Amy L Bell

adugbz@r.postjobfree.com

330-***-****

Professional Profile

Motivated and organized self-starter strong in procedural documentation. People sensitive and adept at working with all levels of personnel within an organization. Team player with well-developed interpersonal and communication skills. I am looking to further my career by being a part of a team that works for the same end goal. I have an extensive background of administrative assistance relevant to the healthcare industry.

Professional experience

Advantage Home Health Services, Inc. - Canton, Ohio Administrative Assistant/Intake Specialist (08/2013-11/2014)

• Served as the Administrative Assistant for a physician owned Home Health Care Company

• Reduced all paperwork backlog within the first month of employment

• Acted as gatekeeper by answering multi-line phones. Personally answer any questions from patients and clinicians

• Scanned all homecare documents and attached to appropriate place in the EMR chart in accordance with Medicare Rules and Regulations

• Received incoming phone calls regarding intake of patients. Gathered appropriate information from all involved parties (marketing team, physician’s office, nursing facilities, hospitals, etc.) and routed information to specific departments to ensure that the case could be opened in a timely manner

• Proofread all gathered information and prepared packets for the opening RN to perform initial assessment

• Used Microsoft Excel to create reports regarding missed visits, past due invoices, etc. to more effectively use time in the office

• Followed up on past due physician’s orders that required signatures via phone and office visits

• Performed quarterly chart audits

• Created a database for all in Access to consolidate all patient information, insurance providers and disciplines

• Inventorying and replenishing all office supplies

• Prepared conference room for meetings

• Served as the office backup for clinicians in the field, making phone calls and sending faxes

• Obtained insurance authorization, Medicare eligibility and physician orders for new patients The Office of Dr Kun Nam and Dr. Steve Nam – North Canton, Ohio Receptionist/Scheduler (03/2011-10/2012)

• Answered multi-line phones

• Checking patients in; taking copays, copying insurance cards, verifying information

• Checking patients out; reviewing doctors’ instructions, answering questions, making future appointments

• Called prescriptions into pharmacies

• Called insurance companies to pre-authorize procedures

• Scheduled hospital procedures and tests for the patient at time of check out

• Helped with billing overflow

• Scanned backlogged documents into EMR system

Cardiology One, Inc. - Canton, Ohio

Medical Transcriptionist/Assistant to the Practice Administrator (09/2004-07/2010)

• Transcribed medical records in-house and at home using Winscribe, Medical Manager, and Medent EMR systems for eight physicians

• Transcribed, proofread and corrected other transcriptionists work

• Transcribed all cardiology tests and office notes: Holter monitors, stress/nuclear studies, event monitors, pacemaker checks, echocardiograms, consultations, progress notes and wound checks

• Assisted practice administrator with payment of all patient refunds and bills pertaining to the practice using QuickBooks

• Entered all deposits using QuickBooks

• Prepared for Health Inspections

• Prepared mass mailings

• Assisted with marketing for hiring of staff

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