CARL FRANCIS MAGNE M. DIZON

Park West, *th Avenue & 36th Street, Bonifacio Global City, 1634 Taguig City

aduh01@r.postjobfree.com / aduh01@r.postjobfree.com ·

+63-928-******* / +63-976-******* ·

Skype: carl.dizon06

PROFILE

A transformational Human Resources and Consulting Leader, with more than 13 years of progressive expertise in Human Resource Operations, Talent Management, Program & Change Management, Learning & Development, Organizational Development and Management Consulting across different industries and in global, multinational and local organizations.

Proven track record of success in implementing high impact programs, projects and interventions both as an internal catalyst and as an external or independent consultant to start-up, small, medium and large enterprises scaling at the local, regional and global level. Highly adept at defining, developing, designing and implementing a portfolio of short and long-term solutions, strategies and interventions through an in-depth understanding and expertise of global and local best practices in Resource Planning & Organization Design, Talent Acquisition, Total Rewards, Learning & Development, Human Capital Management Solutions, Labor Relations & Compliance, Employee Relations & Engagement, Career Development & Succession, Organizational Development and Business Development. A leader with strong communication, cultural adaptability and interpersonal skills. Impeccable analytical and problem-solving skills with a sharp attention to details that creates impact. Thrives in a results-oriented, collaborative and consultative environment where quality, execution, agility and drive for excellence is valued.

PROFESSIONAL EXPERIENCE

MIESCOR Infrastructure Development Corporation – Ore Central Tower, 9th Avenue & 31st Street, Bonifacio Global City, Taguig City

2022 - Present

Head of Human Resources & Administration

Head of Human Resources Department covering for all facets of HR Functions and Administration covering for Workplace Services and Fleet Management.

Mercer Philippines, Inc. – Work-from-Anywhere (Bonifacio Global City, Taguig City)

2021 - 2022

Assistant Vice President (Consultant), Career - Philippines

Consulting, implementation and delivery of Career, Talent and Rewards solutions and projects

Business development and solution design for clients across sectors and industries for the following services.

As the World's #1 HR Consulting Firm, we help Today's most successful organizations, through the depth and breadth of our services:

- Talent strategy and management

- Workforce analytics and planning

- Executive remuneration

- Workforce rewards

- Performance and career management

- Talent sourcing and screening

- Leadership

- Employee engagement

- HR transformation

- Communication and change

- Compensation and benefit survey and benchmark

- Job evaluation and pay structure

- Incentive design

- Global mobility

- Assessment tools

- M&A HR due diligence

- Post-M&A Integration

AlphaSights – Virtual (New York, Hong Kong & Shanghai) Headquartered in London

2020 – 2021

Freelance / Independent Consulting Advisor, Human Capital

Provided consulting advise, research and in-depth insights to a Enterprise Resource Planning Human Capital Management Solutions provider from China planning to set-up operations in Southeast Asia, on the Market Size, Landscape, Best Practices, Implementation Challenges and Client-side Business Requirements for HCM Solutions and ERP in Southeast Asia, with emphasis on the Philippines;

Performed consulting advise, research references, data and in-depth insights to a Global Consulting Firm on the current scenario of Employee Health Insurance, Organizational Considerations, Market Trends and Scenarios in Southeast Asia, with a Comparative Analysis for the Philippines of existing Market Players and Vendors for the set-up of their client’s operations in the Philippines;

Consulted for advise, available data, references and in-depth insights by a Top Global Management Consulting Firm on the current Health Maintenance Organization Market Leaders and Industry Players; Provided Client-side practices and insights on Vendor Selection Criteria, Service Level Expectations, Provisions, Costing & Competitive Pricing, Benchmarking Criteria and other considerations by Human Resources Leaders and/or Decision-makers;

Participated and provided referral of Human Resource Leaders from the Information Technology, Telecommunications, Consumer Electronics, Retail and Infrastructure industries for a Benchmarking Survey on Top Local Health Maintenance Organizations in the Philippines;

Engaged for consulting advise and Benchmarking Study of a Top Global Management Consulting Firm on the Health Insurance and Health Maintenance Organizations in The Philippines;

Music Group Commercial BM Ltd. (ROHQ) – Century City, Makati City 2021

Heart Development Leader (Global Role)

