Customer Service Administrative

ABOUT ME

I want to be a valuable asset to any establishment I find myself, make a positive contribution to the success and growth of an organization that recognizes the highest standard of professionalism, competence and hard work towards the actualization of corporate goals and objectives. Experienced in all animal husbandry and administrative support. EDUCATION AND TRAINING

Msc in Animal production management

Poznan university of life sciences [ 01/10/2019 – 30/06/2021 ] Address: Wojska Polskiego 28,, 60-637 Poznan (Poland) Bachelor in agricultural technology in animal production and health Federal university of technology [ 06/08/2008 – 05/06/2013 ] Address: P.O.BOX 704, Ondo State (Nigeria)

PROJECTS

Performance of WAD ewes fed Panicum maximum substituted with varying levels of Gmelina arborea forage

The effect of insect biomass inclusion to broiler chicken diets on the tibia quality WORK EXPERIENCE

Meat preparations operator

Efes-pol [ 05/07/2021 – Current ]

City: Poznan

Country: Poland

Working with different ingredients composition

Ensuring require amount of spices added with raw chicken before processing Wealth Creation Officers/ Sale representative (Supervisor) Cedar Microfinance Bank [ 01/06/2016 – 30/09/2019 ] City: Lagos

Country: Nigeria

• Developed and implemented marketing strategy for the company

• Fulfilled and excelled in administrative support through manager's absence

• Maintain the corporate credit policy.

• Recommend changes in the credit policy to senior management.

• Manage customer credit files.

Temitope Adaramewa

Nationality: Nigerian (Nigeria) Date of birth: 12/06/1985 Gender: Male

Phone number: +48-739****** Email address: ***********@*****.***

Email address: *****************@*****.*** Skype: Temmy julius

Home: Os. Jana III Sobieskiego 16g, 215, 60-688 Poznan (Poland)

• Encouraged internal conformity and drove operations by supervising staff welfare and discipline

• Monitor the credit granting and updating process to the superior officers.

• Accept or reject the staff's credit recommendation of loans.

• By checking the previous loan collected.

• Monitor periodic credit reviews.

Poultry farms (supervisor)

Ojemai farms [ 01/03/2015 – 25/04/2016 ]

Address: Lagos (Nigeria)

City: Benin

Country: Nigeria

• Plan activities for staff and monitoring them.

• Maintain good quality of chicks from day old to slaughter stage.

• Monitor animals health and welfare, also liaising with veterinary doctor.

• Prevention of diseases and isolation of sick birds from the pen

• Introduce health and safety standards measure across the farm.

• Protect the farm environment and maintaining high hygiene.

• Keep financial records up to date

Customer service officer

USB MULTIMEDIA SERVICES NC [ 03/02/2013 – 30/10/2014 ] City: Lagos

Country: Nigeria

• Maintain and manage large incoming calls from customers

• Identify customers’ needs to achieve satisfaction

• Build up sincere relationships and honest with customers account through interactive communication

• Provide complete information to customers by using the right tools

• maintain proper records of customer interactions, accounts and file documents Areas of Expertise

Animal production and welfare

Project Management

Research and Analysis

Administrative Support

Healthcare Management.

Operation Management

LANGUAGE SKILLS

Mother tongue(s): English

ORGANISATIONAL SKILLS

Organisational skills

- Excellent organizational analytical, problem solving skills and ability to lead project.

- Dedicated and committed, willing to take on challenging role, tough assignment and work to tight deadline.

- Ability to manage with consistent results.

COMMUNICATION AND INTERPERSONAL SKILLS

Communication and interpersonal skills

- Excellent communication skills teamed with the ability to develop rapport with the group members

- Poised and confident in dealing with individual of all level.

- Dedicated to building a highly motivated team.

TECHNICAL SKILLS

Technical Skills

R & R Studio

SAP/ERP

SQL

Data Analysis Essentials Using Excel

Microsoft office: Advance Excel, PowerPoint, Microsoft word SPSS Statistical Tool

CONSENT

Consent

I hereby give consent for my personal data included in the application to be processed for the purposes of the recruitment process in accordance with Art. 6 paragraph 1 letter a of the Regulation of the European Parliament and of the Council (EU) 2016/679 of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation).

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