Trained new employees and prepared staff schedules
Medical Office Assistant
Cresent Town Health Centre, Toronto, ON Jan’ 2011- Jul’ 2011
Assisted and independently maintained Patient’s Records Management system for Patient Data Collection, Transcription, IVR, Confirmation, Appointments scheduling using Telephone technologies and Microsoft Office Applications
Cashier Nov’ 2008- Jul’ 2010
Tim Hortons, Scotiabank Plaza, Toronto, ON
Accurately entered guests’ orders into the cash register and completed all proper cashier procedures
Elementary Teacher
Mastermind International School, Chittagong, Bangladesh Jan’2000- June 2018
Hired as a full-time teacher following student teaching practicum, instructing all academic subject areas to classrooms of up to 28 3rd grade student
Volunteer: Medical Office Assistant -Placement & Part-Time Volunteer,
Crescent Town Health Centre, Toronto, ON June’ 2011- Jul’ 2012
•Answer multi-line phone system and take appointments or direct calls to the appropriate party
•Greet patients when they arrive at the office and provide them with any necessary paperwork or other information
•Schedule appointments and confirm appointments two days in advance
Markham Stouffville Hospital (RMHC Toronto family room) April 2019- Current
EDUCATION AND CERTIFICATIONS
Certification in Advanced Food Safety Training, WHMIS and CPR, Toronto, ON 2017
Certification in Restaurant Management, Tim Hortons, Oakville, ON 2012
Diploma in Medical Office Assistant, Medix School, Toronto, ON 2011
Bachelor of Commerce, National University, Gajipur, Bangladesh 1996
Relevant Courses: Accounting, Economics and Management