Beverly Cofer

Louisville, Kentucky

817-***-**** aduif2@r.postjobfree.com linkedin.com/in/beverly-cofer-823a7167/

Data Entry/Analyst Specialist, Administration, Logistics, Customer Service Position

Data Entry is the collection of data for storage from analog to digital technologies. Working in the administrative department of company to enter data. Duties include collecting client information, maintaining an organized filing system, and reviewing entered data for completeness and accuracy.

Skills

•

Data Entry / Analyst

•

Active Listening

•

Proof-reading

•

Critical Thinking

•

Service Orientation

•

Speaking

Education

Certification, Detention Officer, South Carolina Criminal Justice Academy, Columbia, SC

Vocational Degree, Massage Therapy, Greenville Technical College, Greenville, SC

Certification, Law Enforcement, South Carolina Criminal Justice Academy, Columbia, SC

Vocational Degree, Cosmetology / Mental Health Technology, Wallace State Community College, Hanceville, AL

Holly Pond High School, Holly Pond, AL

Work Experience

A/R Administrative Assistant Tier 1 A/R w/ Account Temps, Louisville, KY September 2019 – July 2020

Full Time W/ UofL Physicians Louisville, KY July 2020 – 09/2022

Data entry role responsible for supporting the UofL Physicians Central Business Office (CBO) in a variety of financial, clerical, or administrative duties based on team assignment.

Data entry duties may include demographic-related denial follow-up, medical records or missed documentation requests, entering secondary claim details on payor websites, and additional responsibilities determined by CBO management of the role.

A/R Analyst / Specialist, ProLink Healthcare Staffing, Louisville, KY July 2019 – October 2019

Entered data by using the following software tools: Citrix, Allscripts, CGS, WPS for Medicare; KY Medicaid; Direct Provider; Passport; Wellcare & NPI Look-up.

reviewed records for appropriate documentation. Responded to requests for medical records, dictated and hand written pre & post operation notes.

Insurance Follow Up Specialist, Payment Posting Specialist, Verification Specialist, Procarent / Yellow Cab, Louisville, KY

September 2015 - January 2019

Data entered by using the following software tools: IMX, Rescue Net, WPS for Medicare; KY, IN, MO Medicaid; Direct Provider; Passport; Wellcare & NPI Look-up. Reviewed records for appropriate documentation. Responded to release-of-information requests.

Compiled medical records for purposes relating to data entered / retrieval, research. Obtained correct authorizations for record requests. Posted payment amounts to customer accounts. Contact insurance companies to check on status of claims payments.

Beverly Cofer

Louisville, Kentucky

Enrollment Specialist Representative, ADP / Aerotek Staffing, Louisville, KY

October 2014 - February 2015

Assisted participants with electing benefits during Open / Annual Enrollment in multiple departments for multiple companies by correctly entering data for participants.

Worked as a Customer Advocate to assist participants with the entry and review, of data assuring the resolution of challenges and request. Accurately and completely documented all calls and actions using multiple systems.

Emergency Dispatch Operator, Monitronics International, Dallas, TX

August 2013 - March 2014

Entered critical data, interpreted coded Alarm Signals received through automation and the telephone lines from subscribers' premises. Signals include, but not limited to, Fire, Duress, Holdup, Silent Panic, Medical, Critical Conditions, Intrusions and Burglary.

Contacted the premises to verify Alarm Signals. Dispatched Police or other emergency agencies. Entering data accurately and completely. Documented all calls and actions.

Data Entry Specialist, Copart, Dallas, TX October 2012 - June 2013

Answered calls, entered data and assignments in to the Central Authentication Service (CAS) System, operating multiple pieces of office equipment on a daily basis. This included preparing and returning correspondence, such as Title Paperwork to resolve issues with sale of vehicles.

Created training document binders for department and future new hires. Investigated and resolved customer inquiries reference the location and status of vehicles. Processed paperwork for the Catastrophe Team during Hurricane Sandy and Hailstorm that covered three States.

Certifications

Manufacturing Training and Employment Connection - Kentucky Manufacturing Career Center - April, 2019

Manufacturing Skills Standards Council (MSSC) Safety Certificate

OSHA 10 Card

LEAN Certificate

Forklift Certificate

WIN Career Readiness Certificate

Precision Measurement Certificate

Tools & Technology

Office Equipment; Benefits Administration; Clerical; Microsoft Windows, Access, Excel, E-mail, Outlook, PowerPoint, Word, Lotus Notes; Proof-reading, Data Entry, Law Enforcement; Research, Safety, Telephone Skills, Accounts Receivable and Accounts Payable

Contact this candidate