Searchable

Tracey Tremblay

Meriden, CT *****

adugz0@r.postjobfree.com

+1-203-***-****

To obtain a position that will utilize past experience and provide new challenges within an organization o ering opportunity for growth and advancement.

Add your headline

Work Experience

Your resume doesn't list a current job, could you verify that the dates are correct?

Edit Dismiss

Mortgage Loan Processor

Bank of America - Farmington, CT

September 2012 to November 2022

Received application through an automated system (Acaps) to be processed for loan purchases/re nances or for a home equity line of credit for both Government and Conventional loans. Ensured all documents have been received and properly executed by the member. Submitted le to underwriting.

Worked with client to resolve issues that would delay purchase/re nance or line of credit in accordance with current bank and federal guidelines.

Worked with mortgage underwriters and client to resolve question on mortgage application process providing underwriter initial credit approval.

Provided customer service while obtaining conditions from clients. Verify and clear conditions of approval within designated authority limits through client income and asset documentation. Process key mortgage data within a constant revolving pipeline compiling fully documented loan histories, imaged documents and information available from sources to collectively determine if the information used to make the home retention/loss mitigation can be validated. Managed a large pipeline 30-40 loans from application to closing in both re nance, purchase and home equity line of credits.

Assisted with training and coaching of associates and/or distribution of work to associates. Collected all documents from the clients for review and submit for loan approval. Was main contact for the borrower for Bank of America throughout the process By using Indeed you agree to our new Privacy Policy, Cookie Policy and Terms, which we encourage you to review. OK

Was main contact for the borrower for Bank of America throughout the process USAA Bank Mortgage Processor

ISGN/FISERV

2011 to 2011

Received le to be processed for loan purchase/re nance. Ensured all documents have been received and properly executed by the member. Submitted le to underwriting. Worked with member to resolve issues that would delay purchase/re nance in accordance with client and underwriting guidelines. Once all documentation had been received and cleared by underwriting, scheduled closing for re nance/purchase of loan. Documented all orders in system with detail information. VA Appraisal Opener

ISGN/FISERV

2010 to 2011

Received orders electronically through client operating system (Uni ). Reviewed contracts, product type and operating system matched to ensure correct product is ordered. Opened orders in ISGN operating system, requested appraisal completion and completed orders once done. Obtained any corrections if needed by following client's guidelines.

Suntrust Harp/Consumer Direct Processor

ISGN/FISERV

2010 to 2010

Received les to be processed for loan re nance. Ordered and tracked all required documents to process a loan according to client guidelines. Insured all documents have been received, and properly executed by the borrower. Submitted le to underwriting. Work with borrower, client and closing agent to resolve issues that would delay re nance in accordance with client and underwriting guidelines. Once all documentation had been received and cleared by underwriting, scheduled closing for re nance of loan. Documented all orders in system with detail information. Loss Mitigation Specialist

ISGN/FISERV

2009 to 2010

Received les to be quality checked to insure all documents allowed by clients were attached. Veri ed the income calculated by underwriters were accurate or within client guidelines. Calculated income from paystubs, social security, investments Updated orders in system with document status, exception errors, missing documents and report to client our ndings. Team Leader-Scheduling, Home Equity Closing Operations ILS/FISERV

2001 to 2009

By using Indeed you agree to our new Privacy Policy, Cookie Policy and Terms, which we encourage you to review. OK

Assisted with the training of our new closing operations team in our Florida o ce Team lead for the Scheduling Department for closing operations to ensure daily work ow and resolve problems. Trained new employees Created/updated procedures Responsibilities included scheduling closings with notaries/attorneys, reviewing documents after closing signings to ensure proper execution, resolution of any errors, prepping, printing and shipping documents, wire transfers, daily reports. Notary for lien release.

Call Center Analyst, Account Processing

NCR/FISERV

1999 to 2001

Provided phone support to internal and external customers for several banking products Installed and upgraded classroom PCs. Used Remedy system to create tickets and work orders. Managed fax and email distribution groups and created mail merges. Item Processing Clerk

NCR/FISERV

1998 to 1999

Settled and posted inclearing and POD. Cash letter and exception processing, return item processing. Printed and rendered image statement processing. Generated daily archive and send to institutions. Trained and managed the call center.

Education

High school diploma

Francis T. Maloney High School - Meriden, CT

August 1987 to June 1991

Skills

Home health

Image Processing

Adobe Acrobat

Escrow

Operating Systems

Certi cations / Licenses

By using Indeed you agree to our new Privacy Policy, Cookie Policy and Terms, which we encourage you to review. OK

© 2022 Indeed - Cookies, Privacy and Terms - Your Privacy Choices Notary Public

Additional Information

COMPETENCIES INCLUDE:

۫ Team Orientated ۫ Honest & Loyal ۫ Flexibile & Energetic ۫ Highly Motivated ۫ Quick to learn new procedures & policies ۫ Outstanding Organizational Skills

۫ Detail Orientated ۫ Adapt to a fast pace work environment ۫ Ability to accurately follow instructions

Computer Skills:

Microsoft Excel, Word, Outlook, Adobe Acrobat, ICAP, ILS60, Cost Calculator, Equifax, Credco, The Work #, MERS, LDP, GSA, FEMA, PLXS Imaging, STM Partners, MLCS, Fidelity MSP, Calyx Point, RealEC, Digital Docs, Flood Calculator, Flood Cert, Income Calculator, UniFi, Realquest, Acaps, Lexis Nexis, Edge, Home Owner Insurance Calculator, 98 WPM Volunteer:

Employee Recognition Committee

Zion Lutheran Church Youth Group Leader

1st & 2nd grade Sunday School Teacher

Add Sections

Languages

Links

Military Service

Awards

Groups

Patents

Publications

By using Indeed you agree to our new Privacy Policy, Cookie Policy and Terms, which we encourage you to review. OK

Contact this candidate