Led the conceptualization and successful pilot implementation of the Heart Beat Survey (Pulse Survey) in the Philippines at 99.85% response rate and for the rest of Asia Pacific (China, Malaysia and India)

Conducted due diligence and benchmarking for the proposed Talent Management Solutions (Cornerstone)

PPC Asia Corp. / PPC Group of Companies – PPC Centre, Quezon City 2019 - 2020

Group Human Resources Director

Designed and implemented the Human Resources Transformation Strategy and Roadmap, with emphasis to People Performance and Culture based on Best Practices and the current organizational state;

Designed and implemented the Organizational Structure of the Group of Companies with five (5) entities, established the Business Units and Corporate or Shared Services Units;

Completed the design of the Job Descriptions for All Positions, with Key Result Areas, Key Performance Indicators, Job Dimensions with Reporting Relationships and Stakeholders;

Re-designed the Performance Management System to a measurable and results-based score-card system, time-bound performance monitoring systems with Individual Career Development and Succession Plan;

Defined the Talent Acquisition Metrics and formulated the TA Process with defined Service Level Agreement from Sourcing, Assessment, Approval, Pre-boarding and On-boarding;

Re-designed the Salary Structure based on Market-competitiveness, and prevailing Industry or Labor Standards;

Re-designed and implemented the Off-boarding Process and Designed the Attrition Probability Metrics through surveys;

Completed the clean-up of long-overdue salary adjustments, alignment, employee movements and promotions;

Completed a company closure, retrenchment, labor dispute closures, and achieved 100% Labor Compliance for 2019;

Implemented and completed Company-wide Employee Relations Engagement Events, Safety and Wellness activities;

Formulated and implemented Policies on Compensation & Benefits, Entitlements, Rewards and Recognition initiatives;

Completed Training Needs Analysis, Development Plans and Implemented Learning & Development activities and interventions;

Robinsons Retail Holdings, Inc. / WHMI (Shared Services Unit) – Libis, Quezon City, NCR

2018

Human Resources Manager, Organizational Development & Employee Relations Head

Formulated and designed the Three (3) Year Human Resources Strategic Plans and Roadmap, in collaboration with the Head of Human Resources, Head of Talent Acquisition, HR Business Partner, Total Rewards, Learning & Development and Satellite HR;

Re-designed the Group Organizational Structure with five (5) shared services units and thirteen (13) business units into five (5) business segments, namely the Supermarkets, DIY & Mass Merchandise, Department Stores & Specialty, Drugstores and Convenience, Food & Beverage;

Designed the Acquisition Strategy & Framework for newly acquired businesses with integration strategies and interventions for a seamless transformation and change management;

Completed the Manpower & Workforce Planning and Human Resource Management Budget Forecast for all the business and shared services units;

Designed a Specialized Career and Succession Development Program for the IT Shared Services Unit (CIO Academy);

Designed and implemented the Advancement Planning Monitoring System for the business and shared services unit, ensuring 100% completion of Individual Development Plans;

Successful completion and implementation of the conglomerate-wide Pulse Survey for the Retail Holdings Group, ranking 2nd highest across the conglomerate with more than 10 business and affiliate companies;

Implemented labor dispute risk-mitigation interventions and measures in collaboration with the Payroll Shared Services and Third Party service providers, and implemented an analysis tool to close and reduce outstanding Labor Disputes by 80%.

Completed the clean-up of the Organization Management module in the Master Data Management System (SAP) and clean-up of the 10-year overdue payables to Third Party Service Providers;

Successfully Implemented employee engagement activities to address the gaps identified in the Pulse Survey and Holdings-wide Employee Engagement events and activities such as the JG-lympics, Retailympics, Annual New Year’s Party, Christmas Party, Halloween Party, Wellness Activities and integrated the GRI initiatives in Corporate Social Responsibility events and activities;

KPMG Philippines / RG Manabat & Co. (Formerly KPMG Consulting Philippines) – KPMG Center, Makati City, NCR 2016 - 2018

Advisory Manager, Business Transformation Management Consulting – People & Change

Pioneer and established the People and Change Practice and the following service lines in the Philippines: Organizational Design for Performance (ODP), Behavioral Change Management (BCM), Talent Management, Human Resource Transformation and Workforce Intelligence; Developed Marketing and Business Development Strategies;

