EMMANUEL G. ALDAY
Home Address: Blk ** Lot * secondary subd Mabuhay. Cabuyao Laguna
Contact No.: 099********
Email: *************.*****@*****.***
QUALIFICATIONS
● Over 15 years of in-depth experience in the field of hospitality, business process outsourcing, information technology and security & automation systems.
● Basic to medium knowledge in computer software and hardware assembly and troubleshooting . ● Ability to organize, prioritize and work under extreme work pressure, heavy work load and deadlines. ● Highly effective in promoting a positive, productive environment.
● Good eye for details; well organized, skilled in setting priorities.
● Resourceful and self-confident; can get the job done, and do it well.
● Strong interpersonal and communication skills.
● Calm and work well under demanding conditions.
● Well organized and focused in coordinating projects.
● Strong analytical, writing and research skills.
● Conscientious and thorough with detail.
● Equally effective working independently and in cooperation with others.
● Highly motivated to achieve set goals.
● Successful in mastering new skills through hands-on experience. WORK RELATED EXPERIENCE
Transportation Business Driver / Operator
Grab Company / Uber Company Since 2018 to 2020
● Private or Car rental any point of luzon
Field Sales Engineer/Loss Prevention Specialist
ADLIB International Sales, Inc. – Security and Automation Solutions Provider Mandaluyong City, Philippines
February 2015- 2018
Projects:
1. CCTV Surveillance System for Residential, Government and Homeland Security (Analog and IP Based) 2. Pedestrian and Vehicle Access Control System (Gate Automation, Parking System, Bollard System etc.) 3. Home Automation – Lighting, Dimming and Shading Control System 4. Screening Systems for Government Applications (X-Ray Systems, Trace Detection for Narcotics and Explosives, Walk through detectors, Breathalyzers etc.)
5. Perimeter Intrusion Detection System
6. Electronic Article Surveillance System for Retail
● Searching for new clients who could benefit from your products in a designated region
● Travelling to visit potential clients
● Establishing new, and maintaining existing, relationships with customers
● Managing and interpreting customer requirements
● Persuading clients that a product or service will best satisfy their needs
● Calculating client quotations
● Negotiating tender and contract terms
● Negotiating and closing sales by agreeing terms and conditions
● Offering after-sales support services
● Administering client accounts
● Analyzing costs and sales
● Preparing reports for head office
● Meeting regular sales targets
● Recording and maintaining client contact data
● Co-ordinating sales projects
● Supporting marketing by attending trade shows, conferences and other marketing events ● Making technical presentations and demonstrating how a product will meet client needs ● Providing pre-sales technical assistance and product education
● Liaising with other members of the sales team and other technical experts
● Solving client problems
● Helping in the design of custom-made products
● Providing training and producing support material for the sales team 1 Page
Assistant Operation Manager – Family Business
MERSAN Snow White Transport Corporation
Quezon City, Philippines
April 2011 - present
● Assumes second-line supervision of location employees. Ensures company policies and procedures are followed. ● Assists the General Manager in day-to-day operational oversight of location operations including billing, payroll, routing/scheduling, DOT/LTO compliance, accounts receivable and accounts payable, recruitment and hiring of location employees.
● Ensures drivers have the daily documentation necessary to complete their routes. Ensures completed charter documentation for processing. Coordinates field trips by the assignment of personnel and vehicles. Ensures vehicles dispatched are in proper working condition and daily DVI (pre and post trip) forms have been submitted.
● Coordinates the dispatching, in-service monitoring, and turn-in activities involved in daily transit operations. Acts as back up member of Dispatch or Scheduling team.
● Develops manpower requirements for Dispatchers, Operators, and assists with evaluating trip patterns for run structure revisions.
● Recommends and disciplines operations personnel. Interviews necessary drivers and staff and completes customer complaint investigations
● Completes necessary daily and/or weekly reports for company and customer
● Tracks and maintains employee attendance system, processes driver and operations staff vacation requests. Maintains/orders necessary driver and staff uniforms.
● Monitors and evaluates Operations activities. Includes: vehicle on-time statistics, missed runs, customer complaint data, accident data, road call data, and other operations related functions
● Performs all other duties as assigned and may assist with other areas based on location needs On-call Banquet Waiter & Bar Server (freelance)
Various Catering Services Company
2011 - 2015
● Welcoming and leading guest/s to their table.
● Taking orders and delivering food to every assigned table.
● Recommending products, and offering drinks.
● Mixing cocktails as required.
● Arranging and cleaning the tables.
Barista/Cashier/Service Crew/Food Preparer
FIGARO Coffee Shop – Baguio Branch
Baguio City, La Union Philippines
November 2010-2011
Precinct Count Optical Scan System Support & Operator COMMISSION ON ELECTION, Republic of the Philippines Intramuros, Manila, Philippines
February – April 2010
Customer Assistant/Technical Support
BUGS Internet Cafe
Quezon City, Philippines
January to November 2008
Customer Relations Assistant
PROTOCOL Center
Quezon City, Philippines
July to December 2007
Chat/E-mail Account Officer
ECONNECT Asia
Quezon City, Philippines
November 2006 to May 2007
Sales Clerk
SM Department Store - Fairview
Quezon City, Philippines
October 2001 to September 2002
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EDUCATIONAL BACKGROUND
Tertiary: Hotel and Restaurant Management
School of Entrepreneurship of the Philippines
Quezon City, Philippines
2000 to 2002
Computer Science
School of Entrepreneurship of the Philippines
Quezon City, Philippines
1998 - 2000
Secondary: Immaculate Concepcion Academy
1994 to 1998
Elementary: Immaculate Concepcion Academy
1989 - 1994
PERSONAL INFORMATION
Date of Birth : 22 April 1982
Religion : Roman Catholic
Citizenship : Filipino
Civil Status : Single
Sex : Male
Height : 5’10”
Weight : 180 lbs.
CHARACTER REFERENCES
LEMUEL DE GUZMAN
Sales Manager
ADLIB International Sales, Inc.
Mobile: +63-917-*******
MARK ELISEUS VILLOLA
Head, Design and Engineering/Product Manager
ADLIB International Sales, Inc.
Mobile: +63-939-*******
EMMANUEL T. PILAR
Medical Chief
Republic of the Philippines
Department of Environmental and Natural Resources
Mobile: +63-926-*******
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