Kenneth Yancey

**** ********* ***** • Hampton, GA 30228 • Cell: 404-***-**** • aduh0f@r.postjobfree.com

CAREER SCOPE CAREER CHANGER

Seeking a CDL A Truck Driver position where acquired knowledge and skills gained during classroom instruction may now be applied on a full-time basis to a regular, career position with a forward-thinking company. 10+ years of combined, broad-based customer service, sales, and legal experience; able to work cooperatively and productively with diverse personalities. A motivated professional with a solid knowledge of principles and practices of job site safety, potential job hazards, and state and local regulations. Able to perform pre-and post-trip vehicle inspections. Able to work in all weather extremes including extreme hot or cold, wet or dry conditions. Work under pressure, handle stressful situations and maintain flexibility where needed. Able to understand operating and maintenance instructions, and procedure manuals. Team player; problem solver who acquires new skills quickly and demonstrates a can-do attitude when taking on new responsibilities. Computer literate and Internet savvy.

Areas of Expertise/Highlights:

● Defense Driving ● Safety Precautions ● Road Hazards

● Rules & Regulations ● Problem Solving ● Communication Skills

● Clean Driving Record ● Customer Service ● Heavy-equipment delivery operation

EDUCATION

Class A Semi-Tractor Trailer CDL Certificate, Truck Driver Institute, Forsyth, GA 2021

Georgia Association of Professional Process Servers, Atlanta, GA

Georgia First Aid, CPR, Firearms, and Weapons Certifications

Sherwin Williams Manager and Credit Training, Reno, Nevada

S.C.O.R.E. Management Training, PPG Industries, Louisville, Kentucky

PROFESSIONAL EXPERIENCE

Stay-at-Home Parent, Hampton, GA 05/2020 – Present

Inside Sales/Counter Representative, Devore & Johnson, Forest Park, GA 01/2017 – 05/2020

Guided and assisted customers with special pricing requests in a fast-paced environment; established effective relationships with customers and vendors via phone, email, and walk-in.

Responsible for complete order management, including expediting and communication with the customer.

Provided knowledgeable follow-up and offered solutions to customers regarding requests and pricing.

Sold company products/services and related items.

Handled and resolved customer complaints and forwarded complex issues to management as appropriate.

Consultant, Stockbridge Paint Benjamin Moore Dealer, Stockbridge, GA 02/2016 – 07/2016

Developed and implemented systems that promoted efficiency or increased profits.

Successfully solved problems and set goals for increased sales; opened new government accounts with sales up to $30k annually.

Provided training to management on converting leads to sales through good communication, follow-up, and a positive attitude.

Process Server, United Civil Process Servers (Part-time), Jonesboro, GA 12/2014 – Present

Delivered legal documents to witnesses, defendants, and other parties whose participation or input was deemed necessary by the courts, be it local, municipal, or federal.

Read and typed status reports, filled out forms, and other legal documents, including affidavits of Service and Due diligence.

Store Manager, Porter Paint Industries, Locust Grove, GA 04/2011 – 09/2013

Developed strategic and measurable account plans that produced results.

Increased sales revenue by actively promoting current products to existing customer base; developed new accounts; developed and launched new products.