734-***-****

aduhq5@r.postjobfree.com

***** ******* ******,

Romulus, MI 48174

PROFESSIONAL SUMMARY

erience. Offering

and customer

m-solver

Motivated customer servi i i

> ce dedicated to delightin f di i tail

e M E g customers and improving retail exp

SoBe BES eee skills and strong sales history. Proven merchandising, housekeeping,

QuUIGENETBIEE eveloped over 23 years of hands-on experience. Tech-savvy and reliable proble.

SKILLS pick up new ideas and apply to day-to-day activities.

2 See ree service excellence Cash handling

system operations ¢ Training and development

e Process transactions

e Retail operations

¢ Cash register operation e Employee training

¢ Cashier training

EXPERIENCE

Cashier, Walmart, Dec 2021 - Curr i i

. b - ent, Belleville, Mi

e Adhered to cash handling policies and procedures.

back change.

¢ Processed cash register transactions, inputted product costs, and gave

duct coupons, and gift

© Processed checks, debit and credit cards, EBTs, WIC checks, refunds, pro

certificates.

e i .

Found ways to improve customer experience and acted as store brand ambassador.

e Bagged and packaged customer orders and

: purchases.

a Obtained thorough knowledge of products sold to assist customers with locating and purchasing items.

anager, Domino's pizza, Oct 2020 - Dec 2021, Plymouth, Mi

e Supported back office hiring and employment processes.

e Managed performance of team members, conducted performance appraisals, and recommended

promotions.

e Drove shrink results through compliance with guidelines and handled safety. loss prevention, and

cash-handling procedures.

e Held associates accountable for meeting established operational guidelines, brand standards, customer

service expectations, and company policies.

isciplining, coaching, and counseling.

e Managed employee performance through d

Delivery Driver, Domino's pizza, Jan 2019 - Oct 2020, Plymouth, Ml

e Tracked and maintained records for mileage, fuel usage, and delivery instructions.

d most direct route and delivered items on schedule or ahead of schedule.

e Researched and travele

e Followed prescribed routes and time schedules to attain on-time delivery.

e Addressed customer complaints and proactively implemented resolutions to promote repeat business.

Business Owner, Care.com, Jan 2013 - Jan 2018, Westland, Mi

on by analyzing market, consumer trends, and competition.

olicies and improving operations.

e Identified areas for expansi c 1

e Increased revenue and reduced risk by enforcing company Pp i

branding and email marketing.

e Expanded market reach through social media n ‘ arketir

e Created culture focused on customer service and satisfaction, resulting in improv

and retention. : :

e Met with prospective clients to present company offerings, discuss products, and shi

e SONeOE eee i ground up using business acumen and industry-specific knowledge.

Housekeeper, i ¢ Home, Jan 2007 - Nov 2012, Novi, Mi ;

e Inventoried rooms to identify supply needs and coordinate workflow accordingly.

niture, appliances, and electronics.

ished fur I ‘

2 Dusted ne rece itization, deep cleaning, and window washing.

ds by wearing gloves and protective clothing.

- 2006, Northville, Mi pe

paniee te d for standards of palatability and

plete, oat meals served for conformance to prescribed diets an

e Inspec

appeal t designated times with fresh food.

e Delivered d trays a g \ id

ini collected used items for washing.

o Cleane a Oral ice Dee ee Twina instructions and to safety ang Welly standards.

f and order.

5 Pispare Cae. Sr Ee ae areas with attention to cleanliness

e

EDUCATION _ Jun 200

Figh School Diploma Canton, Mi

salem/canton High School -

ed customer loyalty

owcase service

e Maintaine }

de, American House,

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