Led the 2017 KPMG Global HR Transformation Survey and ranked No. 1 in Asia Pacific and No. 3 Globally, among 52 participating KPMG firms at 271% response rate v. target respondents (previous year survey completion); Resulting to increase of client pipeline and prospects; Developed the database of clients such as C-level executives and HR leaders from 1000+ Philippine entities;

Led and organized Business Development events such as HR Leaders Roundtable sessions, in collaboration with Oracle Philippines and Southeast Asia to establish Market presence and jointly pursue prospects for Oracle HCM and Taleo;

Led and implemented the 1st Talent Management engagement by helping one of the largest food consumer goods company in the Philippines define and design their Employee Value Proposition Roadmap, as they expand their manufacturing and distribution business, as well as acquisition of new brands across China, ASEAN, Australia and New Zealand;

Led and successfully implemented an engagement to define and design a Target Operating Model for an Agro-Industrial Chemical distribution Company in the importation of organic fertilizers, covering for Finance, Operations, Human Resources and Administration with a team of consultants In collaboration with the client’s Management Team;

Successfully implemented a Talent Management and Development Program resulting from an audit finding, for one of the largest global consumer goods organization, and the largest in it’s product and service line resulting from a merger of two global entities; As a seconded Change Management Consulting Adviser, I introduced methodologies, tools and designed the interventions as well as solutions, in collaboration with the Asia Pacific ROHQ and the local operations entity in the Philippines, which resulted to further engagements implemented by the KPMG MC Team in Finance, as requested by the CFO;

Proposed several engagements such as Organization sizing and manpower rationalization of a Real Estate Development Company; Proposed an implementation strategy of Workday for a multinational travel company with a global shared services in the Philippines; Proposed a Workforce Management System for one of the largest healthcare institutions in the Philippines; Proposed a Talent Management and Organization Design solution for a large European consumer goods company with the manufacturing operations in the Philippines;

Huawei Technologies Phils., Inc. – Bonifacio Global City, Taguig, NCR 2015 - 2016

Human Resources Business Partner, Delivery & Services

Implemented the Talent Supply Projects for Globe Programs such as job fairs, mass hiring for the Fixed Network, OSP, Core Network, Network Optimization and Carrier Solutions / Managed Services

Implemented the Quarterly Performance Management and Incentive Scheme for project leads and third party project team members; Implement Performance interventions and mechanisms;

Introduced and implemented a Monthly Employee Engagement, Rewards and Recognition Programs;

Implemented Health and Wellness Programs in line with the Mid-year and Annual Target Completion;

Implemented Labor Risk, Employee Discipline and Employee Safety interventions in collaboration with the other departments;

Infor (Philippines Shares Services Center) Inc. Manila Center of Excellence – Bonifacio Global City, Taguig, NCR 2014 - 2015

ICS Consultant, Human Capital Management Solutions

Implemented an internal initiative for Infor Talent Management Suite upgrade to Infor Talent Management v.11, such as data mapping, conversion, testing and documentation;

As a client-facing Consultant, successfully implemented the Infor - Certpoint Learning Management System for a BPO Company with 5,000+ employees in the Philippines, in collaboration with the global Learning Management Systems Principal Consultant;

Implemented the first local Infor Talent Management System for a BPO Company in collaboration with the Technical Consulting Team, Systems Administration Consulting Team and performed client-facing business requirements analysis, configuration of the Global Human Resources Module and trained the end-users;

Supported the off-shore implementation of the TM Suite for a Global Hotel and Resorts chain, expanding global operations in Europe, Middle East, Africa and Asia Pacific;

Provided functional consulting expertise for business requirements gathering and solution matching initiatives of the Regional Business Development Teams in Singapore, Malaysia, Thailand and the Philippines;

W Group, Inc. – Bonifacio Global City, Taguig City, NCR 2014

Independent / Freelance Consultant, Office of the Chairman

Led the implementation of the Human Resource Management Systems through collaboration with internal stakeholders and the Technology Solutions vendor

Provided Human Capital, Labor Risk Management and Employee Relations consulting advisory to the Chairman and President;

SM Supermalls / SCMC, SM Prime Holdings, Inc. – Mall of Asia Complex, Pasay City, NCR 2011 - 2013

Human Resources Manager, Plans & Programs

Project Leader, Development focal and Subject-Matter Expert for all the first and successfully implemented Human Resource workflows, automation processes, knowledge management systems, reporting dashboards and HR Employee Communication portals;

