Virtual Assistant, Fitness Instructor

JENNIFER ANDERSON

**** *. ******* **. ******* IL 60050 · 815-***-****

*************@*****.*** · www.linkedin.com/in/jennifer-anderson-3386a9158 ·

Dedicated Fitness Professional with strong leadership skills. Tons of fitness experience with the ability to roll with the unexpected. A hard worker with strong communication skills, I find chances to connect with others to enhance their experience, and mine. I have a great reputation for resolving problems and improving customer satisfaction. Also, I really like to have fun. Working should be fun, my teams should love what they do and be excited to share it. That’s important to me.

EXPERIENCE (AKA ‘WHAT I HAVE BEEN DOING WITH MY LIFE’)

AUGUST 2022 - CURRENT

VIRTUAL ASSISTANT (V.A.) AS JEN ANDERSON FITLIFE, LLC

Provide logistic and organizational duties for fitness based virtual companies

Proficient with various platforms, including Zoom, Accuity, Cultivating Sales Pro, Google Doc/Sheets/Drive, Canva, Basecamp, Vimeo, Social Media and more

Responsible for onboarding/nurturing new Fitness Clients, tasked with helping grow the business and uplevel systems, processes and outcomes

AUGUST 2022 - CURRENT

GROUP FITNESS INSTRUCTOR, GOOD SHEPHERD HOSPITAL HEALTH & FITNESS CENTER

Deliver Group Fitness Classes to between 6 – 30 members

High energy, fun classes including Core & More, Cardio Kickbox, Strength, HIIT, Bootcamps and more are my sweet spot. LOVE to teach solid, sound, safe fitness classes

Responsible for connecting with members, enforcing club policies, positively impacting member retention by bringing them back for MORE fun and fitness

2009 – 2022

CLUB MANAGER/GROUP EXERCISE DIRECTOR, GOOD SHEPHERD HOSPITAL HEALTH & FITNESS CENTER

Team of 35+ Group Ex Instructors, 10 Personal Trainers, 5 Pilates Trainers as direct reports

Responsible for 65 - 90 Group Exercise Classes per week

Participate in annual budgeting process for multiple departments in the facility

Created swim program for children

oAqua Baby, Group Swim Lessons, Private/Semi Private Lessons, Swim Team

oGrew participation in Swim Program from 500 kids to 1200+ annually

Responsible for department revenue and expense management in various departments

oGrew annual Grp Ex/Aquatic departmental revenue from $12,000 in 2009 to over $120,000 in 2020

Introduced Pickleball, created fee for service skill classes and private training

Responsible for coordinating, planning, communicating and scheduling Rock the Renovation, a full 8 week renovation of our pool area including shutdown and resurfacing, $250,000+ project

Recruit, onboard, coach and develop all Trainers, Instructors and Team Members

Skilled and experienced in conflict management, service recovery and crucial conversations, written and verbal communication; responsible for member communication, marketing materials for club and writing/editing community press releases, fitness articles and more

Responsible for payroll for all direct reports on a bi-weekly basis, including tracking, reporting and managing payroll as a departmental expense

Partner with Advocate departments and community organizations to deliver fitness programming and education, including Community Outreach, Chamber of Commerce

Teach multiple classes weekly: Core, Strength, Kickboxing, Bootcamp and more

Create and implement innovative fitness classes

Create all marketing material related to classes, including copy edit, proofing, photo selection

Create, implement and oversee all Medically Based Fitness Programming, including Aqua MS, Parkinson’s Boxing/Circuit, Cardiac/Diabetes, Ballroom Dance for Neurological Patients

2004 – 2009

FITNESS SPECIALIST/COORD OF FITNESS DEPT, GOOD SHEPHERD HOSPITAL HEALTH & FITNESS CENTER

●Provided Fitness Assessments and Orientations for members of the facility using ACSM guidelines

●Coordinated scheduling for all Associates in department; led department of 7 Fitness Specialists

