Resume For Frank Gianino

Email: adugzj@r.postjobfree.com

Cell: 850-***-****

**** – 2022 - Office Administrator Dually Doors LLC – Remote Position

Duties include:

Convert incoming customer calls into booked service appointments.

Scheduling and coordinating service calls

Ensure technicians have the appropriate tools, parts, and equipment to complete the job in a timely manner

Put the company’s desire is to be transparent and trustworthy.

Maintaining accurate records

Provide updates as needed ensuring all parties are kept up to date on any changes.

Book service appointments and do whatever is necessary to promote customer satisfaction.

Respond to customer requests, resolve issues, and promote the brand.

Qualifications:

• Experience within the Home Services industry.

• Ability to react well under pressure and treat others with respect.

• Ability to identify and resolve problems in a timely manner.

• Ability to prioritize and plan work activities.

• Ability to work efficiently and effectively, both independently and as a team

• Highly organized with exceptional follow-through abilities.

• Strong verbal and written communication.

• Ability to build trust and demonstrate empathy.

• Passionate about the Company and loves the brand.

• Engaging personality that blends well with a fast-paced, goal-driven environment.

•Competitive individual contributor who also loves to win as a team.

2017 – 2019 - Alarm Direct Incorporated

B2B and Residential Consultant for the security of businesses and residences in Florida, Alabama, Mississippi, and Louisiana.

2016 -2017 - Territory Manager/Caribbean Vacations LLC

Manage the installation of registration stands and collection of leads from these stands throughout

Southeast Alabama and Florida Panhandle

2013- 2015 - Moceri Concrete - Michigan

Sales for excavation and installation of concrete driveways, patios, pavers, retaining walls, sidewalks and foundations. Calculated the area for removal of dirt and or concrete. Configured layout for berms and drainage when needed to move water. Configured French drains in front of the garage doors when driveway pitched back to the front of the garage or house. Estimated costs for replacement of all damaged sod and landscaping caused by equipment during installation.

2007- 2013 – Retired/Other

1992 -2007 Owner / G & G Excavating and Paving

Managed and operated excavation, asphalt, and concrete paving a crew of 15 in both commercial and residential areas. Personally, went to all job sites daily and personally bid on each job.

Skills include calculation of area for excavation and placement of pavement, fill, landscape, and hardscape. Supervised the layout of sprinkler systems and repair of same. Calculated the amount of dirt to be placed or removed. Install complete drainage systems. Personally negotiated contracts with corporate accounts and residential and small businesses helped make my closing ratio above 65%.

Prior experience available r previous 20 years if needed.

EDUCATION

American Can Company / Graduated Work Study Program (New York University / Manhattan)

Macomb College / Business

Graduated Lakeview High School – St. Clair Shores, Michigan