JANET
WATSON
**************@*****.***
Killeen, TX 76543
CONTACT
Detail-oriented professional with
excellent communication,
interpersonal and creative thinking
skills. Aiming to leverage my abilities
to successfully fill the vacancy at
your company. Frequently praised as
hardworking by my peers, I can be
relied upon to help your company
achieve its goals.
CAREER OBJECTIVE
Leasing Agent
WehinerMultifamily, Killeen, TX
Shift Leader
VetPride, Killeen, TX
Assembly Line Worker
Express Employment ( Temp Agency ), Killeen, TX
Delivery Driver
LSO, Austin, Texas
Delivery Driver
Amazon ( Scoobeez ), Austin, Texas
EXPERIENCE
March 2022 - October 2022
Demonstrated clear knowledge of federal fair housing laws and local regulations, providing better service to diverse residential housing market.
•
Worked closely with property manager in conducting market surveys to learn more about target clients.
•
Exhibited accurate and in-depth knowledge of lease agreements,
• pricing information and vacancies.
February 2021 - March 2022
Fostered collaboration among team members using strong communication and prompt conflict resolution.
•
Coached team members, delivering candid feedback on expectations and performance.
•
November 2020 - January 2021
• Notified supervisor of errors, differences or irregularities in product.
• Moved components to product container or production line. Bundled empty boxes and other packing supplies to clear work area after using necessary supplies.
•
Followed standard operating procedures to meet quality
• requirements.
November 2020 - November 2020
Observed and adhered to traffic laws and safety procedures, preserving accident-free driving record.
•
• Managed delivery pickups in-store using handheld device. March 2020 - November 2020
Correctional Officer
Texas Department of Criminal Justice, Gatesville, Texas Humana Customer Service Representative
Aegis, Killeen, TX
Petroleum Supply Specialist
United States Army, Fort Hood, Texas
• Managed delivery pickups in-store using handheld device. Reviewed and verified invoices and purchase requests to maintain
• accuracy.
Drove positive customer experience by building relationships and providing solutions to customer needs.
•
•
August 2012 - December 2019
Controlled disruptive behavior by voicing verbal orders and using
• physical force.
Inspected conditions of locks, window bars and doors to verify security and help prevent escapes.
•
Supervised planned recreational activities and actively participated in community action programs.
•
June 2010 - August 2012
Assisted customers in filing claims and making and receiving
• payments.
Handled phone and email inquiries from insurance companies to identify and prepare premium quotes and agreements and send renewal quotes to clients.
•
December 1989 - March 2010
• Monitored inventory levels of products and materials in warehouses. Supervised activities of workers engaged in receiving, storing, testing
• and shipping products and materials.
Inspected physical conditions of warehouses, vehicle fleets, and equipment and ordered testing, maintenance, repairs and replacements.
•
Resolved problems concerning transportation, logistics systems, imports and exports and customer issues.
•
Monitored operations for staff compliance with administrative policies and procedures, safety rules, union contracts, environmental policies, and government regulations.
•
EDUCATION
June 1981
High School Diploma
Bloomfield High School, Bloomfield, Connecticut
SKILLS
• Performance Assessment
• Dispute Handling
• Organized Mindset
• Customer Service
• Clear Communication
• Cash Handling
• Basic Mathematics
• Phone and Email Etiquette
Loretta Armstrong — Families In Crisis Inc
Crisis Manager
*******.***********@*****.***
Eugene Adams — Harker Heights Police Dept
Police Officer
******.********@*****.***
John Adams — Hinesville Sherrif Dept
Sheriff's Deputy
*********@*******.***
REFERENCES
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Friend
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