MARYANN COBERLY

*** ******* ******

Winter Haven, FL 33881

863-***-****

aduhsf@r.postjobfree.com

SPECIAL TRAINING:

Stationary Departmental Manager - Manager in Travel Agency – Administrative Sales Secretary

Former Licensed Nursing Assistant ~ Licensed Hairdresser ~ Certified Travel Agent

Computer Skills: Windows 95 ~ Windows XP ~ Typing 56 wpm ~ Filing

Windows XP & VISTA ~Windows NT~ Windows 98 & 2000-Microsoft Word

Works, Excel, Access, PARS, Pivotal, Outlook Express, Minimal experience in

Power Point

TEMPORARY POSITIONS

10/10 - 1/11

Kohl’s

This was a seasonal position. I was trained for fulfillment in the shipping department. Another responsibility was to put all of the merchandise out onto the floor in the department it belonged in. I was then trained to be the upfront cashier.

9/09 – 2-10

BJ Wholesale Club

Merchandise Demonstrator- Serving different prepared foods to the members. Cooking and Preparing the different samples products. Getting members opinions. Setting up station. There are times when the demonstrations are slow, at this time I would be asked to work in the Food Court/CS. Cashiering, cooking, preparing foods etc.

6/08 – 7/08

U-Haul

Falls Manufacturer

Administrative Assistant Reports on Excel - handling incoming and outgoing mail, handling -10 line phone system faxing for managers- Scanning Doc. - typing- filing- customer service calls- contacting other vendors- handling of purchase orders/bill of laden- Accounts Payable and Accounts Receivable. Payroll

4/07 – 9/07

Harte-Hanks Inc.

Telemarketing Specialist Keeping records in Excel and updating information Opening and sending out mail. Testing 800 numbers to make sure scripts were correct. Working with many new client accounts and keeping information updated Keeping reports logged for different clients

1/07 – 2/07

MediMedia

Registration Coordinator Setting Appointments, incoming and outbound calling Keeping records in Excel and updating all information. Computer researching for proposals. Faxing and keeping information current for all upcoming conferences and also making arrangements for conferences.

12/05 – 4/06

Yardley-Newtown REHABILITATION & MEDICAL CENTER

Front desk/Administrative Assistant for the Practice of Dr. Paul Kosmorsky & Dr. Jason Kaufman. Taking payments, set appointments, filing patient’s information. Keeping updated computer records. In-coming and outgoing calls. Calling in RX’s

6/05 – 10/05

A-LOK Products

Administrative Assistant – Typing 56wpm, filing, faxing, mailing catalogs, handling expense reports for outside representatives. Incoming and outgoing calls, handling 10 line phone system. Assisting Mgr., and President & all staff. Payroll, accounts payable – accounts receivable

I worked for a temporary agency & these are the temporary assignments that I gained valuable experience from!

EXPERIENCE:

6/15 to 12/15 Klear Energy Solutions

Winter Haven, FL

OFFICE MANAGER

I manage an office of 6 people. My job duties were to train

the new hires for inbound and outbound calling center.

Some of my job duties were payroll, keep records of all

appointments with potential customers. Printing forms for

the sales team. It was my job duty to make sure that all

newly hired employees were trained on new procedures.

Keeping records of each Employee’s progress. Handling

all new hires and interviewing.

10/2013 To 8/4/14 Walmart – Cashier – Transferred to Florida

2/2010 – 8/2010 Upper Bucks Senior Citizen Center

ADMINISTRATIVE ASSISTANT

To Rose O’Brien I did everything from typing up documents

I also sent out flyers for the Center. I held several in house

meetings. I worked the front desk, collecting member dues.

I was responsible for all Inbound and outboard calls. I also

Volunteered for several different functions that the senior

center held.

