PROFESSIONAL SUMMARY

SKILLS

WORK HISTORY

ALOIN T. FISHER

SACRAMENTO, CA 95828

916-***-**** aduhv5@r.postjobfree.com

Enthusiastic Lead Aide Supervisor eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of Team building and training in supporting Clients with disabilities. Motivated to learn, grow and excel in the Care and Support Industry.

Problem-Solving

Dependable and Responsible

Teamwork and Collaboration

Multitasking Abilities

Team building

Analytical and Critical Thinking

Attention to Detail

Training and Development

Written Communication

Organization and Time Management

Excellent Communication

Self-Motivated

POINT QUEST THERAPIES

Lead Aide Supervisor Elk Grove, CA October 2019 - Current Assisted patients with dressing, grooming and feeding needs, helping to overcome and adapt to mobility restrictions.

Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces and purchasing supplies.

Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships. Provided patients with assistance in completing daily tasks, reducing daily burden on family members.

Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.

Helped patients safely transition between sleeping surfaces and mobility assistance such as wheelchairs by providing consistent support.

Offered support for client mental and emotional needs to enhance physical outcomes and overall happiness.

Kept close eye on behavior and emotional responses of clients to address concerns and protect each person from harm.

Facilitated personal hygiene management, feeding and ambulation. FISHER EXECUTIVE PROTECTION

Field Supervisor Oakland, CA April 1997 - Current Kept teams on task to complete milestones on time. Planned and scheduled field activities according to set timelines and order of operations. Evaluated performance and progress, and made proactive adjustments. Investigated issues and developed effective solutions. Met with customers to resolve issues and build productive relationships. Recorded incident reports with detailed accounts of occurrences. Oversaw team of security officers and managed scheduling and performance evaluations. Analyzed and investigated incidents alongside functional management and security supervisors.

Conducted frequent security audits to identify potential problems related to physical security, staff safety and asset protection.

Provided first-line support to shift workers during incidents and escalated situations as appropriate.

Managed security staff rotation for position coverage on breaks. Assigned present security workers to positions.

Verified staff performance through close observation. Recorded daily security occurrences in site assignment log. Performed security investigations and reported findings to client management. Trained security workers on site-specified procedures. Completed shift handover reports and debriefed next shift upon arrival. Demonstrated commitment to public safety by patrolling events and well-populated establishments.

Led team of 26 security officers in monitoring high volume of mall traffic during peak hours and days.

Oversaw staff timekeeping entries and reports thru Electronic Applications. TWIN RIVERS UNIFIED SCHOOL DISTRICT POLICE DEPT

Public Safety Dispatcher Sacramento, CA April 2006 - October 2019 Questioned callers to determine nature of problems and locations to direct type of response needed.

Operated telephone and radio equipment to receive requests and reports from police officers, medical dispatch and firefighting crews.

Entered criminal record checks, driver's license numbers and warrants into telecommunications systems to fulfill officer requests.

EDUCATION

CERTIFICATIONS

ADDITIONAL INFORMATION

Used CAD System to track and maintain case incident numbers and logs. Monitored alarm systems and closed circuit televisions to dispatch appropriate police response to intrusions and trouble indicated alarms.

Requested law enforcement, fire and ambulance services for emergency calls. Remained calm in very high-pressure situations and kept callers on line until law enforcement arrived on scene.

Received public emergency and non-emergency calls and supervised response prioritization in order to effectively dispatch official units such as police, fire and EMS while tracking data in real-time environments.

Relayed latest information to first responders via electronic means, telephone calls and radio responses.

Issued local watches and warnings to public in response to inclement weather conditions received from National Weather Service.

Read system maps and caller information, and documented details in system. Routed calls to police, fire and ambulance service to meet individual call needs. Answered calls from automatic routing system and took basic information from callers. Completed appropriate forms and radio announcements for police department needs such as BOLO requests.

Automated document flow by ensuring logbooks and fire, accident and emergency reports were maintained with 100% accuracy.

BACHELOR OF SCIENCE Emergency Service Management

Union Institute & University

Cincinnati, OH April 2014

NO DEGREE Communications And Media

California State University - Chico

Chico, CA

Member of Phi Beta Sigma Fraternity Incorporated April/1988 Licensed Security Officer - 1998- Present

Patrol industrial and commercial premise to prevent and detect intrusions. Monitor and authorize entering and departure of employees and visitors. Write reports of daily activates and irregularities. Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows Supported criminal investigations by collaborating fully with local law enforcement representatives Performed hourly patrols of building areas, parking lots and facility grounds Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference Monitored employee activities, confirming compliance with security regulations. Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority. Gathered information, identified and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.

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