●Oversaw programming for Members with conditions such as cardiac issues, diabetes, MS, arthritis, stroke and more

●Responsible for fitness supply ordering, managing expenses for the departmental orders

●Created and implemented Posture Training Program

●Responsible for staff training, education and development, including Train the Trainers and coordinating with external organizations such as TRX, AFAA, Railyard

●Coordinated the Intern Program, partnering with colleges and collegiate programs to fulfill requirements for graduating students

●Trained Associates on all safety procedures including medical emergencies, fire emergencies, child abduction scenarios, inclement weather and power failure

●Partnered in the development of the interview process for new hires, including biomechanics and case study reviews; actively involved in all interviews and hiring decisions for Personal Trainers and Fitness Specialists

●Interim Fitness Manager in 2007

2003 – 2004

FITNESS INSTRUCTOR, GOOD SHEPHERD HOSPITAL HEALTH & FITNESS CENTER

●Provided equipment orientations for new members of the facility

●Scheduled appointments for new members with Personal Trainers

EDUCATION (ALWAYS ON THE PATH TO LEARNING)

Graduate McHenry High School 1990

Northern Illinois University 1990 – 1993

Fitness Instructor Academic Certificate, McHenry County College 2003

Intern at Good Shepherd Hospital Health and Fitness Center 2003

Associate in Science, emphasis in Health and Wellness, McHenry County College 2004

NASM Certified Personal Trainer 2003 – 2010

ACE Certified Group Exercise Instructor 2015 – Current

ACE Certified Health Coach 2017 – Current

Additional Certifications: TRX, SCW Group Ex, SCW Strength, Cancer Exercise Specialist, PLYOGA, Bosu, CPR/AED Certified

SKILLS AND PROFESSIONAL ACCOMPLISHMENTS (AKA ‘HOW I ROCK THE FITNESS WORLD’)

●Received ‘Significantly Exceeds Expectations’ for annual Performance Appraisal 16 years in a row; this includes exceeding all behavioral and system goals yearly, achievement is a 5 out of 5 rating

●Member of the Associate Satisfaction Committee at Good Shepherd Hospital; Committee Chair for two years

●Participated in American Heart Walk, Relay for Life, local 5K/10K as representative of the organization

●Delivered fitness classes for Color the Town Pink in Deer Park (cancer fundraising event), leading hundreds of individuals in large outdoor group workouts

●Delivered presentations to various organizations with attendance between 30 – 200 individuals

●Featured Fitness Expert for Elderwerks virtual Veteran’s Association and Caregiver Event, May 2022; advertised to 500,000 people on their virtual platforms

●Skilled and experienced in delivering virtual Fitness Classes from my home or studio, on Facebook Live, You Tube and the Empower platform

●Delivered fitness classes virtually to seniors for Elderwerks, including Sit & Fit classes and Stretching for Health

●Completed Crucial Conversation training, Strength Finders, Emotional Intelligence Training

●Met with residents of Home of The Sparrow multiple times to facilitate their group meeting, discussing health, fitness and nutrition

PROFESSIONAL AFFILIATIONS (AKA ‘HOW I STAY CONNECTED’)

●Member of WIFA (Women In Fitness Association)

●Completed WIFA Speakers Academy, authoring and delivering presentation on Leadership in the Fitness Industry

●Member of Charmm’d Leadership Organization, attended 2 year leadership coursework

●Member of Peer Advisory Group with Charmm’d Leadership

●Attend the Global Leadership Summit annually in Barrington IL

ACTIVITIES (AKA ‘WHAT I DO FOR FUN AND FITNESS’)

●Successfully completed 3 Marathons and multiple Half Marathons

●Successfully completed Ragnar Race, running a relay from Madison WI to Chicago three years in a row

●Fund raised and participated in the 3 Day Walk for Breast Cancer for three years, was the Road Lead for the event for two years overseeing hundreds of team volunteers, fund raisers and walkers

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