Judy Wilson

Cadence Credentialed Trainer

adugsw@r.postjobfree.com

APPLICABLE EXPERIENCE AND CERTIFICATIONS

CERTIFICATIONS

• Grand Central/Prelude, Web-Development, Computer Programming

EPIC EMR CREDENTIALS

• Cadence CT

• Ambulatory CT

• Stork CT

• Reparatory Therapy CT

• Inpatient Order CT

TECHNICAL SKILLS

• Captivate 9

• Visio

• Microsoft Office 365

• SQL Plus

• ADABAS Natural

• Cobol

• Inpatient Order Applications

• Assembler

• Zoom Video Conferencing

PROFESSIONAL EXPERIENCE

COMMONSPIRIT Jun 2022 – Aug 2022

Epic Grand Central/Prelude/Cadence Credentialed Trainer

• Epic credentialed trainer and go-live support to internal hospital staff with issues in Patient Access.

• Supported end users with set-up and activation/implementation of system.

• Patient Access, Bed Planning, EVS Manager, Transfer Center, and Registration Basics.

ADVENT HEALTH Apr 2022 – May 2022

Epic Grand Central/Cadence Credentialed Trainer

• Epic credentialed trainer and go-live support to internal hospital staff with issues in Patient Access.

• Supported end users with set-up and activation/implementation of system.

• Patient Access, Bed Planning, and EVS Manager.

ATLANTIC HEALTH SYSTEM Dec 2021 – March 2022

Epic Grand Central/Cadence Credentialed Trainer

• Epic credentialed trainer and go-live support to internal hospital staff with issues in Patient Access.

• Supported end users with set-up and activation/ implementation of system.

• Patient Access, Bed Planning, and EVS Manager.

ASCENSION HOSPITAL Aug 2021 – Nov 2021

Epic Grand Central/ Cadence Credentialed Trainer

• Epic credentialed technical trainer and go-live support to internal hospital staff with issues related to printing and other related applications within the Grand Central.

• Supported end users with set-up and activation/ implementation of system.

CONFIDENTIAL CLIENT Mar 2021 – Jul 2021

Analyst Writer

• Developed and wrote training scripts for virtual EMR training.

THOMAS JEFFERSON HOSPITAL Nov 2020 – Mar 2021

Epic Grand Central/Cadence Credentialed Trainer

• Epic credentialed technical trainer providing go-live support via Zoom to internal hospital staff with issues related to printing and other related applications within the Grand Central.

• Supported end users with set-up and activation/implementation of system.

• Performed analysis of work queues (charge review claim edits, remittance, credits, insurance follow-up) to find trending errors.

• Prepared course curriculum for technical training sessions.

• Guided applicable individuals/groups through process improvement and issue resolution scenarios.

VIRTUA HEALTH Aug 2020 – Nov 2020

Epic Grand Central/Cadence Credentialed Trainer

• Conducted virtual instructor led (VILT) classroom training sessions via WebEx for multiple hospitals integrating Epic into their systems.

• Ran the end user login labs, providing support to staff members who were new to the system.

• Created information guides for go-live support – Command Center Help Desk trainees.

MT. SINAI HOSPITAL Jul 2020 – Aug 2020

Cadence ATE Go-Live Support Consultant

• Epic credentialed technical trainer providing in-person go-live support to internal hospital staff with issues related to Front Desk, Registration and Scheduling, printing, and other related application issues.

• Developed detailed curriculum content including instructor/student guides, quick reference materials, job aids, scripts, and scenarios.

• Supported end users with the set-up and activation/implementation of the system.

ST. MARY’S HOSPITAL Feb 2020 – Feb 2020

Cadence Credentialed Trainer

• Trained front desk staff and supervisor’s users on the Cadence front registration and scheduling system.

• Administered assessments and recorded attendance for each class.

• Addressed technical issues with system, when needed, in order to stay on the training schedule.

UNIVERSITY OF CHICAGO Nov 2019 – Feb 2020

Cadence Credentialed Trainer

• Provided in-classroom training to clinical staff using EMR software applications to maintain the electronic medical records system used by the hospital.

• Supported staff by providing At Elbow support for front desk staff and supervisors.

• Aided in development and improvement of comprehensive training materials and go-live tip-sheets.

BROOKDALE HOSPITAL MEDICAL CENTER Jan 2019 – Jun 2019

Grand Central/Prelude Certified Trainer

• Researched, designed, and developed training materials for MST Build (Grand Central) training system.

• Supervised credentialed trainers.

• Collaborated with team members, IT staff and user reps to enhance workflows.

• Addressed ah-hoc training and reporting requests.

BROOKDALE HOSPITAL MEDICAL CENTER Jan 2018 – Jan 2019

Grand Central/Prelude Certified Trainer, Cadence and Orders Credentialed Trainer

• Cadence Credentialed Trainer Provided classroom training and ATE support for front desk staff.

• Respiratory Therapy Credentialed Trainer: classroom respiratory therapists.

• Ambulatory Credentialed Trainer: Classroom and ATE (Provided At-Elbow) training and support.

• Orders Credentialed Trainer: Provided ongoing ATE support to clinic staff upon request. • Conducted train the trainer sessions for five Cadence credentialed trainers.

JAMAICA HOSPITAL MEDICAL CENTER Jan 2016 – Jun 2018

Credentialed Trainer

• Orders Credentialed Trainer: Responsible for training Residents, Physicians, Surgeons, and students.

• Respiratory Therapy Credentialed Trainer: Conducted instructor led training sessions respiratory therapists.

• Prepared Visio based instructional lessons.

• Created eLearning coursers using Adobe Captivate for providers too busy to attend live training sessions.

MT. SINAI HOSPITAL Sep 2015 – Dec 2015

Stork Credentialed Trainer

• Epic credentialed technical trainer providing in-person training to Labor and Delivery Nurses.

• Created Lesson plans, prepared detailed reports on end of course evaluations and assessments.

• Addressed other report request as demanded.

EAST ORANGE GENERAL Jul 2015 – Aug 2015

CPOE Support Analyst

• Provided At Elbow support to physicians and surgeons during system go-live.

• Utilized Visio and SharePoint to track and share problems and their resolution.

• Prepared reports for management concerning go-live status, highlighting areas of highest risk of noncompliance.

MONTEFIORE HOSPITAL Oct 2014 – Jul 2015

Epic Inpatient Order Credentialed Trainer

• Orders Credentialed Trainer: Trained new system users: Residents, Physicians, Surgeons, and students.

• Provided At Elbow support to physicians, surgeons, and RTs during system go-live.

• Respiratory Therapy Credentialed Trainer: Conducted ILT classroom sessions for respiratory therapists.

• Created eLearning using courses using Adobe Captivate for providers too busy to attend live training.

• Tracked system issues and resolutions via Microsoft SharePoint.

EDUCATION & TRAINING

Bachelor’s Accounting, CUNY.

• Web Design, New Jersey Institute of Technology (NJIT).

• Diploma in Computer Programming: Assembler and COBOL, New York University.

AAS- Accounting, Essex County College

Contact this candidate