GLORIA J. VALDEZ
***** Mission Forest, San Antonio, TX 78251 *210-***-*****aduggk@r.postjobfree.com
*Self motivated professional Administrative Assistant Seeking a challenging position where my
skills, Abilities and expertise will be effectively utilized. With 20 years of customer service, data entry, employee development, and internal/external administrative support. Looking to obtain a full time position in a company where I can apply my past experience and be an asset to the company.
Core competencies include:
*Supreme Customer Service *Team builder *Conflict resolution
*Maintaining client relations *Administrative support *Project Management
*Multi phone system *Filing *Cash handling skills
*Punctual/Dependable *Knowledge of computer programing
PROFESSIONAL EXPERIENCE
Administrative Assistant/Inside Sales Assistant Window & Door Dept. 2019 – Present
Allen & Allen Lumber Yard, San Antonio, TX
*Answering incoming calls directed to window & door department, assisting all customers
* Entering of new orders into the system and creating new accounts for new customers
* Entering credit card entries for deposits, on all incoming orders
* Scheduling of appointments for new construction and replacement jobs.
* Assisting in service department with scheduling, confirming appointments, and checking
status of parts ordered.
* Backing up the Receptionist for overflow calls.
* Assisting in other departments where needed, and handling of diverse tasks simultaneously
Administrative Assistant /Showroom Specialist 2006-2019
Pella Windows & Doors, San Antonio, TX
* Self starter with proven skills in developing and maintaining systems to improve work flow office
management and supervision.
* Responsible for handling large call volumes.
* Responsible for data entry of orders, all credit card entries on spreadsheet format and total
monthly balances
* Proficient in handling diverse tasks simultaneously.
* Setting Appointments for all replacement & new constructions jobs.
* Assisting all incoming customer in the showroom.
* Ordering of all office supplies for office staff and warehouse.
* Coordinating lunch for monthly management meetings.
Administrative Assistant 2002-2006
Munchies Café, San Antonio, TX
* Ability to prioritize and meet operational in demanding fast paced environment.
* Handles all monies, daily deposits, and account payable for company.
* Responsible for tracking of entire inventory and keeping stock.
* Excellent interpersonal and negotiating skills; adept at defusing potential problems.
* Excellent organization and communications skills.
Administrative Assistant 1996-2002
ANS Communications, Corpus Christi, TX
* Responsible for allocating all deposits and bank reconciliation entries.
* Proficient in handling diverse tasks simultaneously.
* Self-motivated, able to implement decisions and set effective priorities to achieve both immediate
and long-term goals.
* Excellent organization and communication skills.
Administrative Assistant 1994-1996
Bricks & Tiles Unlimited, San Antonio, TX
* Responsible for all account payable, deposits and input of credit to accounts.
* Responsible for inventory of all building materials in shipping and receiving orders.
* Manage and coordinate subcontractors and supplies.