Service Representative Sales Associate
Resume:
Ailine
Carreon
Professional Summary
*************@******.***
Motivated Customer Service Representative with over a year of experience in fast-paced, team-based environments. Driven and proven successful at achieving established targets and team goals. Personable and professional communicator with fluency in Spanish and English.
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Skills
Sales, Bilingual, Reliable and responsible, Order fulfillment, Credit card processing, Complaint resolution, Good listening skills, Money handling abilities,Stocking and replenishing, appointment setting, insurance verification, call center rep.
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Experience
Fidelity investments, Customer Service Call Center Rep.
05/31/2022- 10/17/2022, Albuquerque, NM.
●Problem resolution
●Product knowledge
●Processed transactions in and out of 401K, completed research on customer inquiries along with processing death notifications on 401k plans.
●Assisted customers with setting up contributions and investments.
●Answered incoming calls as well as placed outbound calls when needed..
●Maintained a positive attitude and adjusted to the customer’s needs.
Eyeworks Optical, Receptionist/Pre-Examiner
02/2021 to 06/2021, Albuquerque, NM.
●Received and processed paperwork.
●Completes pre exam and assists patients while optometrist comes in to complete the Eye exam.
●Answered telephone calls to field inquiries from clients, vendors and various other callers seeking information.
●Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
●Scheduled and confirmed appointments along with verifying insurance.
Foot Locker Inc., Sales associate 06/2020 to 10/2020, Albuquerque, NM.
●Conferred with customers about concerns with products or services to resolve problems and drive sales.
●Helped customers by approaching conversations with a positive attitude and welcoming body language.
●Demonstrated items to customers and created customer awareness, interest and sales.
●Informed customers about special promotions and provided detailed information for various products.
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Education
West Mesa High School
08/2019 to 05/2021
High School Diploma, 05/2021
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