Yvan T Hoang

**** ******** ** ** *******, GA ****6

404-***-**** I aduh0j@r.postjobfree.com

EMPLOYMENT HISTORY

Six Feet Under Pub and Fish House Server July 2020-Present

Atlanta, GA

Providing full knowledge of food and bar menu.

Handling cash and credit card transactions.

Responsible for opening, running and closing duties.

Providing excellent customer service to every patron.

Responsible for take-out orders (tablets, phone, and walk-up)

ensuring all orders are filled accurately.

Manuel's Tavern Server/Bartender June 2019-Present

Atlanta, GA

Opening, running, and closing sidework

Handling cash and credit card payments.

Knowledge of food, beer, and spirits.

Pour beers and make cocktails.

Work private events.

Nine Mile Station, Server/Hostess/Events March 2018- Present

Atlanta, GA

Opening, running, closing side work

Knowledge of food and beverage program

Steps of service

Handling cash

Providing excellent customer service

Bread and Butterfly, Hostess. January 2018- Present

Atlanta, GA

Greet patrons upon arrival

Provide excellent customer service

Cakes and Ale, Server/Hostess/Server Assistant December 2017- June 2018

Decatur, GA

Provide excellent customer service to patrons

Knowledge of wine, food, and craft cocktails available.

Taking orders, wine service, and collecting payments.

Manage all opening, running, and close sidewalk duties.

Simply Seoul, Shift Manager December 2015- June 2016

Decatur/Atlanta, GA

Pick up morning deliveries daily

Set up stall for opening

Operating service and handling cash

Providing customer service

Taking orders, collecting payment, preparing food, and expediting food to all customers.

Handled opening and running side work throughout shift (usually worked alone)

Took inventory of products

Managed all drink orders weekly

Mason Tavern, Server July 2015- November 2015

Decatur, GA

Provide excellent customer service and knowledge to all patrons.

Manage all for duties including opening, running, and closing side work.

Handle all cash and credit card transactions with all customers.

In-depth knowledge of food, wine, and beer.

Extensive training with opening of new restaurant of Concentrics restaurant group.

Twisted Soul, Service Manager/Lead November 2015- June 2015

Decatur, GA

Provide excellent customer service to all patrons.

Manage all front of house duties, including scheduling.

Knowledge of food, wine and beer.

Working efficiently while managing to control flow off restaurant and kitchen.

Mellow Mushroom, Server September 2013- February 2014

Conyers, GA

Provide excellent patron experiences through exceptional customer service.

Developed process to efficiently deliver food to tables and keep up with running side work.

In-depth knowledge of food and beer.

Electrical Service Professionals, Office Administrator January 2011- March 2014

Conyers, GA

Answer all incoming calls

Assist customers with billing question and work orders

Map out jobs for each electrician daily

Data entry and filing

Schedule all jobs and appointments

Jim N Nicks, Hostess/Server/Bartender July 2008- September 2013

Conyers, GA

Greet guests when entering restaurant and assisted them to their table.

Provide outstanding customer service, evidenced by a high number of returning and regular customers.

Consistently exceed sale goals while maintaining sections and multitasking.

Thorough knowledge of restaurant procedures and systems.

Cherokee Run, Server/Bartender February 2012- July 2013

Conyers, GA

Maintained a courteous and professional demeanor.

Took orders, operated POS terminal, and served food to bar customers.

Ability to greet course members by name and provide players with what they wanted accordingly.

Sally Beauty Supply, Sales Associate September 2007- July 2008

Duluth, GA

Process customer transactions and maintain a cash drawer.

Unload weekly shipments and placed on shelves with tags

Provided assistance with beauty needs

Opened and closed store

Ensure storefront to look compelling to the customers

Made daily store deposits

Michaels Arts & Crafts, Sales Associate October 2004- January 2007

Conyers, GA

Assisted customers and maintain visual merchandising for a specialty retailer for arts and crafts

Processed customer transactions and maintained a cash drawer

Assisted with weekly shipments, stock maintenance, and periodic inventory counts.

EDUCATION

Gwinnett Technical College January 2014- present

Lawrenceville, GA

Degree: Respiratory Therapy

GPA: 3.1

Rockdale County High School August 2002- May 2006

Conyers, GA

GPA: 3.4

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