ASHWINI SAMPATH KUMAR

Brantford, ON +1-437-***-**** aduhb0@r.postjobfree.com

Professional Summary

Self-motivated officer who brings proven leadership, organizational and customer relations skills. Independently solves problems and keeps teams on task to handle diverse business requirements. History retaining clients and talented staff. My Availability

Monday - 1 PM to 8 PM

Tuesday - 4 PM to 9 PM

Wednesday - 10 AM to 5 PM

Thursday - 7 AM to 12 PM

Friday - 3 PM to 9 PM

Saturday - Anytime

Sunday - Anytime

Education

High School Diploma Expected in 09/2023

Conestoga College Brantford - Brantford, ON

BBA: Business Administration 04/2009

Mahalashmi Women's College of Arts and Science - Paruthipet, Tamil Nadu Skills

• Excellent listening and

communication skills

• Effective customer handling

• Ability to work in team

• Ability to work under

pressure

• Efficient critical thinking and

Problem solving skills

• Stress management

Work History

Customer Relations Representative 01/2018 to 10/2022 Shiridi Logistics — Chennai

• Screen and transfer incoming calls, relay information and documents to internal personnel.

• Answer customer calls, qualify and direct them as required.

• Draft and distribute invoices for outstanding payments.

• Ensure responses are delivered to customers within agreed timescales. Office Coordinator 03/2010 to 1 1 /2017

Swamy Agencies — Chennai

• Efficiently supervise filing, sorting and handling incoming and outgoing mail.

• Answer and manage incoming and outgoing calls while recording accurate messages for distribution to office staff.

• Interact with customers by phone, email or in-person to provide information.

• Maintain cleanliness in the work environment.

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