Robert G. Payne

**** * ******** ****

Greenbrier, TN 37073

805-***-**** (cell)

HIGHLIGHTS OF QUALIFICATIONS

• Over 20 years combined military and civilian experience in production, administration, quality, and project/personnel management

• Proven Manager responsible for multiple departments with >80 personnel

• Energetic, goal-oriented, ability to lead people towards common goal

• Reliable, self-motivated and confident in making independent decisions

• Certified in Lean, Six Sigma and Theory of Constraints

• Proficient in Microsoft Office Suite, Minitab17, MS Projects, Premier, Tableau, Visio EXPERIENCE

Manager, Business Excellence March 2016 – September 2019 Shire/ Takeda BioScience, Thousand Oaks, CA

• Managed the Business Excellence department responsible for Life Cycle Management, Strategic Planning, Operational Excellence, and Capacity Modeling.

• Individually responsible for the Plant Score Card and Right First Time (RFT) initiative.

• Used Lean, Six Sigma and DMAIC principles to resolve complex problems from conception to final design. Teacher, mentor and coach to Blue Belt, Lean and Six Sigma Green Belts through the certification process. Leads and facilitates facility sponsored projects to reduce variation and eliminate waste.

• Instructor/Facilitator: Supported over 500 employees in the following courses; New Employee Orientation, Blue Belt, Lean and Six Sigma Green Belt, Leading Daily Instruction, and Error Free Performance.

• Facilitated the development of the Long Range Strategic Plan and develop capacity models for key value streams. Ensures the organization has a system of operating mechanisms that engage senior management to drive the execution of plant strategy, projects and reward/recognize performance. Individually responsible for spearheading the facility X-Matrix utilizing the Hoshin Kanri strategic development process.

• GO2020 Project Manager for four Material Efficiency projects with savings of

$2,124,585. Managed and coordinated the operational aspects of ongoing value improvement projects (VIPs) tied to facility strategy, goals, and objectives.

• Facilitated/mentored various problem solving workshops (rapid DMAICs) to help troubleshoot issues in manufacturing and help drive effective solutions. Quality Associate III August 2010 – March, 2016

Baxter/ Baxalta BioScience, Thousand Oaks, CA

• Thousand Oaks representative for the Global Quality Management System (QMS) Receiving & Inspection Process Harmonization Project. The project addressed complexity and customization across the Quality Management System.

• Managed the daily operation of the QARI department responsible for the inspection, sampling and disposition of raw materials in support of manufacturing.

• Department Subject Matter Expert for AQL and Label ID Components, Raw Material Disposition, Nonconformance Events, System/Equipment Change Control, Document Change Control, Product Complaints, SCARS, Audits, and Management Control Systems.

• QARI maintained a 98% monthly ISOTrain qualification, exceeded the continuous improvement goals, had zero audit findings during the Corporate, Mexico MOH and FDA audits, and had “0” zero OSHA recordable.

• As a LEAN agent, taught “7 Types of Waste” and “Takt Time” to four Yellow Belt Waves, created KFA tracking board, led a Kaizen for “QARI Supply Kaizen” that resulted in the LEAN Green Belt (GB) certification of direct report, sponsored a Kaizen for “Stopper Improvement” that resulted in the LEAN GB certification of peer, and maintained a 5S score of >21 for the past five (5) years. Senior Operations Analyst November 2008 – August 2010 Baxter BioScience, Thousand Oaks, CA

• Investigated, documented and dispositioned 85 Nonconformance Reports (NCR) for Plant Services which includes deviations to Standard Operating Procedures (SOP), Out of Tolerance (OOT) conditions, Out of Level (OOL) results, Out of Specification (OOS) conditions, and events involving equipment and computerized systems while maintaining a 30 day closure rate of 78.8% average.

• Chaired weekly meetings and worked with Leads, Supervisors, Managers and other technical personnel to determine definitive root cause and robust corrective actions for NCRs.

• Participated in DMAIC and LEAN projects to help department and facility meet continuous improvement goals. Lead/Facilitated Kaizen for NCR process resulting in a 26% reduction in cycle time for a realized VIP savings of $38,220. Received silver award (2nd place) for 2009 Kaizen of the year for Thousand Oaks facility. Organized and spearheaded a “Just Do It” for reduction in Staples supplies resulting in a 36% reduction in overall 2009 Plant Services spending.

• Implemented five “Standard Work” ideas used in the daily processes. Directly contributed to the reduction of the NCR backlog by 55% while maintaining a NCR closure cycle time of 25.6 days.

Senior Operations Analyst February 2007 – November 2008 Baxter BioScience, Los Angeles, CA

• Project Manager for the Japanese’s Label/ Barcode Project to increase capability from bulk production to final container. Individually responsible for managing a team of 10 members from initiation through completion, on-time and on budget.

• Created a Fulfillment metric that tracks Albumin, AHF-M, and Flex Lots from suspension through final release to meet customer requirements. Directly responsible for product release of >90% Albumin, Flex and AHF-M fulfillment for June, July, and August 2007, first time in Los Angeles Facility history.

• In coordination with Compliance Leader, implemented systems to maintain compliance with current good manufacturing practices (cGMPs), environmental health and safety

(EHS) guidelines, FDA, and all other regulations that applies.

• Formed teams, led Kaizens, and implemented solutions to drive results by eliminating bottlenecks identified while working in Gemba for Bulk, Form/Finishing and Packaging departments.

• Used Six Sigma, Lean, and Project Management Methods to drive significant process improvements. Individually participated in 16 Kaizens and facilitated five of them. Awarded Value Improvement Process Black Belt for VIP Return on Innovation.

• Responsible for performing initial failure investigations and root cause analysis in the areas of exceptions, safety, and yield. Completed Failure Mode and Effects Analysis

(FMEA) on Aseptic Processing and Packaging departments. Departmental Ship’s Maintenance Program Manager February 2006 – March 2007 USS RONALD REAGAN, San Diego, CA

• In charge of the maintenance and upkeep of 55 departmental spaces through the daily use of Current Ship’s Maintenance Project (CSMP) and Organizational Maintenance Management System, The Next Generation (OMMS-NG) data base.

• Managed maintenance budget and staff of 20 military in support of daily maintenance to include change control evolutions on critical systems.

• Directly responsible for department receiving an unprecedented 98.76% confidence factor on the annual quality assurance audit by ensuring all personnel were properly trained and programs were properly maintained.

• Ensured the highest level of damage control readiness for Board of Inspections by focusing on attention to detail.

EDUCATION

Bachelor of Science Professional Aeronautics, ERAU, Daytona Beach, FL Six Sigma Green Belt Certification, Villanova University, Villanova, PA TRAINING

Microsoft Projects Methods for the PMM, Westlake, CA Project Management Methodology & Leadership, Westlake, CA Greenbelt DMAIC Wave 14 Certification, Baxter BioScience Los Angeles, CA Lean Instructor Certified, Baxter BioScience, Los Angeles, CA

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