Service Representative Data Entry
Resume:
Elizabeth Frazier
Oklahoma City, OK *****
adugv1@r.postjobfree.com
have over 10 years of experience, as a Customer Service Representative in industries including Home
Furniture, Furnishings, and car rentals,
Communications handle multiple priorities and task utilize effective verbal and written communications
skills in highly emotional situation, work with minimal supervision. 'M self motivated, flexible, versatile
and professional
Willing to relocate: Anywhere
Authorized t
k in th
Work Experience
Present
Assist customers who cell phone has been disconnected due to exceeding spending limit of $125.00
have the options to restore service by a p2p or payment by credit card or check or issue a credit towards
the account
Customer Service Associate (CSA)
HERTZ - Oklahoma City, OK
Fi 2014 to Februa
19
Took calls from customers looking to book a car rental reservation pick up and drop off location and
date and time
+ Provided policy and service information
+ Answered general questions
+ Responsible for tracking and maintaining inventory
+ Handled online orders and credit card transactions
Customer Service Representative (CSR)
William Sonoma - Oklahoma City, OK
Septembe to January 2014
Spoke with customers by phone. Provided information about products and services. Took and recorded
orders. Received and processed incoming phone calls from customer or client base. Recorded details
of customer inquiries. Effectively identified customer concerns over the phone. Responded to customer
inquiries. Communicated with a clear, distinct voice. Maintained effective working relationships with
customers, stores. Maintained a positive and professional phone demeanor. Performed office duties such
as data entry.
+ Assisted customers with questions
+ Resolved customer issues
+ Responded to inquiries and issues
Contact this candidate