Sales Assistant Retail

CARRICK HICKMAN

Address: **A Prospect Row, DY* *SQ, Dudley, West Midlands

Phone: 073********

Email: **************@*****.***

PERSONAL PROFILE

An experienced and skilled retail assistant who is a congenial enthusiastic contributor and supporter of consumer fulfilment and teamwork, also a proud individual who has been awarded “Best seller and team player of the month”. Friendly, polite and approachable, as well as having experience in working with people of different backgrounds. Possessed plenty of practical experience in working through various roles which includes administration work and face to face customer interaction. Handled the pressures of studies and working full time hours which demand excellent focus, efficiency and dependability.

SKILLS AND ABILLITIES

Able to serve customers at the till efficiently.

Persistently able to achieve outstanding service quality.

Capable of meeting deadlines and accomplishing further tasks in hand.

Confident and tactful.

Able to tackle tasks when working under pressure. A greater acknowledgement on the importance of commercial awareness.

Ability to quickly build rapport with customers and go on to build long-term relationships.

Fast at acknowledging all products kept in store.

Computer literate - Microsoft Office; Word, Excel, PowerPoint and Scratch.

An ability to adopt to change quickly and efficiently.

Enthusiastic to new challenges.

Admirable management skills.

EMPLOYMENT DETAILS

SALES ASSISTANT TESSUTI FEB 2022 TO CURRENT

Achieve personal sales targets, alongside supporting the store to achieve store targets.

Greet new and existing customers and selecting appropriate products to meet their needs and expectations.

Answer the phone and help with all customers queries and complains, ensuring all sales enquire is logged within the system.

Organise delivery, tag them and stock them on the shells while informing the manager when it’s completed.

Provide training to new members of staff, ensuring they were fully compliant with company policy and expected levels of service.

Ensure the shelves and displays remain well stocked with the current merchandise, maintaining pristine merchandise displays and ensuring the shop floor remains clean and tidy.

A team-based approach to work and the willingness to coach and advise other colleagues on best practices and achieve targets for team development.

Visual merchandising, changing displays and adjusting stock inventory.

Placing merchandise in tactical positions to increase store profitability

BAR TENDER/WAITER CASTLE VIEW HUNGRY HORSE MAY 2018 TO OCT 2021

Preparing alcoholic or non-alcoholic beverages for bar and patrons.

Interacting with customers, taking orders and serving snacks and drinks.

Ensuring the bar is organized, stocked and clean.

Assessing bar customers' needs and preferences and making recommendations.

Presenting a variety of menu options.

Advising on the best food and drink choices for each customer and answering questions.

Taking orders and delivering them to the table deftly and accurately.

RESERVATIONIST/DOOR HOST WAITER TGI FRIDAYS APR 2014 TO MAY 2018

Dealing with guests over the telephone.

Taking and inputting reservations.

Pre-bus tables; maintaining table cleanliness, bus tables.

Looking for ways to consolidate service and increase table turns.

Serving guests in an accommodating manner.

Assisting in keeping the restaurant clean and safe

Delivering food and beverages to any table as needed.

Following all cash handling policies and procedures

Greeting consumers and assisting them with entry and other related support.

EDUCATION

University of Wolverhampton BSc (Hons) Physiotherapy (2016-2019)

HOBBIES AND INTERESTS

A very active and productive individual, enjoys fitness activities and visits the gym on a daily basis to work on cardiovascular and strength training. A passion and in current training with Forex Trading and a love for reading.

All references available on request

Contact this candidate