Led the formulation of Talent Strategy, Policies, Procedures, Guidelines, Programs and Projects for the Corporate Recruitment, Learning & Development, Human Resource Management Systems, Compensation & Benefits and Human Resource Business Partner Departments;

Led various benchmarking studies and interventions to support the strategic initiatives of the Human Resources Division;

Program Development of the Recruitment Balance Score Card, Performance Factors and the Career Website;

Led the preparation, review, consolidation, streamlining and presentation of the overall Annual Human Resources Budget;

Led the strategic review of the Management Committee (MANCOM) strategies for Corporate Recruitment, Learning & Development, HRMS, Compensation & Benefits and Plans & Programs;

Sourcing and reviewed possible HR Technologies, Solutions, Vendors to address the organizational needs;

Manpower & workforce planning, design and forecast of the organization;

Total (RISC) Technology Global, Ltd. – Bonifacio Global City, Taguig City, NCR 2010 - 2011

Human Resources Administrator, Global

ETSI Technologies, Inc., a Nokia-Siemens Networks Joint Venture Co. – Pasig City, NCR 2010

Human Resources Consultant, HR Process Development

Kepner Tregoe & Achieve Global Philippines (Miller-Heiman, now part of Korn Ferry Group) / Manila Execon Group, Inc. 2009

Stellar Implementation Program Consultant and Sales & Marketing Associate, Training Delivery

Pilipinas Shell Petroleum Corp. / Q2 Inc. – Shell House Bldg., Makati City 2008 - 2009

Human Resources Assistant, Projects & Human Resources Operations

Ford Global City / Global City Auto Sales, Inc. – Autohub Group of Companies (Shared Service) – Bonifacio Global City, Taguig 2008

Human Resources Assistant, Management & Staff Recruitment

ABS-CBN Broadcasting Corp. / ANR Unlimited – Eugenio Lopez Communications Center, Quezon City, NCR 2006

Project Learning & Development Assistant, Organizational Development & Learning Division

Ayala Land, Inc. / Ayala Corp. – Ayala Tower One, Ayala Triangle Park, Makati City, NCR 2005 Human Resources Trainee, Training Section, Human Resources Department

NON-HUMAN RESOURCES EXPERIENCE

Daiichi Properties & Development, Inc. – Ortigas Center, Pasig City, NCR 2008 Property Consultant, Commercial & Residential Sales

Crown Asia Sales Specialist, Inc. / Polar Mines Realty Ventures Corp., Vista Land Group – Mandaluyong City, NCR 2006 - 2007 Business Associate Management Trainee, Sales & Marketing Division

TECHNICAL SKILLS & CERTIFICATIONS

Applications: MS Office, Google Suite, Infor Human Capital Management Suite and Certpoint Learning Management Systems, Infor XM, Netsuite HR, SAP HR & Organization Management, KPMG Sentinel, Thomas Assessment, MS SharePoint, IBM RAPID, Workday, Oracle HRMS, Lotus Notes and Jobstreet SiVa

Certifications: Infor Talent Management – Global Human Resources, received 2014; JCI Project Management, received 2018; Certified Facilitator (JCI), received 2018

Programming Languages: Nintex

Platforms: MS Windows & iOS

EDUCATION

Bachelor of Arts in Behavioral Science major in Organizational & Social Systems Development (2006), 2nd Honors,

De La Salle University – Manila, NCR

Data Science: R Basics Course (Completed, Audit Track) Harvard University – via EdX

Remote Work Revolution for Everyone Course (Completed, Audit Track) Harvard University – via EdX

Shaping Work of the Future Course (Completed, Audit Track) Massachusetts Institute of Technology – via EdX

Chinese Language in Culture: Level 1 Course (Completed, Audit Track) Massachusetts Institute of Technology – via EdX

People Analytics Course (Completed, Audit Track) University of Pennsylvania – via Coursera

Managing the Company of the Future (Completed, Audit Track) London Business School, University of London – via Coursera

Managing Talent (Completed, Audit Track) University of Michigan – via Coursera

Data Analytics for Six Sigma (Completed, Audit Track) University of Amsterdam – via Coursera

Leaders of Learning (On-going, Audit Track) Harvard University – via EdX

Organizational Analysis (On-going, Audit Track) Stanford University – via Coursera

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