Paula Yolanda Lawson

**** **** *** ***** *****

Mesa, AZ 85212

Cell 623-***-****

E-Mail aduhw6@r.postjobfree.com

BUSINESS DEVELOPMENT/ MANAGEMENT/ M&A / PRACTICE OPERATIONS

Track record of operational efficiencies, workforce leadership, multimillion-dollar budget oversight, and development of sound and sustainable business relations.

Demonstrated experience in restructuring medical and hospital practices to streamline costs; implement best practices and deliver excellence in patient care.

Proficient/expertise in implementing patient care programs, projects, business, and client relationships; mentoring/coaching and training staff to achieve a positive culture, compliance, and performance.

Deliver best in class business operations efficiencies and productivity, solid communications with personnel and management. Utilize an integrity-driven work ethic to guide operational excellence, refine discharge directives, risk assessment, personnel recruitment, and quality improvement, streamline processes, and build consensus.

EDUCATION / PROFESSIONAL DEVELOPMENT

BA Program, Healthcare/HR Business, 2010-2012 American Sentinel University, Waterbury, CT

BA Program, Healthcare/HR Business, 1988-1989 Glendale Community College, Glendale, AZ

AA, General Business, 1988, Arizona Institute of Business & Technology, Phoenix, AZ

Healthcare Customer Service Excellence Training-Target St. Luke’s Medical Center

Total Quality Management: Corrective and Preventative Actions in Customer Service

Courses: Communication and Collaboration, Executive Administration, Project Management,

Management and Leadership Skills, Conflict and Confrontation, and Human Resources.

The Art of M&A Due Diligence Certified M&A Specialist October 2019 M&A Leadership Council

PROFESSIONAL EXPERIENCE

WEST DERMATOLOGY, Arizona, California and Nevada

Large Medical and Cosmetic Dermatology Group, 68 clinic locations 3 support offices (RCM Mesa, Henderson & Newport). Providers across various states through multiple practices providing patients a range of services, such as MOHS surgery, general dermatology and cosmetic services.

A&M Manager – Purchasing & Insurance Compliance 04/2016 – Present

Streamlined operations of acquired/partnered Dermatology practices. Successfully integrated 17 acquisitions/partnerships in first 3 years (doubled in size). Key part of a team that lead to tremendous growth, more than doubling the size of the company and increasing EBITDA from slightly over break-even to a $20M+ run-rate. The result was a successful sale process in 2020. Key role functions included:

Manage the due diligence process & the integration process for all M&A activity

Provide support with the purchase agreements

Ensure leases & vendor contracts are properly transitioned

Provide on-site support during the due diligence process, along with varying levels of support during integration, including interim management roles

Create and maintain the detailed task trackers for both due diligence and integration

Negotiate any lease and vendor agreements, as necessary

Manage the renewal process for medical malpractice and worker’s compensation plans

Worked as Regional Manager for clinics in Northern and Southern California

NEXTCARE URGENT CARE, Arizona, California, Nevada, South Carolina, North Carolina & Texas

Large urgent care practice. Providers across various states through multiple practices providing patients a range of services, such as x-rays, laboratory, and general urgent care. Successfully fully integrated 80+ practices, multiple locations with Urgent Care over a 5-year period.

Executive Acquisition Coordinator & Project Manager 01/2011 – 04/2016

Key part of a team that significantly transformed the company from a loss situation to a $30M run-rate. Also, an increase from just over 50 clinics to 140 clinics during this time. Key role functions included:

Managed the due diligence process and progressed to also assisting with the integration process

Provided support with the purchase agreements

Maintained the detailed task trackers for both due diligence and integration

Assisted operations and finance in facilitating the MOR process

Calendar and Acquisition Preparation of documentation including Vendor Transition

Developed relationships with Seller & Staff

ST. LUKE’S MEDICAL CENTER (IASIS HEALTHCARE), Arizona

219 Bed Hospital with an additional 100 beds in 2 behavioral health centers.

Handpicked by CFO & CEO to play a major role in reversing patient down-trending due to declining patient/physician satisfaction scores. Including preparations for DNV and Joint Commission. Maintained and Managed both behavioral health centers. CFO and PE recruited me to next opportunity.

Executive Assistant & Coordinator 01/2009 – 01/2011

Key part of a team that significantly transformed the patient and provider satisfaction reviews. Also maintained good standing with DNV and Joint Commission during my tenure. I also prepared training manuals that were used until the day the hospital closed. Key role functions included:

Maintained the detailed task trackers for complaints/compliance of Behavioral Health, provider and customer service.

Assisted operations and finance in facilitating the MOR process

Prepared MOR, CMOR reporting and preparation of Board meetings

Developed relationships with providers and staff

Managed “C” suite and event planning

SWIFT TRANSPORTATION, Arizona

Legal Assistant/Litigation Coordinator 01/2001-01/2009

Large transportation company with offices throughout the United States. Industry leader in transportation.

A key part of the process building team for the Legal Department. Working on multi-million-dollar cases involving Swift Transportation. Class and expertise in DDEC downloads, served as expert witness in several court cases throughout the U.S. Assisted Dennis Ritchie and Jim Mahoney for trial preparations. Key Functions included:

Preparation of interrogatories & request for production of documents

Preparation of motions & requests for denials

Administered equipment schedules & serious accident material in anticipation of potential litigation

Maintained communication with attorney, VP, President and company executives

Prepared defense counsel/liaison for internal departments

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