*** ******* ****** ** *********, GA ***** 770-***-**** adugv6@r.postjobfree.com

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TRACY COOPER-GRICE

PROFESSIONAL SUMMARY

Compassionate Employee with 25 years of experience. Fantastic multitasker with skills in monitoring customer needs and providing exciting, educational and welcoming working environments. Committed to detailed service and effective problem solving with extensive knowledge of customer service and educating others.

SKILLS

Collaborative and Team-Oriented

Organizational and Planning Skills

Clear and Direct Communication

Computer Proficiency

Needs Identification and Assessment

Operational Efficiency

Encouraging Participation and Inclusivity

WORK HISTORY

PRESCHOOL TEACHER 10/2022 to Current

First Methodist Church, Cedartown, GA

Maintained well-controlled classrooms by clearly outlining standards and reinforcing positive behaviors.

Educated students in foundational concepts such as shapes, numbers and letters.

Gave one-on-one attention to children while maintaining overall focus on entire group.

Applied play-based strategies to provide diverse approaches to learning.

Allowed for ample outdoor discovery time in schedule each day.

Helped new preschool children get used to classes by giving one-on-one support.

AGRICULTURE IN THE CLASSROOM COORDINATOR 07/2007 to 08/2022

Georgia Farm Bureau, Paulding County GA

Facilitated appropriate discussions with children in Kindergarten thru 12th grade about where food and fiber comes from.

Assisted Children with college aspirations to apply and successfully obtain scholarships to pursue agriculture fields of study.

Researched and articulated scholastic need for government and private grants to assist teachers in providing agricultural based education tools.

Helped teacher prepare instructional material and displays.

Demonstrated specific skills and activities for students to improve understanding and take excess workload off teachers.

Assisted with school field trips and special events by collecting permission slips and payments.

Stepped into non-classroom environments such as libraries to help staff manage demand.

Carried out day-day-day duties accurately and efficiently.

Demonstrated respect, friendliness and willingness to help wherever needed.

Worked flexible hours; night, weekend, and holiday shifts.

Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.

Maintained energy and enthusiasm in fast-paced environment.

Multiple Award winner including Ag in the Classroom Coordinator of the Year (2x)

INSURANCE AGENT 12/2000 to 07/2007

State Farm, Carrollton, GA

Maintained high standards of customer service by building relationships with clients.

Responded to customer calls swiftly to resolve issues and answer questions.

Determined client needs and financial situations by listening and scheduling fact-finding appointments.

Approached potential clients by using direct marketing mailings and phone contacts.

Sold auto, home, life and other various insurance products to individuals and affinity groups within assigned territory using consultative selling techniques.

Upsold additional products and services after identifying customer needs and requirements.

Cultivated new business by offering presentations on financial well-being to individuals and groups on term and whole life insurance.

Enhanced insurance agency reputation by accommodating new and different requests and by exploring opportunities to add value.

Finalized sales and collected necessary deposits.

Conducted annual reviews of existing policies to update information.

EDUCATION

Mercer University, Macon, GA

Associate of Arts, Insurance, 03/2001

Bremen High School, Bremen, GA

High School Diploma, 05/1987

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