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Plant Manager Customer Service

Location:
Virginia Beach, VA
Posted:
January 06, 2023

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Resume:

Jerry M Vance

**** ******** *****

Arlington, Tennessee 08052

Phone 856-***-****

Summary

Experienced senior logistics, distribution, and production manager. Always achieved or exceed

his company goals and objectives. Motivates his teams to provide the highest quality service at.

the lowest possible cost. Works to achieve a highly motivated workforce in a safe environment

Experience

2018- 2022 Family Dollar / Dollar Tree West Memphis Arkansas

Department Operations Manager

Managed all outbound operation (repack, shipping, and bulk picking)

Set daily operational plan for the entire DC

Managed up to 150 team members and supervisors

Exceeded goals for quality, inventory, and met P/L expectations.

Worked to improve the morale and established a team environment.

2014- 2018 Essendant Memphis Tennessee

General Manager

Managed all aspects of a mega distribution center.

Responsibilities included Inbound, Outbound, Inventory Control, and Customer Care.

Created a safety theme and focus that resulted in the distribution center going one year without a recordable accident.

Managed all aspects of a mega distribution center.

Responsibilities included Inbound, Outbound, Inventory Control, and Customer Care.

Created a safety theme and focus that resulted in the distribution center going one year without a recordable accident.

Helped to merge three separate companies into a single Essendant platform.

Improved quality and productivity incrementally each year.

2006- 2014 United Stationers Supply Company Cranbury New Jersey

Operations Manager- (Inbound / Outbound

Managed the day to day operation of the company’s largest distribution center.

Supervised 4 managers and their 100 associates

Responsible for 200 million dollar inventory of office supplies

Received a Blue Diamond award for the most improved United Stationers facility

Managed the entire facility for extended periods.

Facility Lean Champion

2004-2006 PPU Packing & Logistics Pennsauken, New Jersey

Distribution Manager Co-pack / Repack Manager Northeast

Responsible for the co pack and repack facilities for several major accounts. Directly managed the Pennsauken location

Set quality and performance standards for Repack and Co-pack facilities.

Negotiated Repack and Co-pack contract between parent company and service company

Met are exceeded all Repack and Co-pack quality, budget, and performance goals.

Managed a twenty million dollar Repack Co-pack budget.

1996-2004 Ocean Spray Cranberries Bordentown, New Jersey

Regional/Logistics Manager

Reporting departments included customer service, transportation, international, repack, receiving, and inventory control.

Effectively managed several distribution centers to include customer service and transportation. Managed the Nestle repack and Co-pack account.

Managed a 20 million case inventory of Nestle and Ocean Spray Cranberry product.

Achieved a two year accident free record for a work force of 250 employees.

1992-1996 Ocean Spray Cranberries Bordentown, New Jersey

Area Warehouse(s)/Distribution Manager

Reporting departments included shipping, receiving, and inventory control.

Project manager for the construction and startup of Ocean Spray Cranberry’s largest distribution center

Managed the SAP system conversion for several warehouse locations.

Developed two warehouse supervisors to management promotions

Managed the conversion of several warehouses to the Warehouse Management System

1985-1992 Ocean Spray Cranberries Bordentown, New Jersey

Plant Production Manager Superintendent

Reporting departments included manufacturing, blending, and maintenance. Direct reports included 12 supervisors.

Increased production output by 20% over a two year period.

Reduce quality holds to less than one QA hold per month.

Managed the Diamond Sunsweet Co-pack operation.

Achieved a highly motivated workforce of 320 employees. No recorded grievances during a two year period.

1982-1985 Pepsi Cola Detroit Michigan

Plant Production Manager / Warehouse

Reporting departments included manufacturing, maintenance, and warehousing.

Highest regional plant production output for a two year period.

Developed training documents and program for SPC and TPM.

Managed a total plant equipment upgrade which included case packers, unloaders, conveyors, palletizers, and fillers.

1979-1982 Johnson & Johnson New Brunswick, New Jersey

Department Production Manager

Reporting departments included manufacturing, and receiving.

Developed SOP’s that was used as a model for other plant locations.

Received plant manager’s production and quality award two consecutive years.

Effectively managed a ten million dollar budget achieving cost per case goal.

Johnson & Johnson New Brunswick, New Jersey

Industrial Engineering Supervisor

Direct report included a Junior industrial engineer

Developed workforce and production area layouts.

Managed startup of a new warehouse from construction to inventory placement.

Managed the startup and layout for several new departments.

1974-1977 Johnson & Johnson New Brunswick, New Jersey

Production Supervisor

Direct reports included 25 production employees

Responsible for efficiency of eight high speed production lines.

Provided direction, training, and career development for all employees in the department.

Received the plant safety record for a three year period.

Military Officer United States Army

Education Southern University B.A. Baton Rouge, Louisiana

Georgia Tech Credits towards MBA Logistics

Training APICS, Six Sigma, SAP, MRP, SPC, Lean, and numerous HR courses

Computer skills: Microsoft Word, Microsoft Excel, PowerPoint and Outlook

Interests President of National Association of Drill Teams (non-profit)

Working with community youth action programs, Swimming, boating,



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