GIFTY B OSEI, PSM I

Hamilton Township, NJ 609-***-**** aduht0@r.postjobfree.com

SUMMARY

Energetic and inspiring scrum master with 3years of experience leading and supporting Agile teams. Adapt at scheduling and directing daily scrums to ensure their effectiveness. Strong problem-solving aptitude with a proven ability to identify barriers to progress and generate innovative solutions to keep teams on track. Excellent coach and communicator recognized for liaising effectively between various stakeholders to accurately identify user needs and translate them into well-defined, top-line technical solutions within the scaled agile framework.

CAREER HIGHLIGHT

• Ran workshops on writing better user stories following the INVEST Criteria, value- driven backlog prioritization techniques like Moscow and oversaw user story estimation following Fibonacci sequence and using Planning Poker technique.

• Facilitated the process to establish Working Agreements, Definition of Ready, Definition of Done for two teams ensured those agreements are upheld by the team.

• Created and leveraged information radiators including burndowns, velocity chart, dashboards to drive continuous improvement and to equally enhance transparency and improve communication and collaboration.

• Performed Agile Maturity Assessment for Scrum and Kanban teams and identified coaching/mentoring/training needs of teams to reach higher level of maturity and continuous improvement.

PROFESSIONAL EXPERIENCE:

Emerson Logistics (Oct, 2021 - Present)

Scrum Master

• Facilitate agile ceremonies including daily scrum meetings, retrospectives, demos, backlog grooming/refinement, backlog sizing, sprint planning

• Utilize a variety of techniques including icebreakers, and asking good questions to continuously optimize ceremonies and team participation and engagement

• Removed impediments escalated lingering impediments to product and solutions managers and recommended solutions and influenced leadership to act recommendations

• Promoted and facilitated discussion, decision making, and conflict resolution which team cohesion, morale, and performance.

• Participated in release planning discussions, and coached leadership value-driven prioritization and sequencing.

• Harnessed a culture of accountability by empowering teams to own their process, sprint commitments which promoted team self-organization and cross-functionality.

• Served as an Agile subject matter expert for a sub line of business training, mentoring and coaching peers and Leadership to adopt the Agile Mindset in strategy and execution of organization’s initiatives

• Introduced regular refinement cadence which ensured that team’s backlogs were health; refined, properly prioritized with up to two sprints worth of refined user stories at any given time.

Princeton University (Jan, 2018 – Sept, 2021)

Scrum Master/ Agile Coach

• Implemented capacity-based planning which ensured a sustainable work pace for Agile teams and eliminated burn out, increased product quality, team motivation and helped improved team stability.

• Built a trusting and safe environment where problems were raised without fear of blame, retribution, or being judged, with an emphasis of problem solving.

• Worked with multiple scrum teams to ensure cross-team collaboration that results in high quality, low impact releases

• Coached four scrum teams on agile principles and scrum values as scrum master which made scrum teams empowered, self-organized and cross-functional and augmented team performance and predictability by 50% in 6months.

• Modelled servant leadership in 2 scrum teams leading by example, removed blockers and impediments, managed team conflicts, facilitated decision making and shielded teams from external influences.

• Persuaded teams to come with team including team working agreements including team norms, Definition of Ready (DoR) and Definition of Done (DoD) and enforced these agreements.

• Captured team metrics such as burndown chart, velocity, Escaped Defects, and team morale which brought visibility to Sprint progress, product health and team health.

• Championed continuous improvement activities to reduce waste and increase productivity; coach organization to conduct continuous improvements events

• Recommended appropriate updates and review of metrics and measurement for both the team and broader transformations, track dependencies, risks, feedbacks to the organization for faster value delivery

• Fostered an environment of collaboration within the teams that allows for open dialogue, managed teams progress, and productive solutions for resolving conflicts and reduction of waste.

• Resolved conflicts, build alignment, and influenced senior leaders, stakeholders to create a pathway to adoption

• Built a trusting and safe environment where problems were raised without fear of blame, retribution, or being judged, with an emphasis of problem solving. Mercer Board of Social Services (Jan 2017 – Jan 2018) Staff Accountant

• Managed accounts payable using software and other programs

• Analyzed workflow process

• Established and maintained relationships with new and existing vendors

• Processed invoices for payments

• Reviewed accounts payable for separate entities and vendors Trac Intermodal, Princeton NJ (June 2014 – Dec 2016) Staff Accountant (Intern)

• Assisted with month end close, verifying financial documents and disbursements

• Responsible for assessment of damage to trucks and appropriate invoicing

• Collected analyzed and summarized account information and trend, preparing special financial reports

EDUCATION/ PROFESSIONAL CERTIFICATION

• Certified Professional Scrum Master (PSM1) 2022

• CompTIA Security Plus 2020

• Master of Business Administration (Accounting) 2015

• Bachelor of Science (Banking & Finance) 2010

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