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Customer Care Staff Pharmacist

Location:
Bowie, MD
Posted:
January 05, 2023

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Resume:

Chinwe C. Ntekim, PharmD.

***** ********** *****, *****, ** 20721.

240-***-**** ●adugy2@r.postjobfree.com.

Professional Summary

Enthusiastic Staff pharmacist, with 21 years experience in retail pharmacy and 17

years experience in hospital pharmacy operations. Implementing patient care by preparing and dispensing medications as well as monitoring their drug therapy regimen. Providing drug information to patients and the multidisciplinary healthcare team involved in patient care.

Experience

Staff Pharmacist, University of Maryland, Baltimore Washington Medical Center

Glen Burnie, MD. 03/2001 – 03/2018

Ensure patient safety by accurately following oral as well as written instructions as they partake to hospital policies with regards to age, organ functions and weight.

Provide disease and drug information for physicians, nurses and other allied health professionals, patients and their family members.

Prepare and supervise the formulation of various standard and specialty items including intravenous drugs, fluids and chemotherapy drugs.

Conduct therapeutic drug monitoring for pharmacy-based kinetic drug monitoring.

Assist in drug review for formulary additions or deletions, and contribute to new drug evaluation for P & T Committee.

Review and interpret orders to ensure they meet standard guidelines of practice.

Participate in department quality improvement programs, and ensure compliance with patient care quality standard as a member of a multi-disciplinary team.

Consult with other disciplines when necessary to correct any identified problems with medications (therapeutic duplicates, drug-drug interactions as well as drug-food interactions).

Pharmacist in charge, CVS Pharmacy, Oxon Hill, MD. 08/2000 – Present.

Administer seasonal flu shots as well as continuous booster shots to patients

Manage the COVID vaccine team to ensure the smooth running of the process; ensure that vaccines are stored at recommended temperatures by their manufacturers and maintain inventory of vaccines.

Provide patient-centered medication therapy management (MTM) services for the purpose of optimizing medication therapy to improve clinical, economic and humanistic outcomes.

Manage the day-to-day operations of the pharmacy including scheduling and inventory management.

Conduct daily pharmacy procedures including filling prescriptions, editing third party co-pays, patient counseling, interventions and pharmaceutical care.

Utilize available tools and resources to ensure safe and accurate prescription filling process.

Provide patient education on prescription and over the counter drugs.

Maintain basic customer care services with a goal to achieve patient satisfaction.

Encourage patient adherence behaviors by effective counseling to achieve healthy outcomes and reduce overall healthcare costs.

Ensure confidentiality of patient information in compliance with HIPAA.

Education

University of Maryland at Baltimore, School of Pharmacy (Pharm.D). 08/1996 – 05/2000.

University of Lagos, Nigeria, Organic Chemistry (M.Sc). 09/1987 – 12/1988.

Federal University of Technology, Owerri, Nigeria, Industrial Chemistry (B.Sc). 09/1981 – 06/1986.

Skills

Competent with EPIC pharmacy computer system.

Competent with the CERNER pharmacy computer system.

Competent with pyxis pharmacy system.

Competent with RX 2000 pharmacy system.

Professional Membership

American Pharmaceutical Association.

Maryland Pharmaceutical Association.



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