Holly Gill
Medical Assistant
Erwin, North Carolina
***********@*****.***
A highly motivated, dedicated individual who is eagerly seeking a position as a medical transcription specialist to utilize prior education and past experience with an organization that offers stability and growth. Authorized to work in the US for any employer
Work Experience
Medical Payment Poster
Pivot Health Solutions - remote, NC
December 2021-September 2022
• Post EFT and patient payments
• Post denials
• Balance lockbox batches
• Search eobs on multiple insurance websites
• run virtual credit card payments
Medical Biller/Payment Poster
Benson Health - Benson, NC
Present
• Post EFT and patient payments
• Process claim rejections
• Work AR reports
• Patient collections
Medical Biller/Referral coordinator
Tri-City Family Medicine - Holly Springs, NC
August 2020 to May 2021
• Submit claims to insurance using Claim Remedy
• Post insurance payments
• Post EOB's
• Apply payments to Patient accounts
• Process specialist referrals, obtain prior authorizations and precertification
• Claim rejections
Medical Receptionist
TRICITY FAMILY MEDICINE - Holly Springs, NC
May 2021
Check in and schedule patients, collect copays, verify insurance, collect payments for patient balances, update patient demographics,relay messages to physicians, answer multiline phone system, fax medical records according to HIPAA compliance. I also perform clinical duties as well. Medical Assistant
Fast Med Urgent Care of Garner - Garner, NC
July 2014 to August 2016
Assisted patients, took vital signs, prepped for procedures, drew blood, and obtained specimens. Ordered lab work and X-rays as necessary.
Assisted provider with sterile and non-sterile dressing changes, performed EKGs and administered IVs and injections.
Prioritized patient daily care according to acuity and scheduled patient procedures as necessary. Assisted with patient and family education as needed.
Utilized electronic medical records to enter and retrieve patient data, maintained and set up patient exam rooms and performed preventative maintenance on emergency equipment. Operated multi-line phone system, operated fax and copy machine.
Assistant Manager
Cato Fashions - Dunn, NC
January 2012 to May 2014
Responsible for overall maintenance of store merchandise, inventory and processing of weekly store shipment.
Coordinated all new employee training.
Responsible for daily deposits, balancing and accounting store money as well as merchandise and financial profit loss analysis.
Provided excellent customer service at all times to ensure customer satisfaction. Education
High School- Faith Education Christian Academy graduated in 2006 with diploma
College- Central Carolina Community College completed Accredited Medical
• PHLEBOTOMIST (Less than 1 year)
• Phlebotomy (Less than 1 year)
• Medical Billing
Skills
• Reception
• Front Office
• Front Desk
• Excel
• 10 Key Calculator
• Microsoft Access
• Typing
• Time Management
• Data Entry
• Medical Office Experience
• Microsoft Excel
• Computer literacy
• Vital signs
• Clerical experience
• Insurance Verification
• Medical Receptionist
• Medical Coding
• Experience Administering Injections
• EMR Systems
• Patient Care
• Venipuncture
• Medical Scheduling
• Multi-line Phone Systems
• ICD-10
• CPT Coding
• Phone Etiquette
• Quality Assurance
• ICD Coding
• Medical Terminology
• Anatomy Knowledge
• Medical Records
• ICD-9
• HIPAA
• Laboratory Experience
• Acute care
• Triage
Certifications and Licenses
CPR Certification
Assessments
Reliability — Highly Proficient
April 2019
Measures a candidate's tendency to be dependable and come to work. Full results: Highly Proficient
Customer Focus & Orientation — Highly Proficient
December 2018
Measures a candidate's ability to respond to customer situations with sensitivity. Full results: Highly Proficient
Medical billing — Proficient
March 2021
Understanding the procedures and forms used for medical billing Full results: Proficient
Electronic health records: Best practices — Highly Proficient March 2021 Knowledge of EHR data, associated privacy regulations, and best practices for EHR use Full results: Highly Proficient
Medical terminology — Highly Proficient
March 2021
Understanding and using medical terminology
Full results: Highly Proficient
Customer focus & orientation — Highly Proficient
March 2021
Responding to customer situations with sensitivity Full results: Highly Proficient
Administrative assistant/receptionist — Proficient April 2021
Using basic scheduling and organizational skills in an office setting Full results: Proficient
Work style: Reliability — Highly Proficient
April 2021
Tendency to be reliable, dependable, and act with integrity at work Full results: Highly Proficient
Attention to detail — Familiar
March 2021
Identifying differences in materials, following instructions, and detecting details among distracting information Full results: Familiar
Electronic health records: Best practices — Highly Proficient March 2021 Knowledge of EHR data, associated privacy regulations, and best practices for EHR use Full results: Highly Proficient
Remote fit — Highly Proficient
April 2021
Measures the traits that are important for successful remote workers Full results: Highly Proficient
Medical terminology — Expert
October 2021
Understanding and using medical terminology
Full results: Expert
Protecting patient privacy — Proficient
October 2021
Understanding privacy rules and regulations associated with patient records Full results: Proficient
Work motivation — Highly Proficient
April 2021
Level of motivation and discipline applied toward work Full results: Highly Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
SKILLS
Strong Interpersonal Skills Self-directed Prioritizing/managing deadlines Dedicated Team Player Supervisory Skills Works well under pressure CPR Certification Phlebotomy trained Excellent Planner & Coordinator