Curriculum Vitae- Xoliswa Nani
Date of birth: *1 September 1987; E-mail: adugsx@r.postjobfree.com; Mobile: 076-***-****/ 062-***-****; Address: 37 White Hart Lane Leagues Mitchell’s Plane 7785.
PROFILE
I am a 33-year-old ambitious female who is prepared to achieve the desired goals of the job description. I am a hard worker, self-motivated, goal orientated individual who is always looking for a challenge to enhance my skills and knowledge. I like to interact with other people and adapt easy to differentia kinds of environment. I have good Communication skills, telephone skills. I can work without supervision, and I can work under pressure. I can speak isiXhosa and English.
EDUCATIONAL BACKGROUND.
Year : 2015
Qualification: Business Management
Institution : College of Cape Town
Modules : N4 Communications, N4 Personnel, N4 Entrepreneurship
Year : 2012
Qualification: Basic Computing
Modules: Introduction to Personal Computers, Microsoft Window XP/7,Microsoft Word 2007, Micro Excel 2007, Microsoft PowerPoint 2007, Microsoft Outlook 2007,Microsoft Explorer.
Year :2005
Qualification: Matric
Institution: Sinethemba Senior Secondary School
Subjects: isiXhosa, English, Maths, Geography, Biology, Physics.
WORK EXPERIENCE.
July 2019- Current (DATA CAPTURER)
Handle and organise office filling systems effectively
LAB Results Management (Ensure laboratory test requests and results are processed per the guidelines, Ensure capturing of results)
Data Quality (Develop and display diagrams of patient folder flow for newly diagnosed positive patients, ART patients and TB patients).
Maintain stationary, office equipment and inventories
Maintain patients’ records/ files with accuracy and confidentiality in an easily accessible format
Opening New folders for New patients
Retrieving folders
Assist patients with daily care activities
Answering phone inquiries
Operate and maintain office machinery including copiers, fax machines and printers.
Support facility to ensure all relevant data is accurately captured into health information system e.g. Prehmis
Ensure facility generates daily, weekly and monthly Prehmis list reports
Capturing of Club registers
Capturing data from the files into the clinic's system (Prehmis system)
Capturing daily reports into RedCap.
January 2015-July 2015 - Call Centre Agent.
Obtains client information by answering telephone calls, interviewing clients and verifying information.
Determines eligibility by comparing client information to requirements.
Informs clients by explaining procedures and answering questions.
Maintains communication equipment by reporting problems.
Obtaining clients information through telephone
Establishes policies by entering client’s information confirming pricing
Respond to enquiries
Manage complaints
Provide General information
Maintains and improves quality results by adhering to standards and guidelines.
Accomplishes sales and organisation mission by completing related results as needed.
Product selling
Dec 2012- June 2013 General Attendant at Table Mountain Cableway.
Scanning tickets
Providing General information
Answering calls
Maintaining safety of visitors
Jan 2012-Nov 2012 General Attendant at Protea Hotel.
Provides outstanding guest service
Serving Breakfast and Lunch
Housekeeping (Maintain a clean work area, clear tables for specified functions down to bare tables and reset for following day. Empty trash, clean any used trays, ensure all items used go back to their proper location and put all equipment away properly. Operate dishwasher to clean all the China wars, silverware and all cooking utensils and polish silver. Maintain supplies and equipment used to perform cleaning duties)
Ensure compliance to all security and safety standards on everyday basis
Answering incoming calls
Taking orders Through telephone
Serving in big events
Bar tending
Counting stock
Waitressing
Meet and greet guests; serve food for specified functions and follow timelines for events
Lunch setting
Breakfast setting
SKILLS AND COMPETENSIES.
Time Management
Innovative, Proactive and Team player
Communication and Facilitation skills
Ability to pay attention to detail
Excellent administrative skills and Organisational skills
Experience with Health Systems and HIV/ART Clinical stationary
Computer skills (Word, Excel, PowerPoint, Internet)
Flexible and trustworthy
Working without supervision
Good interpersonal skill
Ability to meet deadline
Ability to work fast and accurately
Decision making
Ability to work under pressure
Professional
Data entry skill
Customer service
Multi-tasking
Good written and verbal skills
Research
REFERENCE.
Name : Mrs Mantashe Hans
Designation : supervisor at Anova
Contact Number : 072-***-****
Email: adugsx@r.postjobfree.com
Name: Mr Malibongwe Mkita
Designation : Supervisor at City of Cape Town
Contact Number: 021-***-****/ 078-****-***
Email: adugsx@r.postjobfree.com
Name : Miss Nozibele Minentle
Relationship: Mentor
Contact Number: 021-***-****/ 073-***-****/082 677 791
Name: Thembeka Ntoyanto
Designation: Team Leader at Anova Health Institute
Contact Number: 078-***-****
Email: adugsx@r.postjobfree.com