Frieda Mckinnon lOereCro neue

CAREER OBJECTIVE

To secure a position with a focus on planning, organization and customer service, that will allow

me to utilize my experience and ability to multi-task as well as offer opportunities for personal

development and professional growth.

AREAS OF EXPERTISE

Real Estate Sales + Negotiation & Closing + Strategic Planning * Budget Administration

Claims Settlement * Customer Service * Transaction Management + Networking

Customer Focused Selling * Market Research

SKILLS

¢ Microsoft Office Suite ¢ Document management

Computer and typing skills ¢ Efficient time management

Negotiation skills ¢ Multi-tasking ability

¢ Written and verbal communication ¢ Leadership skills

PROFESSIONAL EXPERIENCE

Legacy Law Group (Atlanta, Ga ) 2009 - present

Worker’s Compensation Paralegal

e Handle incoming mail, calls and new client intake

Schedule depositions and preparation for trial

Collect and organize medical records, statements & bills

e¢ Draft and manage correspondence with insureds, claimants ya

Opposing Attorneys, and surveillance

e Assist in communication management

e¢ Conducted research and delivered reports

Century 21 (Chicago, IL) 2005 - present

Licensed Realtor

Marketing sales and rentals in the Chicago land area

Organize appointments to show homes to potential buyers and accompany buyers

e Address clients’ questions and concerns

Generate list of properties that match buyers’ criteria and monetary resources

Communicate with clients to identify their needs

© Compare properties and perform market analysis

Bolingbrook High School (Bolingbrook, IL) 2001-2008

Job Coach

e Educated students in special education programs

Provided support and information to make students successful in the job market

Taught and equipped students with materials to obtain and maintain employment with

various companies in the community

Workers Compensation Claims (Chicago, IL) 1994 - 2004

Claims Specialist

Responsible for meeting with policy holders

Helped clients and attorneys to evaluate claims

Took recorded statements and prepared reports

¢ Performing on-site inspections and analyzed claims reports

¢ Negotiated claim settlements and conducted on-site in plant settlements

CNA insurance Company (Chicago, IL) 1987 - 1994

Claims Representative

e Recorded new losses on daily basis for Workers Compensation

e Aided in claim investigation and compensation eligibility by speaking with the insured

claimants

e Established damages and status reports

Contact this candidate