Customer Service Independent Consultant
Resume:
Michelle Callies
**** ***** **** ******* ** ***** 414-***-**** ****************@*****.***
Education
DEGREE DATE EARNED SCHOOL
· Herzing University 2013
· Brookfield, Wisconsin, United States
· Massage Therapy, Certificate of Completion
· Completion of Massage Therapy School
Skills
· Customer Service
· Problem Solving
· 10 years
INTERESTS
· Athletics
· Traveling
· Family
ACCOMPLISHMENTS
· Volunteer
· Girl Scout Leader 2013-2015
· Formed a girl scout group facilitating the group for a common goal, bringing people together to work. Experience
Driver Draiver
-Independent Contractor/Driver
-May 2019 to present
-Moving cars all over the United States.Was lead driver for diffrent projects like Ford and Chrysler. Brand Ambassador Xperience
Aug 2019 to present
Brand Ambassador for Ford Motor Company
-Promoting and handing out giveaways
-Drawing people in to sign up to learn more about the Ford products. LEAD FLEX REPRESENTATIVE DOLLAR THRIFTY AUTOMOTIVE GROUP SEPTEMBER 2005-2019
· Dealt With client problems and complaints keeping cordial and helpful
· Trained the client service department on customer service and phone skills
· Trained the customer service department on the different products and services provided by the company.
· Trained the customer service department on the use of the telephone and computer systems.
· Assisted individual customers and companies in the use of computer software and equipment, by phone and e-mail.
· Assisted customers by phone to detect technical problems.
· Anticipated customers’ needs and recommended products.
· Operated the cash register and handled return or exchange requests.
· Described the financing options and handled the paperwork required for making a sale.
· Reconciled payments with total sales
INDEPENDENT CONSULTANT PURE ROMANCE FEBRUARY 2011-DECEMBER 2016
· Excellent communication skills, both written and verbal.
· Good networking skills and deal with a wide variety of customers.
· Identifies the needs of a customer and provides a chance for meeting those needs through the purchase of products or services.
· Meet or exceed the sales quotas.
· Maintain contact and build lasting relationships with customers.
· Keep records of all interactions with customers.
· Development of innovative and creative sales techniques.
· Analyze sales statistics and determine sales potential and inventory requirements.
· Monitor the preferences of customers.
CDS OCTOBER 2015- AUGUST 2016
· Good networking skills and deal with a wide variety of customers.
· Identifies the needs of a customer and provides a chance for meeting those needs through the purchase of products or services.
· Meet or exceed the sales quotas.
· Development of innovative and creative sales techniques.
· Analyze sales statistics and determine sales potential and inventory requirements. Maria Houcke
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Shandell Harmon
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