Cindy Menth

Waynesville, OH 513-***-****

aduh8z@r.postjobfree.com

SUMMARY

Dynamic office support specialist with extensive knowledge in all facets of real estate and office administration. Skilled at interacting with diverse groups of internal and external customers within various levels of the organization. Dedicated to building lasting relationships with customers and organizing a diversified workload while recommending improvements in practices and procedures. Adept at managing special projects, composing correspondence, and communicating with executives.

AREAS OF EXPERTISE

Management

Relationship Building

Quality Assurance

Communication

Customer Service

Software Programs

Human Resources

Benefits Administration

Payroll

Event Planning

Website Design

Real Estate

Blog/Digital Magazine

Social Media

Accounting/Bookkeeping

EXPERIENCE

Sibcy Cline Realtors 2019 – Present

Executive Assistant, President & General Sales Manager Manage business related tasks such as creating reports, organizing travel and accommodations, preparing presentations and other organizational tasks.

Support President with meetings and other activities to guide C-suite staff in their assigned roles. Coordinate information flow to and from President and other executives and staff.

Lead Corporate Event Planning Committee to organize meetings, charity events, holiday parties and other company wide events.

Work within a fast-paced, deadline-driven environment.

Manage PTO and expense approvals for 22 branch office managers.

Provide daily support to each branch manager as needed.

Coordinate monthly Leadership meetings for 50-60 people, both on and off-site.

Coordinate quarterly events/panels held by President to network and recruit new agents.

Create recruiting presentations and coordinate all onboarding of new agents and managers.

Create and maintain contracts and letters of intent for new hires.

Process real estate agents/brokers licenses for new hires, suspensions, and reinstatements.

Working knowledge of the following platforms: Cincy MLS, DABR Matrix, NKAR Paragon, Collateral Analytics, Skyslope, PowerBI, SC Simon Intranet including Engage, Present, and Promote, MS Teams and Zoom for meetings, LucidPress, ProfitPower, Avid Exchange. Cindy Menth Page 2

Re/Max Preferred Group 2017 - 2019

Branch Office Administrator

Managed sales and daily business operations, including listing homes to contract, homes under contract for closing, marketing, and various administrative functions. Operated 60 + agent branch including title agent and two loan officers. Collaborated with all parties to ensure schedules were kept and transactions were completed on time. Managed all financial systems encompassing signs, advertising contracts, supplies, deposits, and commission payments for closings. Processed and trained new and existing agents joining the brokerage including obtaining licensing and fees.

Supported agents within a fast-paced, deadline-driven environment.

Coordinated all daily business operations.

Star One Realtors 2013 – 2017

Executive Assistant/Transaction Coordinator

Oversaw all facets of the top sales producer’s daily business operations, including listing homes to contract, homes under contract for closing, marketing, relocation BMA’s and all administrative functions. Collaborated with all parties to ensure schedules were kept and transactions were completed on time. Managed all financial systems encompassing signs and advertising contracts, supplies, and commission payments for closings.

Built, implemented, and managed multiple systems while collaborating with sellers, buyers, team members, and others.

Supported the company leading agent within a fast-paced, deadline-driven environment; processing over 100 transactions per year, both new construction and re-sale properties. Cincinnati Thermal Spray 2009 – 2013

Office Administrator/Ex. Asst. to the President

Procured supplies for the office environment. Trained and educated team members on company policies and procedures. Oversaw facilities and ePMX purchasing system while performing administrative tasks for Senior Officers. Exercised creativity when updating and creating content for the website. Managed all facets of human resources administration.

Increased awareness through domestic and international trade show coordination.

Project Management: Assisted in purchase of a 50,000-square-foot building and coordinated renovation efforts for the office and development lab areas.

Event planning to include retirement party for President of 35 years and an open house for the new facility. Helping Hands Unlimited 1997 – 2009

Home Management / Personal Assistant / Partner

Planned upcoming events including running errands, securing facilities and caterers, scheduling appointments, and obtaining all supplies required for successful event execution. Oversaw all daily home management operations.

Partnered with clients to manage their homes and personal lives, including shopping for upcoming events and holidays, and planning their schedules accordingly to prevent conflicts.

Organized large events for 100+ people with budgets to $90+k. Cindy Menth Page 2

PROFESSIONAL SKILLS

• Strong Core Competencies – Open and Honest Communication, Accountability, Continuous Improvement, Conflict Resolution, Flexibility, Influence, Interpersonal Relations, and Awareness. Ability to organize a daily workload by priorities. Able to meet deadlines in a fast-passed quickly changing environment. Proactive approach to problem-solving with strong decision-making skills.

• Strong organizational, spelling, and business communication skills; excellent people skills diplomacy in handling difficult situations; detail orientation; ability to manage frequent interruptions and ability to handle heavy work volume. Ability to maintain confidentiality with regards to financial reports, agents’ earnings, management compensation and future company plans.

• The ability to always be professional and well-presented. Experience working in a high pressure, high- capacity environment and the ability to multi-task and prioritize tasks. Excellent time management skills, attention to detail, professional discretion. The ability to adapt to frequent changes, and last-minute additions. Strategic thinking and problem-solving skills have been perfected over the years. Willingness to take initiative and can proactively support objectives and goals of entire C-suite. EDUCATION

Diploma, Princeton High School

Certificate, Executive Secretary-Scarlet Oaks Vocational School

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