RONALD FRIEDMANN 631-***-****

https://www.linkedin.com/in/ron-friedmann adui6o@r.postjobfree.com

PROJECT MANAGER / BUSINESS SYSTEMS ANALYST

EXECUTIVE SUMMARY

An accomplished and highly skilled Technical Project Manager and Business Systems Analyst with extensive experience in technical and administrative management. An insightful, resourceful, cost and deadline-oriented self-starter. Demonstrated success in project management, P&L, strategic planning, systems design and implementation, migration of “on prem” systems to the cloud, establishing service, hardware and software vendor relations. Systems designed and developed for, among others, the Manufacturing, Media, Financial, Utility, Telecommunications and Marketing sectors. Very adept in communicating with C suite and technical and non- technical personnel. Additional strengths include sales and marketing management, leadership, supervision, staff training, and mentoring. Led cross functional and matrixed teams of system developers, non-IT workers and volunteers in corporate, governmental and NGO environments. Projects designed and implemented using SDLC, PDLC, Waterfall and Agile/SCRUM project management techniques with tools including Microsoft Project, Visio (for Process and Data Flow analysis, WBS generation and presentation), Gantt Charts, PERT/CPM, SharePoint, etc., following PMI PMBOK, Kanban and Six Sigma protocols. Performed Risk Analysis. EXPERIENCE

Compusultants

Technology Consultant and Project Manager 1/2016 - Present Provide technical and business consulting services to a wide variety of business sectors, SMB, home office and individuals regarding selection and installation of hardware, software (COTS and custom), system analysis and design, firewalls, VPN, LAN/WAN, anti- malware, networking-hardwired and Wi-Fi (installing and troubleshooting), training end users, preparing project timelines, debugging software, hardware, choosing and interfacing with external vendors. Comtech Telecommunications Corp., Melville, NY

Contracted Project Manager 2/2019 - 8/2019

Served as initial point of contact. Interfaced with C suite personnel. Designed project plans (using MS Project) including risk and cost determinants, led daily project sprint meetings with local and remote cross functional teams incorporating Waterfall and Agile techniques, directed and coordinated local and remote teams working on: O365 E3 implementations (Visio, Excel, Skype, SharePoint, BI Power Apps, Intune), financial analysis and reporting systems, Azure AD, migration from on prem to cloud (Azure GCC and AWS Gov Cloud), SSO, MFA (including RSA), domain consolidations, corporate mergers, server and domain controller level upgrades, interfaced ADP Workforce Now to AD and Costpoint, worked in Concur, Salesforce, middleware systems utilizing SQL and various intranet systems. Developed software license tracking/inventory system. Managed Go-Live procedures. Interfaced with Microsoft’s Fast Track team for Intune implementation. Investigated and determined relevance of Power BI, eLearning systems (LMS), prepared PowerPoint project progress decks for presentation to “C Suite” personnel. Led UAT Sprints. Compusulting International, Ltd., Centerport, NY

Chief Technical Project Manager/Business Analyst 11/1982 - 12/2015

• Primary point of contact for prospects and clients for hardware, software, business, system and training issues.

• Designed and implemented manufacturing MRP/ERP system.

• Met with “C Suite” and other corporate personnel to elicit system requirements (user stories), produced design specifications, gave design presentations to “C Suite” clients and prospective clients utilizing PowerPoint and other techniques.

• Applied Project Management Techniques as outlined in the PMBOK to development and problem resolution, led local and remote cross-functional and matrix development and support teams.

• Directed and coordinated IT projects using SDLC and PDLC Protocols while meeting both timeline and budgetary objectives using Waterfall, Agile, other Project Management techniques and software tools including MS Project, Visio, SharePoint, PERT/CPM, Gantt. Used process mapping (flow charting) to assist in project design, WBS development and client presentations/understanding.

• Installed, monitored and maintained client’s system and network security via hardware and software acting as MSP.

