Jose Felix Del Rosario Haldos

Address: Madinat Zayed area al falah Street Abu Dhabi UAE

Mob no. +971*********

Email Add: aduh3s@r.postjobfree.com

OBJECTIVES:

To be part of a company where I can share my knowledge and skills to form a meaningful and successful employment. One thing will allow me to carry my duties and responsibilities to the fullest and be a better person.

JOB EXPERIENCE:

IKEA YAS ISLAND, ABU DHABI, UAE.

Position: Return Assistant

DATE: July 2016 up to Present

Duties and Responsibilities:

Ensure a positive shopping experience by greeting customers, being visible and available at all times and managing first contact resolution. Assist customers in the ‘‘As-Is’’ area as needed.

Ensure accurate inspection and confirmation of all returned products, sending them to the appropriate departments.

Inspect, build and price merchandise for sale on the As- Is sales floor following the Recovery guidelines and clearly mark all ‘As-Is’ products.

Repackage as much product as possible to return to store inventory/sales floor

Maintain Basic Actions in the Recovery areas ensuring we are always operating at IKEA Commercial Review standards.

Inspect returned products for damages or missing hardware or pieces and determine destination for products: Back To Stock, ‘As-Is’, spare parts, trash, etc...

Replace, repackage and inventory hardware and spare part pieces by using parts inventory.

Keep accurate record of the returns.

Ensure an organized, safe environment in the recovery area, ‘As-Is’ room and builder’s room, including disposing of recycling and trash using appropriate systems, including various augers.

Work with other departments to increase overall store productivity.

Utilize knowledge of the NAVITION and CASY systems to maintain proper inventory and provide better product information to co-workers and customers.

Contribute to an environment where the IKEA Culture is a strong and living reality that embraces the diversity of co-workers and customers.

Assume responsibility for other tasks and projects as they occur.

ABELA AND CO, UNITED ARAB EMIRATES

Position: ABELA Support “In Store Logistics/Recovery – IKEA, Yas Island AUH”

DATE: September 2015 to June 2016

Duties and Responsibilities:

●Helping the forklift operator for internal and external replenishment.

●Properly picking of the articles for customer collection and home delivery collection.

●Keep the area clean after replenishment.

●Strapping the articles for buffer binning.

●Merchandise pick up area keep clean, tidy and follow up all safety procedure, all pallets in line and product merchandised properly

●Assembling Items

●Helping receiving of articles from Self-Serve/ Market Hall and Full Serve.

Position: WAITER “Sandella’s Flatbread Café”

DATE: July 10, 2013 to Sept. 10, 2015

Duties and Responsibilities:

●Check patrons' identification in order to ensure that they meet minimum age requirements for consumption of alcoholic beverages.

●Check with customers to ensure that they are enjoying their meals and take action to correct any problems.

●Escort customers to their tables.

●Explain how various menu items are prepared, describing ingredients and cooking methods.

●Inform customers of daily specials.

●Prepare checks that itemize and total meal costs and sales taxes.

●Present menus to patrons and answer questions about menu items, making recommendations upon request.

●Remove dishes and glasses from tables or counters, and take them to kitchen for cleaning.

●Serve food and/or beverages to patrons; prepare and serve specialty dishes at tables as required.

●Stock service areas with supplies such as coffee, food, tableware, and linens.

JOB EXPERIENCE:

Selecta or Unilever RFM Ice Cream, Inc.,

POSITION: Merchandiser

DATE: June 2012-December 2012

Duties and Responsibilities:

●Determines call schedule by reviewing priorities with supervisor; discussing special instructions, product promotions, new products, and price changes.

●Maintains customer relationships by visiting with store managers, department managers, and employees; answering their questions; responding to special requests; describing product features.

●Maintains store shelves by observing displays of company products; removing damaged or freshness-dated products; tidying store shelves; providing optimum display of products.

●Maintains inventory by restocking shelves with product from inventory; observing inventory levels; prompting store management to reorder when levels appear low; arranging for return and credit for damaged products.

●Completes call report by observing display and pricing of competitors' products.

●Helps field sales representatives with special promotions by setting-up displays at aisle ends; checking daily on special promotions; observing customer reaction to special promotions; forwarding observations to management; removing promotions at end of special promotion period.

●Provides information by reporting growth, expansion, or closing of supermarkets in assigned territory.

●Maintains quality results by following and enforcing standards.

●Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.

●Enhances merchandising and organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to

JOB EXPERIENCE:

Penshoppe Fashions Robinson Ortigas Philippines

POSITION: Sales Associate

DATE: May 2011-May 2012

Duties and Responsibilities:

●Greeted customers and determined their needs and wants

●Discussed type, quality and number of merchandise required for purchase

●Recommended merchandise based on individual requirements

●Advised customers on utilization and care of merchandise

●Provided advice to clients regarding particular products or services

●Explained the use and advantage of merchandise to customers

●Answered customers’ queries and concerns

●Showed the live working of merchandise

●Quoted prices and discounts as well as credit terms, trade-in allowances, warranties and delivery dates

●Prepared sales contracts and accepted payment through cash, cheque and credit card

●Assisted in display of merchandise

●Maintained sales records for inventory control

On- The- Job Training:

Dart Global Logistics Philippines

DATE: June 2008 to June 2009

Duties and Responsibilities:

●Daily checking the mail from the client.

●Transferring of goods for Export or Import from Airport

●Checking of the goods that received.

●Sending customs rate from the client.

●Preparing documents from the shipments.

SEMINARS ATTENDED:

-Seminar on Executive Order no. 160- Creation of Post Entry Audit Group and an overview of the revised Kyoto Convention and the Tariff and Customs Code of the Philippines -4 Oct. 2008

EDUCATIONAL BACKGROUND:

Lyceum of the Philippines University 2006-2011

Intramuros, Manila

B.S. in Customs Administration

E. Rodriguez Jr. High School 2006 – 2002

Mayon Ave., Quezon City

CHARACTER REFERENCE:

-AVAILABLE UPON REQUEST

PERSONAL INFORMATION:

Birthday: November 8, 1989

Citizenship: Filipino

Civil Status: Married

Height: 6’0ft

Weight: 106kgs

Skills: Computer Literate

I hereby certify that the foregoing statements are true and correct with my knowledge and skills.

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