Resources Manager Business

Gayle Klein Bermingham Sun Lakes, AZ 630-***-**** aduh27@r.postjobfree.com

An established and well-respected Human Resources expert with extensive knowledge of Performance Management, Recruitment, Talent Assessment, Succession Planning and Employee Relations. Major strengths include Project Development & Implementation, Strategic Planning, People Development and Networking. A dependable, thorough and well-organized partner who is innovative and communicates effectively. Expertise in Employment Law including casework for FMLA/ADAAA/EEO/WC across multiple states. Proficient in Workday, Success Factors, Peoplesoft and Taleo.

Luihn VantEdge (Taco Bell Franchises) Tempe, AZ 2022-present

Human Resources Business Partner

. Support 47 locations (1,500 non-exempt employees) with 9 Area Coaches and a Director of Operations. Consult and advise on everything from Performance Management, Talent Acquisition, Succession Planning and Workforce Planning. Investigate all Employee Relations issues and make recommendations to the Executives on the best way to mitigate risk to the organization. Train Area Coaches on management initiatives and on trends happening in the marketplace. Analyze metrics and provide guidance on solutions, programs, and policies.

Caregiver, Wife & Mother 2018 to 2021

TrueBlue, Inc. (Workforce Solutions) Chicago, IL 2015 to 2017

Senior Human Resources Business Partner

• Supported three RVP’s with over 25 Market Managers, Sales Managers, Recruiting Managers, Branch Managers and Branch Staff totaling 700+ employees in the Midwest and East Territories • Ensured the effective and consistent delivery of HR Services including coaching/counseling of Employees and Senior Management, Performance Management, Organizational Effectiveness, Compensation and providing HR Leadership • Collaborated with TrueBlue Senior Executives for strategic alignment • Built strong relationships to be a trusted advisor to help mitigate risk • Implemented Employee Relations Programs designed to drive team success and promote resolution

EZ Corp, Inc. (Short-Term Cash Solutions) Chicago, IL 2013 to 2015

Human Resources Business Partner

• Supported 11 District Managers and a Region Vice President representing multiple brands in 11 states and over 90+ locations • Supervised a Territory Trainer responsible for all Soft Skills and Technical Training and Development support • Responsible for Recruiting, Staffing, On-boarding, Career Development, and Retention of 500+ Team Members • Reviewed all Performance Reviews for ratings and merit increases to ensure consistency and fairness across the organization • Investigated all Team Member concerns and formal claims to support a culturally diverse population • Led all community involvement programs to utilize the EZ Corp Foundation funding available for giving projects

Luxottica (Luxury Eyewear) Chicago, IL 2007 to 2013

Regional Human Resources Manager

• Supported and advised a Zone Vice President with 15 Region Directors overseeing 200+ stores and 3000+ employees • Collaborated with Senior Executives to create a fair, consistent, and positive work environment to meet 100% metric performance • Partnered with the Legal Team on investigations relating to high level employee concerns including discrimination, workplace violence and sexual harassment • Developed a new attendance policy and created tools for improved workplace scheduling and conducted webinars to develop leaders skillsets on productivity and labor management to save time that could be reallocated to customer focus support • Strategized with a ZVP quarterly on Succession Planning to ensure Career Pathing for all Store Management • Achieved 100% of HR compliance goals vs a goal of 90%

Self Employed Chicago, IL 2005 to 2007

Human Resources Consultant

• Advised CEO on HR policies, procedures, payroll systems and benefits for 50 employees • Recruited, hired, on-boarded and trained all new employees at all levels • Developed a Performance Review process to evaluate employees’ skills, abilities and potential for growth

Jo-Ann Stores Arlington Heights, IL 2003 to 2005

Regional Human Resources Manager

• Supported a Region Vice President with 10 District Managers overseeing 140+ stores and 2500+ employees • Led the organization in creating a diverse high-performance environment based on open communication and trust • Strategized with Field Leaders on implementing 12 new superstore concept locations from small format stores • Sourced, screened, interviewed and hired all Field Management employees • Advised and collaborated with District Managers on all Employee Relations issues to best minimize risk

Marshall Field’s Vernon Hills, IL 2000 to 2003

Human Resources Manager

• Managed five direct reports in the HR departments for two locations with 500+ employees • Led the teams with multiple Recruiters, Training & Development Managers, and Administrative Assistants • Created a seasonal recruiting program for over 250+ seasonal hires each year to support sales & operations goals and objectives • Coached and developed all Leadership Team Executives on Performance Management and the annual Appraisal process • Advised Store Management on resolution of all internal and external customer concerns

EDUCATION

Northern Illinois University – Two years of Business Management

COMMUNITY SUPPORT

Boys & Girls Club of Chicago

Big Brothers / Big Sisters

Ronald McDonald House Charities

Contact this candidate