6/03~6/04 Worlds Best Weight Loss Center Langhorne, Pa 19047

SR. SALES CONSULTANT

Provided one on one weight loss counseling

Inbound & outbound calling- Selling weight loss products CSR

Typing & filing – mass mailing

3/99~ 5/03 MarketingWorks INC. Yardley, Pa. 19067

SR. SALES CONSULTANT/ADMINISTRATIVE ASST.

Outbound cold calling – CSR Sold Software/Helped install

Servicing accounts and completing sales – Proposals –

Sending out contracts – Handling of purchases – attending

Off-site trainings – I was responsible to train 3 to 4 other

Employees for different educational products – marketing

for Marketingworks, bringing in New Accounts-

Updating customers information within the database -

Handling & processing the purchase orders – Shipping Liaison

Typing & filing – processing reports

8/97~1/99 ICT, Langhorne, Pa.

CUSTOMER SERVICE REP

Inbound and outbound calls-updating accounts within database CSR

10/94~4/97 Sky International Travel, Tarpon, Fl.

TRAVEL CONSULTANT

Customer Service

Inbound and outbound calling from leads

CSR – Sold travel packages, collected payments

Completed entire itinerary for the client – processed payments

Updating customer information within the database

6/91~ 8/94 Shore Travel Agency, Holiday, Fl.

ASSISTANT MANAGER/TRAVEL CONSULTANT

Inbound and outbound calling from leads

CSR – Sold travel packages, collected payments

Processed itinerary for the client – processed payments & updating database

6/90 ~ 4/91 AirTrak Travel Agency, Bordentown, N.J.

ASSISTANT MANAGER/RECEPTIONIST

Inbound & outbound calls ~ selling all forms of travel

air, train, bus, cruises, processed single or group itineraries

processed payments – printed travel tickets - updating database

Assistant Manager to a staff of 5 employee’s - handling of payroll

on accounts

7/85 ~ 3/90 DeVRY Technical Institute, North Brunswick, N.J. 08902

EXECUTIVE SECRETARY/ SALES SECRETARY

To the Director of Admissions ~ Job duties also included being the

Receptionist & handling incoming students- processing and putting together

all student files - running reports- typing all correspondence letters,

memos, inter-office emails- handling and processing all out going mail.

Scholarship Coordinator. Ordering office materials- making Travel

arrangements for the Director and the entire sales force team. Hosting in

house meetings for Parents & new students- contributing to new incoming

Student registration, 3 times per year. Updating the database on a daily basis.

Accounting & Payroll. Managed and assisted 16 Admission representatives.

2011 to Present - Student at Capella University. Working towards my BS Degree in Business

Management. GPA 3.8 for over 8 years in a row I have been on the Dean’s List.

EDUCATION:

Capella University online CRAFT TRAVEL INSTITUTE

Studying for BS degree Philadelphia, Pa. 19104

Business Administration Course of Study - Travel

Started 9/2011 to 9/2022

BERKELEY COLLEGE

Woodbridge, N.J. 07095

Course of Study - Business

RAINBOW BEAUTY ACADEMY

Perth Amboy, N.J. 08861

Licensed Hairdresser

WOODBRIDGE SENIOR HIGH SCHOOL

Woodbridge, N.J. 07095 Graduated

INTERESTS:

Veterans, Children, and the Elderly

Upper Bucks Senior Activity Center! J

Former Girl Scout Leader and Former Sunday school Teacher

Piano, Choir, Karaoke, Bowling, Fishing, Writing Poetry

REFERENCES:

Tammy McNamara – Manager

Tullytown, Pa. 215-***-**** x 103

Donna Znamierowski - Student Services

DeVry Technical Institute – 732-***-**** or 732-***-****

She will know me under my name Maryann Hickey

Dr. Christine Fagan - Chiropractor

Yardley, Pa 215-***-****

Mary Walton - Bookkeeper – over 20 year friends

Levittown, Pa. 215-***-****

Sharon Coyle – 215-***-**** – 5 years friends

Kathy Rothchild – 732-***-****- 20 + years friends

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