• Performed short-and long-term strategic planning, and implementation for in-house and external clients. Efforts led to sales and budgetary targets being achieved on a consistent basis.

• Maintained full profit and loss responsibility and successfully attained corporate goals.

• Issued and analyzed RFPs and RFQs to evaluate vendors for services, hardware, software development and COTS, negotiated vendor contracts to include T&C’s, deliverables, price, SLA’s and KPI’s.

• Provided classroom and on-the-job employee training leading to increased morale through cross training.

• Supervised and mentored staff resulting in low turnover.

• Communicated effectively with technical and non-technical personnel.

• Managed computer and data input operations including quality control.

• Designed for, programmed and used PC and Mainframe Platforms and a variety of Relational DBMS and BI systems.

• Directed network infrastructure matters including designing, installing and troubleshooting firewalls, routers, switches, Wi-Fi LAN, VPN, WAN broadband and T1, VOIP, interfacing printers, scanners and other peripherals.

• Analyzed manual procedures, data and workflows to generate design, functional specs, technical and end user documentation. Ronald Friedmann Page 2

REPRESENTATIVE APPLICATIONS

• ERP/MRP integrating accounting, EFT, Inventory control, purchasing, order entry, manufacturing (BOM), and engineering, touching virtually every department of the company, a defense sub-contractor.

• Automated pre-employment background checking integrating criminal, civil, financial, DMV, job history and references.

• “Returns Room” system for a major newspaper, including programming of batch bar code reader.

• Marketing systems integrating US Census demographic data with sales data and territory descriptors.

• Various accounting system implementations (Real World, GP, Dynamics, Intuit).

• Financial planning and analysis systems.

• Job order/work order/BOM system for tile and marble company.

• Dispatching/tracking/truck inventory system for HVAC sales and repair company.

• Statistical programming for Psychiatric facility (SPSS/Fortran).

• Membership registration/renewal system for a large non-profit.

• Magazine subscription fulfillment system.

• Direct marketing systems.

• Computer Timesharing (“Cloud”) applications – SaaS.

• O365 (E3) – Azure AD, Power Apps, SharePoint, Intune, migration to virtual cloud machines

• Salesforce and ACT CRM.

PROFESSIONAL CERTIFICATIONS

• Project Management with Agile Certificate, Stony Brook University; PMP underway

• CCP (Certified Computing Professional) from the ICCP (Institute for the Certification of Computer Professionals).

• Certificate in Systems Design and Analysis – Hofstra University.

• Certified Value-Added Reseller for several hardware and software companies.

• Nassau and Suffolk County NY Certified Election Inspector/E.D. Chair NON-IT EXPERIENCE – LEADERSHIP AND MANAGEMENT

• Field Supervisor, US Census – trained, mentored and supervised enumerators. Prepared payroll, authorized expenses.

• Election District Chair, Nassau and Suffolk County Boards of Elections – Supervised and trained election inspectors.

• Trainer, District and Squadron commander (elective offices) of the US Power Squadrons (a boating safety training organization), a 501(c)3 international organization of 45,00 members. As District Commander, responsible for 3500 members in 18 Squadrons from Montauk to Brooklyn, NY. One of the best performing Districts in the National Organization, winning several National Awards. Duties included recruiting, supervising and motivating volunteers, overseeing all committees, setting goals, mentoring squadron commanders, running meetings, settling disputes, overseeing finances, assuring the smooth running and integrity of the organization, liaising with the National and other organizations.

• Chair and member of many Power Squadron committees including IT, planning, budget, nominating, education, rules, legislative, PR.

• Power Squadron liaison to and member of various committees of The Greater Huntington Council of Yacht and Boating Clubs.

• Peace Corps Volunteer – Philippines.

EDUCATION

Adelphi University, Garden City, NY

MBA in Management and Marketing

Hofstra University, Uniondale, NY

BS in Psychology

Stony Brook University, Stony Brook, NY

Certificate in Project Management/Agile

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