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Administrative Assistant Customer Service

Location:
Edmonton, AB, Canada
Salary:
25
Posted:
January 06, 2023

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Resume:

Ekta Patel *** Ward Crescent

Fort McMurray, AB T*K 0X6

Cell.:780-***-****, Email: aduhvh@r.postjobfree.com

OBJECTIVE: Seeking employment as Administrative Assistant / Bookkeeper / Payroll Administrator in a company where my excellent Customer Service Skills and my clerical experience can be used and furthered. SUMMARY OF QUALIFICATIONS

• Experience performing Clerical and Customer Service jobs

• Excellent multitasker and work well under pressure

• Proving ability to work in a fast paced, time sensitive work environment

• Ability to lead people and have excellent working ethics

• Easy going, adaptable, reliable and pro-active

• Good analytical, prioritization and organizational skills

• Fast learner and always looking for opportunities to get new knowledge CORE COMPETENCIES

• English Communication Skills • Computer literate: MS Office Suite

• Planning & Coordinating projects • Detail Oriented

• Filing & Data archiving • Reporting & Scheduling

• Accounting familiarity • Excellent time management

• Team building skills • Switchboard Phone proficiency EDUCATION AND CERTIFICATE

First aid CPR

CSTS

WHMIS Certificate

Valid child welfare and police security clearance

Certificate in Financial Literacy, Multi culture association of Wood Buffalo May 2019 Certificate in Business Management & Administration, Keyano College, Ft McMurray, AB Aug 2016 – Sep 2018 Bachelor’s degree in Biotech, Sardar Patel University, India Jul 2009 – Apr 2012 EMPLOYMENT HISTORY

Administrative assistant & Payroll clerk, Anandjivala, Ahmedabad, India May 20008 – Jan 2013

− Handled payroll activities for 60 employees

− Analyzed all company date entry system, prepared daily job inventory list to maintained warehouse.

− Answered phone call and emails average of 50 calls every day. Customer service representative (CSR), The Brick, Fort McMurray, AB. Jan -2021 – Present

-Answered phone call, Email, and online chat questions.

-Help Customer with their order and any concerns or questions regarding shopping.

-Manage orders been placed by online and feel up inventory as required. Election Canada: poll clerk oct -2019

Customer Service/Bakery Clerk, Sobeys, Fort McMurray, AB May 2018 – Jan 2019 Page2

Customer Service/Bakery Clerk, Save On Foods, Fort McMurray, AB Aug – Nov 2017

− Greeted customers, took orders and answered their queries

− Packaged, labeled, and dated products

− Oversaw cleanliness and sanitation of work area and equipment

− Managed inventory and placed orders when needed

− Ensured all food safety and company standards were met Cashier, Walmart, Fort McMurray, AB Apr – Jun 2013

− Balanced cash and completed balance sheets, cash reports and related forms

− Always maintained a clear and professional demeanor

− Handled payment in cash, debit or credit and gave accurate change

− Communicated with customers to resolve any issues that occurred References Available Upon Request



Contact this candidate