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Administrative Assistant Customer Service

Location:
Denver, CO, 80203
Salary:
45 per hour
Posted:
January 06, 2023

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Resume:

Ronald Oropesa

***** ********** **.

Apt ****

Thornton co, 80023

aduhom@r.postjobfree.com

Experience

Commercial truck driver and owner operator of owned trucking company. CEO of Mo money Transport LLC.

I handled my own loads, dispatched, insured, and registered commercial equipment with the department of transportation. Handled accounting, cold calling, driving, and scheduling for my company as well as sub-contracted other drivers to handle loads for my company. I hired and worked with a dispatcher, but also did my own dispatching.

CEO, Mo Money Transport LLC ( 02/02/2018-12/04/2022)

Lead Patient Coordinator, Boulder Dental Center (01/20/1018 - 08/01/2018)

Engaged with customers when entering the building. Handled the orthodontist side of the clinic. Checked when clients needed to come back for fittings and would schedule the following appointments. Managed all the charts in the morning and verified insurance information. Managed orders for Molds. Making next appointments six months out, cleaning reception area. Verified Medicaid for next day patients

Lead patient coordinator, Boulder Dental (04/28/2015 - 01/02/2018)

Coding and product research for payment processing terminals via dial or IP connections. Handled account closures. Trained representatives threw call calibrations and 1 on 1’s set up threw Alliance Data. Handled outgoing mail and address changes. Set up payment processing for multi-million-dollar businesses as well and managed national accounts by maintaining a professional relationship with banks and merchants using our services

Customer service, Alliance data (11/04/2013-04/17/2015)

Handled incoming mail, scanned and processed for attorney. Handled DACA renewal and work permits. Contacted immigration regarding immigrant court dates and status. Made formal letter from attorney to clients. In charge or Change Orders, supervised up to 12 employees. Handled customer complaints and dealt with returns, end of day drop handling and made sure breaks were taken when supposed to. Also worked alone as only manager on duty for entire office as well as traveled to other offices when managerial assistance was needed.

Administrative assistant, Murad & Murad PC (11/04/2013-04/17/2015)

Education

Colorado Mountain College

Animal Science: Basic Pre-med

Basic Education Credits

Related coursework: Internship at Bunker Hill Animal Hospital

Skills

Management

I am Bilingual, a trusted Employee, team orientation, communication, leadership Skills, problem Solving, ability to self-Manage, self-Motivated, great work ethic, and lastly, Computer Skills.

Languages Known (Spanish/English)

Great people skills, outstanding customer handling, motivated, willing to learn, energetic, fun attitude,

flexible, enthusiastic, ready to motivate and great communications skills.

Sales

Excellent in achieving results, account management, bidding, client acquisition, client retention, closing, cold calling, communication, consultations, contracts, creating good rapports, customer satisfaction, customer service, dealing with objections, demonstrating products, diligence, directing customers, displaying samples, engagement, estimating, ethics, fluency in other Languages, and goal Setting.



Contact this candidate